2/5
GoogleThe place is OK.. The only downside is that when explained about Internet and phone signal being great is misleading. Otherwise like any sales person, yes they do what is required of them. Other than that she has done a good job.
Trusted Agent profile · Folkestone
Motis Estates Folkestone reviews
★★★★★
287 reviews across 4 platforms
Suite 1-2 Motis Business Centre, Cheriton High Street, Folkestone, CT19 4QJ
Motis Estates's office in Folkestone, at Suite 1-2 Motis Business Centre, is rated 4.7 out of 5 across 287 reviews on four platforms, including 262 Google reviews rated 4.8.
262
Reviews on Google
This office
4
Reviews on Facebook
This office
6
Reviews on Yell
This office
15
Reviews on Trustpilot
This office
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Motis Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Folkestone.
Reviews
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
Google5/5
GoogleJust want to say Ellie from Motis was honestly brilliant. Talked me through everything step by step. Very polite & understanding. Always kept communication when everything was going through. So I have no reason to not give 5 star. Great all round.
5/5
GoogleAmazing friendly, helpful, responsive and professional agent, we had support and advice available at every step.
5/5
GoogleDeanna at Motis Estates did everything she could to help ensure the whole process from initial viewing to move day went smoothly. Very attentive with correspondence and a pleasure to deal with. Thank you!
5/5
GoogleVery professional service with Kris on hand to answer my questions and action my requests. Would highly recommend.
Agent replied · 11 June 2024
Thank you James - Regards, Kris - Motis
1/5
TrustpilotFraud
Fraud. Plan and simple. Sold me rent insurance then would not honour it to get the rent arrears. This is not a legitimate company. Run
5/5
GoogleMotis Estates has been fantastic. Kim Roux especially has been wonderful in her property inspection of our flat and in the moving out process. Very professional and quick to respond to queries, would recommend!
5/5
GoogleWhat could have been a particularly unpleasant experience was transformed into a smooth, painless, and timely outcome, due in no short measure to Ellie from Motis. I would thoroughly recommend both :-)
5/5
GoogleThe team at Motis (Meghan, Deanna, Ellie & Kim) were prompt, factual and honest throughout the rental journey. They went above and beyond to solve issues and were a pleasure to work with.
5/5
GoogleKris at Motis Estates was very helpful and informative. Highly recommended. ThanksPositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
Thank you Sean, appreciate it. Regards, Kris (Director)
5/5
GoogleAmazing friendly people, best in Folkestone. Wasn't really selling with my old agent but took a switch n they get things done quick!
Agent replied · 11 June 2024
Thank you Ed. We look forward to working with you again in the future.
5/5
TrustpilotKris Foster at Motis Estates - 1st class service!
Kris Foster at Motis Estates has provided an exceptional service over the past 2 years when I have needed help with leasehold enquiries both before and after purchase. He is quick to respond and goes above and beyond to be helpful. No hesitation in recommending, whatsoever.
5/5
GoogleWe contacted Motis Estates when we needed an independent valuation for the sale of our house. From the very beginning ng we were met with professionalism, friendliness and efficiency and this care continued throughout our sale. I would highly recommend and use this company againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery helpfull once we were successful in getting to the reference stages of securing the flat. Always answered questions and replied straight away. Very efficient in the last few days.
5/5
GoogleWe were helped through the renting process by Deanna, who was brilliant! She was always available to answer any questions we had and was always happy to help! Thank you
5/5
GoogleDee at Motis was great on viewings and getting the paperwork sorted for our new place. Super approachable and amazingly quick responses for everything!
5/5
GoogleGreat service from all at Motis during my house purchase. Meghan, in particular, was very helpful, professional and went out of her way to answer questions/solve problems. Thank you.
5/5
YellA team you can trust
Everyone i dealt with at Motis is friendly and professional, as a first time buyer it was reassuring to know that any questions I had or help I needed was just on the other end of the phone. When I come to sell my house I will definitely be using Motis, thank you!!
5/5
GoogleMotis estates helped me out at the last minute and did everything they could to fit me in. The service was efficient and professional as well as amazing customer care. I would highly recommend and I can’t thank them enough!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotEpic clowns
Epic clownsSo unprofessional and are clueless but happy to send unfounded claims I owe money. Run by ignorant wealth
5/5
GoogleChris sold our house and was so timely, professional, knowledgeable, communicative and friendly. Above and beyond - can’t recommend enough!
5/5
FacebookChanelle showed me around a property, she was so helpful and new everything that I needed know. She new the area well. I was amazed by her service been looking for some time now and not had a agent with as much knowledge as Chanelle. Thank you so much 5*
1/5
YellAWFUL CUSTOMER SERVICE!
A complete failure to conduct customer service to potential customers. I have enquired on properties with my partner through you and have not received any response. We are in a good situation and feel like we are being ignored by your team.
5/5
GoogleI would like to say thank you for being so helpful Ellie. You deserve more than 5 star ⭐️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Motis Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Folkestone.
