Miles and Barr reviews in Folkestone

★★★★★ 5/5

Google

Niamh is my property manager and she is fab, always comes back to me super quick!

Victoria · 17 February 2024

★★★★★ 5/5

Google

Recent communication with Flori was first class- thank you so much

Trevor · 22 May 2024

★★★★★ 5/5

Trustpilot

miles@barr handled my purchase very…

miles@barr handled my purchase very efficiently. Ross Newman was particularly helpful, Many thanks to him and the team in the Folkestone office.

Deborah · 19 September 2023

★★★★★ 1/5

Trustpilot

Rang to view property and found Hannah…

Rang to view property and found Hannah to be extremely rude and have a terrible attitude. It seems basic manners are to much to hope for, what a terrible representation Hannah is for this estate agent, perhaps she is in the wrong job.

Nathan · 19 March 2021

★★★★★ 5/5

Google

I am abroad and couldn't get back to the UK to sell my property. These agents, especially Ethan Simpson and the manager John really looked after me. Ethan kept me in the loop at all times. I would totally recommend this firm.

Pamela · 22 May 2021

★★★★★ 5/5

Trustpilot

I cannot thank Kerrie Brunger and…

I cannot thank Kerrie Brunger and Natalie Heard and Miles and Barr lettings for all the amazing help they have given myself and my family in finding us a lovely house to rent, Thank you all so very much xxxx

Natalie · 9 September 2021

★★★★★ 5/5

Trustpilot

Jake was very friendly and…

Jake was very friendly and approachable, with all the relevant information to hand. He seemed very down to earth and genuine, which isn't necessarily the case with all estate agents!

Clare · 13 December 2022

★★★★★ 1/5

Trustpilot

Worst agent Ive ever used

Shocking agent. They illegal let a workman into my property while I was away who made a mess, started work without my permission, and worst of all: stole some of my stuff. They are refusing to help. All I got was a "were sorry we didn't tell you someone was coming round" email. Now they are trying to withhold my deposit. Absolute crooks.

CJ · 30 January 2024

★★★★★ 5/5

Trustpilot

Our Moving Process started in May 2023…

Our Moving Process started in May 2023 and have finally just Exchanged January 2024 due to one reason or another along the chain, however throughout the whole process Lisa Cook the Sales Progressor couldn’t of done more to ensure things ran smoothly…She had such a calm and professional manner and although I may NEVER move again I would definitely recommend her to others !!!!!

Gemma · 5 January 2024

★★★★★ 5/5

Trustpilot

Thank you Milles&Barrs for your support…

Thank you Milles&Barrs for your support and help in getting a new house for rent.Especially Sophie you have provided the right properties for us you did a great job, thank you so much.

Dr.Silvya · 4 August 2022

★★★★★ 5/5

Trustpilot

Thank you to Brad and Ali from cliftonville Miles & Barr

Great experience with cliftonville Miles & Barr. A special mention to Brad and Ali for being so helpful. Would definitely recommend to others. Thanks for your help

Mick · 13 March 2023

★★★★★ 5/5

Trustpilot

Miles and Barr Amy Whiffin renting

Very helpful experience with miles and barr, all queries answered quickly and never more than a couple hours to speak to someone, Amy Whiffin was incredibly helpful and I highly recommend her for future renting options

Tommy · 3 March 2022

★★★★★ 5/5

Trustpilot

Thank you miles and barr for your assistance

Thank you miles and barr for your assistance in securing accommodation for me special mention to Sophie Collins for assisting me and l hope l will work again with you guys in the future

JeffreyTogara · 9 June 2022

★★★★★ 5/5

Trustpilot

..this was our first experience with…

..this was our first experience with Miles & Barr and we are impressed with their service, knowledge and promptness. Particularly Jenny Harmes who has kept us up to date with the progress of our rental

Julie · 14 April 2022

★★★★★ 5/5

Google

All the staff at Mils & Barr Folkestone were really helpful with our move. The support throughout was great, and they regularly gave me updates about how the sale was progressing. Really clear advice and guidance from very knowledgeable and experienced staff. Thank you!

Matthew · 22 May 2020

★★★★★ 5/5

Trustpilot

Thankyou to Joanna Smith and team

Joanna and her team helped us find the right tenant for our property. She was honest and professional throughout. The process was made easy for us and we are confident that we have the ideal tenant.Thankyou

Norman · 2 February 2022

★★★★★ 5/5

Google

Jodie Winch with Miles and Barr was extremely helpful and considerate when dealing between solicitors and vendor . Thank you very much Ruth Jarrett

Ruth · 22 May 2023

★★★★★ 5/5

Google

Miles and Barr Folkestone were so helpful throughout the whole process from start to finish! Always there to help when they could! Thanks guys!

Annabelle · 22 May 2023

★★★★★ 5/5

Trustpilot

After 8 years in my rented flat we're…

After 8 years in my rented flat we're moving on during that time we've had various dealings with miles and barr and they have always been courteous and efficient our main contact has been with Amanda Turner who has been a pleasure to deal with and is always friendly and helpful and also made our moving out a smooth process no problem leaving a 5 star review

Customer · 22 September 2023

★★★★★ 1/5

Trustpilot

Property Management poor

Have used M & B for 7 years to manage our rental property. Increasingly poor service as the years go by, with many staff changes in property management and a willingness to abdicate rather than own a problem or issue. A recent failure to meet a legal deadline for gas safety, was met with untold reasons and justifications as to why is was not their responsibility (my poor choice of landlord contract apparently!) and the solution in an email from M & B was for me to resolve. Always opted for the fully managed service since using M & B but we really do not receive the 'fully comprehensive management service' as advertised or promised. Untold input required from the landlord on occasions, which is time consuming and effectively contradicts having a letting agent in the first place. On the plus side the rent payments are always prompt and any discrepancies dealt with quickly and efficiently. Such a shame that the property management side of the company is so inefficient and hard work to deal with at times.

Clare · 7 July 2022

★★★★★ 5/5

Trustpilot

Olivia Petri was very helpful and…

Olivia Petri was very helpful and knowledgeable in answering our enquiries.

Jennifer · 13 March 2024

★★★★★ 5/5

Google

Ross Newman is absolutely brilliant; he goes above and beyond for his clients, and combines his integrity and diligence to give excellent advice.

Jamie · 22 May 2023

★★★★★ 3/5

Trustpilot

Miles and Barr proved quite difficult…

Miles and Barr proved quite difficult to get hold of, several call to their lettings number went unanswered and promised call backs did not happen. I finally got a call and arranged a viewing, while waiting outside the flat I was called to say that there was a problem with the keys and they would have to cancel. However, this was rectified and I was finally shown round by Jake Chamberlain, who was polite and courteous. If he didn't know an answer to my question he said so, rather than try and bluff his way through, which I appreciated. The flat was not for me in the end, but I have nothing bad to say about the agent who showed it to me. The agency itself came across as a bit disorganised, but they got there in the end.

Alistair · 17 June 2022

★★★★★ 5/5

Google

Very friendly and quick to respond to all enquiries I had. They were very straight forwarded and offered the best value in my area, I also felt that they were honest and open about all parts of the buying process and this is refreshing in an estate agent.

Ernibear · 17 June 2022