Miles and Barr reviews in Folkestone

★★★★★ 5/5

Trustpilot

Have had a very positive experience…

Have had a very positive experience from the beginning, very professional Curtis. Would like to recommend the company. Thank you particularly to Becky White for keeping me updated on the progression most helpful during what can be a stressful time.

Julie · 20 September 2026

★★★★★ 5/5

Trustpilot

Excellent Progression Service

The after sales service with Louise has been brilliant.

Gary · 27 May 2026

★★★★★ 5/5

Google

Elliot is a fantastic agent who showed us 4 properties. He was professional answering all our concerns and had such a charming and friendly energy. We would highly recommend seeing properties with him as he made the whole experience such a pleasure.

Mythe · 10 August 2025

★★★★★ 5/5

Trustpilot

Louise was a total star

Louise was a total star. So proactive, empathetic and communicative.

Michelle · 19 May 2026

★★★★★ 1/5

Trustpilot

As a tenant over 2 years with Miles and…

As a tenant over 2 years with Miles and Barrs I repeatedly experienced missed and poor communications, blatant failure to follow procedures and policies, including failures to formally received a complaint. Attitude of senior managers was arrogant and dismissive. A company very much geared towards landlords and NOT tenants.

Chris · 21 July 2026

★★★★★ 5/5

Google

I found Kayleigh to be friendly, competent, and professional. Ross was in the field, as it were, and he was friendly, helpful, and knowledgeable. I am grateful for his time and efforts on our behalf.

Leslie · 17 October 2025

★★★★★ 5/5

Google

Kayleigh Turner at Miles and Barr Estate Agents is an excellent professional. I have had several viewings of properties recently arranged by Kayleigh. She has chosen only properties which closely match my requirements and has been punctual, well informed and a great communicator. I can unreservedly recommend her services.

Fiona · 17 May 2025

★★★★★ 5/5

Google

A special thank you to Kayleigh Turner and Emily Stickler who were so helpful with the sale of the property. I really appreciated all their support throughout the sale.

Dawn · 4 December 2025

★★★★★ 5/5

Google

We recently completed on a Folkestone flat with Miles and Barr, where we were the sellers, We were very pleased with their service. It was not a straightforward sale, but the different professionals held onto communication for the process throughout. Sam was an excellent communicator and listener for sales and had an understanding but pragmatic approach, Kayleigh hung onto the sale with tenacity, despite an initial buyer dropping out and always offered experienced and professional advice and Emily was an absolute star at the end, hanging onto the sale by communicating with both solicitors and the buyer as well as ourselves. We are very grateful to Miles and Barr and congratulate the management on its great staff…hang onto them! Good professionals, who do their job are hard to find nowadays.

Verinia · 17 May 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Emily Stickler from Miles and Barr to purchase our new home in Folkestone, and we cannot recommend her highly enough. Emily guided us through each step and was always available to answer questions and address concerns, making the entire process smooth and stress-free. Throughout the process, Emily maintained a positive and friendly attitude, making what can be a daunting experience really manageable. Thanks to Emily and Miles and Barr team we are immensely grateful for their hard work and highly recommend their services.

Phil · 17 May 2025

★★★★★ 5/5

Trustpilot

Very Professional

Very Professional, Excellent door. Very well installed. My property manger is Julie Greenstreet and she always goes out of her way to help. The liason between her and the owners makes for a great relationship with the tenant. Very grateful to all party's concernered. Thankyou.

Barry · 6 August 2026

★★★★★ 3/5

Trustpilot

I’m giving the company 3 stars Diane 100.

I’m giving the company, Miles and Barr, only 3 stars because to be honest they are hopeless. I’ve had so many problems with them due to the lack of last minute information and requests that at one point I was seriously considering taking my business to another company. Having said that there is one person who is outstanding. Diane !! She is an absolute credit to the company. Always extremely pleasant, helpful in every way, answers any questions I may have, always emails or calls me back when asked, and sorts out any issues I may have. If it were possible I would give Diane 100 stars. In my opinion she should be running the company and the company would be a lot better off if she were.

Ken · 16 July 2026

★★★★★ 5/5

Google

Amy was great. She helped us do all the forms to sort out our tenancy and was available by email and phone if we had any questions or queries. Communication was good and arranging picking up keys/ returning keys was very easy.

Emily · 17 July 2025

★★★★★ 5/5

Trustpilot

Made the stressful experience of selling as easy as possible

I sold my house recently and Louise Daly’s service was especially helpful. She made the process so easy for me and her quick responses to my questions made everything much less stressful. Would highly recommend!

Noriko · 7 October 2026

★★★★★ 4/5

Trustpilot

Professionalism

Our initial viewing of the property by the Sales Advisor who conducted our initial viewing of the property, was unprepared & ill advised before showing us around. However this was compensated by the professionalism of Denise Lumpkin, Sales Progressor, who couldn't have been more helpful.

AB · 3 August 2026

★★★★★ 1/5

Google

Daylight robbery ID check fees. Called the Folkestone branch to enquire why ads for properties they are selling contain a note that all buyers must pay £60 plus VAT for anti money laundering checks before a memorandum of sale can be issued. The girl I spoke to simply said that this was a policy set by their head office. These checks cost pocket change and most estate agents in the area (I checked with at least 8 of them) told me they cover this as a normal cost of business. Charging this sort of price is nothing more than utter greed and profiteering off of people who don't realise they're being fleeced. When I told the girl that this would prevent me from buying a property through them she was unconcerned. I hope potential sellers realise that their business practices will put buyers off. Absolutely unacceptable.

Alistair · 18 October 2025

★★★★★ 5/5

Trustpilot

Dealt with all my needs and queries…

Dealt with all my needs and queries very quick and professionally. Easy and very nice friendly staff, both in building speaking face to face and with my agent via emails. Would recommend and tell anyone how good and friendly miles and barr are as a letting agency

Paul · 14 July 2026

★★★★★ 5/5

Trustpilot

Highly recomend.

I’ve purchased two properties through this estate agent and worked with the same sales progressor on both occasions. Becky White has been consistently professional, well-informed, and proactive throughout. She communicates clearly, follows through on her commitments, and keeps you updated at every stage.

Customer · 17 April 2026

★★★★★ 5/5

Trustpilot

Emily finally did it, well done

Took a long time to sell but but Emily Stickler in particularly drove it forward with lets say challenging buyers. would recommend the company with no problems but the selling market really needs a overhaul in that once you make an offer, you should place a NRD. would save a lot of expense and wasted time.

Steve · 10 May 2026

★★★★★ 5/5

Google

I want to highly recommend Georgina who works in this office. Out of all the local estate agents and staff in this area, I was most impressed by Georgina's professionalism, communication and insights about people and properties. It felt like she got what I was looking for and would help me to find it. Thank you so much Georgina for being so good at what you do!

Caroline · 16 September 2025

★★★★★ 5/5

Trustpilot

LOUISE from miles and barr

LOUISE from miles and barr was there every step of the way. At the end of a phone or email. Answered or provided information to all my questions and done alot of the running around for me.

Ray · 16 September 2026

★★★★★ 5/5

Google

I had the best experience with Miles and Barr. My managing agent was Amy Berwick and she was so fantastic throughout my tenancy - always contactable and on top of everything and overall a lovely person to have as a landlord agent. Thank you so much for everything!

Gabrielle · 4 July 2026

★★★★★ 5/5

Trustpilot

Louise was really great throughout th…

Louise was really great throughout th whole process, thoroughly recommend!

Tom · 16 April 2026

★★★★★ 5/5

Trustpilot

I had a great experience purchasing my…

I had a great experience purchasing my first property through Miles & Barr. I was assisted with the process by Becky who kept me updated throughout, liasised with solicitors and was very informative, helpful and friendly! As well as Giuseppe who showed me around a few properties, again very helpful, friendly and attentive. Great service, thank you all!

Grace · 14 April 2026