Trusted Agent profile · Folkestone and Hythe
★★★★★
2,632 reviews across 2 platforms
Turketel Road, Folkestone, CT20 2PA, Folkestone and Hythe, CT20 2PA
Anvalis's office in Folkestone and Hythe, at Turketel Road, is rated 3.5 out of 5 across 2,632 reviews on two platforms, including 104 Google reviews rated 4.4. See how it compares with other estate agents in Folkestone and Hythe.
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
1/5
TrustpilotWrong info.
You don’t seem to be sending details of bungalows up to £400K in Luton area, only advice for 1st time buyers which don’t apply.
Hi JennyThank you so much for taking the time to leave us your feedback. We're very sorry to hear you are having issuesWe'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
2/5
TrustpilotIt does pull up a lot of options in the…
It does pull up a lot of options in the market for letting or rent however, the most obvious selection of renting is based on area and thats missing. A actual rent paid last year or year on year can be provided but isnt , all it does is give a number on what its worth
5/5
TrustpilotHello I’m fawzia Dawlatzaie I’m from…
Hello I’m fawzia Dawlatzaie I’m from Afghanistan and living in Uk Canterbury I need 4 or 5 bedrooms home for rent.
Hi Fawzia,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
4/5
Trustpilotit's fine
it's fine, you could possibly explain new ways of buying and selling, e.g, pros and cons of auction online, to make offer online, etc
Hi Yasin,Thanks for leaving us a 4 star review. We're really glad to hear you find our site easy to use and we appreciate your suggestion. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Good Luck in your search!Zoopla Support
1/5
Trustpilotwell its horrible that i am person who…
well its horrible that i am person who is disabled obviouesly claims the benefits but rejected by landlords because of that hm mmmm!
Hi Jolanta,Thank you so much for taking the time to leave us your feedback.We'd like to help you with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
5/5
TrustpilotI get alerts to properties as soon as…
I get alerts to properties as soon as the come onto ye market . I appreciate the photos and where the properties are located it’s very helpful.
Hi June,Thanks so much for leaving us a 5 star review. We're really glad to hear how much you like our property alerts. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
3/5
TrustpilotMy recommendation to everyone is if you…
My recommendation to everyone is if you want a viewing then don't request this but ring up. The longest I waited was 9 days for a call back.
Hi Kelly, Many thanks for your review. We're very sorry to hear that some of the agents who advertise on our portal took so long to respond.We recommend that if the agents you contacted haven't replied within 3 business days, you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
1/5
TrustpilotNot helpful at all
There it is just houses which they are not available! I don't understand why they keep the site occupied. To show to the people that they have houses??
Hi Loredana, Thank you for your review and we're really sorry to hear about your bad experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property.You can report any listing to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
1/5
TrustpilotOnly 3,this time as you where unable to…
Only 1,this time as you where unable to help me contact either owner or agent.make that 0,for such a sarcastic and condescending reply.
Hi Timothy,Thanks for taking the time to leave us a review.Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites. We are not an estate agency and we do not offer property management services. Also, we are not a landlord. For this reason, we cannot and do not connect users of our site with property owners. However, we can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we normally recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site. If you are unable to make calls, please email them again and/or put it in the attention of the given branch's manager.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
5/5
TrustpilotZoopla property variety good
Zoopla good but not particularly addessing the property and budget I am working too. Enormous variety of properties all prices. Still looking to see if Zoopla surprises me
Hi Joyce, Many thanks for sharing your feedback with us and for leaving us a 5 star review! We hope our site proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance too.You can search through thousands of UK homes for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance with your property search or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your next home!Many thanks,Zoopla Support
3/5
TrustpilotFound that when using the app I have…
Found that when using the app I have had issues. Such as no replies and app has frozen when trying to book viewings
Hi Sian,Thank you for taking the time to leave a review.We're really sorry to hear that the agent that you contacted hasn't yet responded to your enquiry.If they haven't responded within 3 working days, may we suggest contacting them directly via their telephone number displayed in the 'Find agents' section of our website:https://www.zoopla.co.uk/find-agents/I would also try uninstalling and reinstalling the app, as we don't currently have any general issues affecting other users.If there's anything we can do to help you, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/Best of luck with your home search!Many thanks,Zoopla Support
1/5
TrustpilotGone right downhill maybe as estate…
Gone right downhill maybe as estate agents use 2 which are rightmove and on the market and have left this one
Hi Chris,Thank you for taking the time to leave us your review, and we're sorry to hear you feel this way about our website.Many of the features on our site are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
4/5
TrustpilotRecieving new property alerts are very…
Recieving new property alerts are very helpful. Property information is good. Lot's are not suitable but eventually the right property may tick my boxes soon.
Hi Josie,Many thanks for your 4 star review. It's great to hear that you like our property alerts and we hope you find your dream home soon! Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
5/5
TrustpilotRecommend Zoopla App
Downloaded the Zoopla app to view rented property's. Found that the site was updated on a regular basis and the feed back was brilliant from Zoopla team.
Hi Dianne,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our app. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
2/5
TrustpilotZoopla does not show enough information…
Zoopla does not show enough information on the property but I like how it pops up with property and then I look on Rightmove for mome details!
Hi Grace,Thank you so much for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
3/5
TrustpilotI am looking for a house with a garden…
I am looking for a house with a garden and it would be easier to specify clearly when it is an apartment and when it is a house
Hi Sindy,Thank you for your 3 star review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -rural.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your next home!Many thanks,Zoopla Support
5/5
TrustpilotGreat research tool for property
I use Zoopla quite often for various things, buying, selling, new homes, house prices etc and I find the information to be very reliable and up to date.
Hi Jennifer,Thank you very much for leaving us a 5 star review. We're really glad to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance too.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers and property owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
5/5
Trustpilotsave £30000s home move
save £30000s home movepay only servises land new homes moorage deals este argents local perfomance
5/5
TrustpilotYes Zoopla
Yes Zoopla, is excellent tons of information available brilliant photos and videos and up to the minute updates on developments and new property etc. DDee👍😂
Hi Davina,Thank you very much for leaving us a 5 star review. It is fantastic to hear you find our website so useful and we hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
5/5
TrustpilotZoopla
Zoopla You can find what you are looking for with Zoopla. They have variety, the pictures are clear and the messages are informative.
Hi June,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
1/5
TrustpilotAsked for information about a flat for…
Asked for information about a flat for my soon via online services.Stated you will be contacted within 24 hours . Still waiting 2 weeks now .
Hi Mr Seller,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agent you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
4/5
TrustpilotExcellent cover from all estate agents
Excellent cover from all estate agents. Interesting information on market values in local areas. Good to have an estimate on my own property without asking an estate agent.
Hi,Thank you so much for leaving us a 4 star review. It is great to hear that you are pleased with our site and find it helpful. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
3/5
TrustpilotStill looking for a council exchange or private rental
Still looking for a council house exchange or a private rented property which is a suitable price in the Mansfield or surrounding areas of Nottinghamshire...regards Julie
Hi Julie,Thank you so much for taking the time to leave us your 3 star review and we're sorry to hear you haven't found a property through our website yet.While we don't accept properties listed directly from private landlords, you can search through thousands of UK home for sale and rent easily advertised by estate & lettings agents on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
4/5
TrustpilotPerfect location
I’m happy with service even during covid-19 we all be aware of social distance..Friendly staff and I searching what I want and I need so .
Hi Mrs Mansfield, Thank you very much for leaving us a 4 star review. It is great to hear how pleased you are with our website and the service you received when viewing properties. If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
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