Anvalis reviews

Hi Sinumol, Thanks for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us. We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom. Every agent undertook several checks before they were accepted as a Zoopla agent; however, we have no control over their daily business. If you have any concerns about any estate or lettings agent, we would suggest visiting the agent at their listed address and speaking to their branch manager to discuss the matter further. Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers: https://help.zoopla.co.uk/ Many thanks, Zoopla Support

Hi Jamie, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Thank you so much, Luke ⭐️ This is such a brilliant review to read, especially knowing it was your first mortgage. Buying your first home can feel overwhelming, so we’re really pleased Lianne was able to guide you through it clearly and keep you updated every step of the way. Going “above and beyond” is exactly what we aim for, so your 10-star comment genuinely means a lot! Massive congratulations on your purchase 🏡🎉 and thank you again for the recommendation, we’re always here if you ever need us in the future.

Hi Greg, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Hi Sergio, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. When you complete the contact enquiry form, it explains that your information will be shared with the selected agents. However, many of the features on our site and mobile app are continually being developed, and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Hi Wendy, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Hi Geraint, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way. Our local market data is based on analysis of thousands of listings and sold prices in your area and across the UK market.  At this point in time we publish information for each district council area. Where an outcode, that is the first part of a postcode, crosses one or more district council boundaries, we allocate it to the district council area with the larger number of homes i.e. the largest volume of housing stock.   However, we appreciate this is not helpful when you are looking at your local market stats and I apologise for the inconvenience this is causing you.  Your comments have been provided to the team who look after our property experiences. We value your feedback and are continuing to refine and improve our information over time. If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers: https://help.zoopla.co.uk/ Many thanks, Zoopla Support

Thank you so much, Eve ⭐️ We’re really pleased to hear how supported you felt throughout, especially during negotiations, which can often be the most stressful part. Zymer always works hard to keep communication clear and consistent, so it’s fantastic to hear that made a difference for you. Professional, approachable and patient is exactly what we aim for, so your recommendation truly means a lot. Thank you again for trusting us with your purchase 🏡✨

Hi, Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model. The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland. The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates. We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 Many thanks, Zoopla Support

Thank you, Christian, that really means a lot, especially coming from a conveyancing solicitor. Lianne takes real pride in staying on top of the detail and keeping everyone in … More

Hi Ewelina, Thank you for your review. We're really sorry to hear you feel this way about our website. We can assure you that we are aware of this issue and we are working closely with the agents listing on our website to ensure the details they upload are correct. We appreciate all the feedback you have provided. If there's anything else we can do to help you or you wish to contact us directly regarding this matter, please follow the link below: https://help.zoopla.co.uk/ Many thanks, Zoopla Support

Hi Eve, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Hi Nick, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. We recommend you contact the agent via the phone on their advertised number. You can see this either on the property listing, or displayed next to their profile in the 'Find agents' section of our site: https://www.zoopla.co.uk/find-agents/  This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply: https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-replied Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Hi Andy, Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Thank you so much, Thomas ⭐️ We really appreciate you taking the time to leave this review. It’s great to hear that everything felt straightforward from the first call through to the paperwork, that’s exactly how it should be. Zymer will be really pleased to know his help made a difference, especially getting you booked in for a same-day viewing. Wishing you all the best in your new place, and we’re here if you ever need us again 😊🏡

Hi, Thanks for your updated feedback. We're sorry to hear you feel this way. Unfortunately, we cannot manually change the information (tenure, EPC ratings & floor area) we show about your property. Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect. Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. I have provided this feedback to the team who look after our property experiences. Many thanks, Zoopla Support

Hi Alexandra, Thank you for taking the time to leave such a thoughtful review. It’s really nice to hear that your experience with Lianne, Krishen, and the rest of the team has been a positive one. We’re always happy to help make things a little easier and appreciate your kind words. Please don’t hesitate to get in touch if there’s anything we can do for you in the future. Best regards, The Woodhead & Co Team

Thank you so much, Simona ⭐️ We really appreciate you sharing your experience. It’s fantastic to hear that everything moved quickly and smoothly during your purchase, we know how important momentum is when buying a home. Lianne and Zymer will be so pleased to read your recommendation 😊 Congratulations on your new home 🏡 and thank you again for trusting us to be part of the journey!

Hi, Thank you for your review. We're sorry to hear of your negative experience with an agent on our site. We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom. All agents undertake several checks before they are accepted as a Zoopla agent. We recommend you contact the agent via the phone on their advertised number. You can see this either on the property listing, or displayed next to their profile in the 'Find agents' section of our site: https://www.zoopla.co.uk/find-agents/ Many thanks, Zoopla Support

Thank you so much, Sven! 🌟 We really appreciate your kind words and are so pleased Lianne was able to support you so well. Her commitment to customer care is second to none, and it’s great to see that reflected in your experience. 😊 Thank you again for the lovely review! 🙌, The Woodhead & Co Team

Thank you so much, Lloyd ⭐️ We really appreciate the recommendation, it means a lot to us. Great to hear you felt supported and kept updated from that first call right through to moving in. Lianne, Krish and Zymer will all be really pleased to read this 😊 Wishing you all the best in your new home 🏡✨

Hi Oatsmania,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.It's great that you've had an agent come to value your home! The data that powers our estimates comes from a number of trusted sources including HM Land Registry, Royal Mail, Ordnance Survey and Registers of Scotland. As our estimates are based on publicly available data, they are guides only. Here is a Help Centre article that will show you more about where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 To maintain the accuracy and integrity of our AVM, it is not possible to refine or change house price estimates manually. Renovations will take time to be recognised by the Automated Valuation Model.When we advise our users to obtain an agent valuation, it is not done for the benefit of our algorithm. It is done so that you can obtain a real and formal valuation of your property. An agent valuation is the most accurate indication of your home's value.If you wish to contact us directly with your feedback and discuss it in more detail, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Laura, Thank you so much for your lovely review! We're delighted to hear you've had such a positive experience over the years. Lianne and the whole team really … More

Hi Ric,Thanks for your review and for sharing your feedback with us.If you wish to unsubscribe, you can do this at any point from within your Email preferences.Here is a Help Centre article that will guide you through this process, step by step, in just a few clicks:https://help.zoopla.co.uk/hc/en-gb/articles/360006009197 If you wish to fully delete your account, you'll no longer be able to access it. You'll lose any information you've added to it on the Zoopla or PrimeLocation websites. We'll remove any personal information about you too and send you a confirmation email once we've permanently deleted your account. The whole process can take up to 30 days. To proceed, please contact Customer Support. Click Chat below and the virtual assistant will assist you:https://help.zoopla.co.uk/hc/en-gb/articles/360006261238 If there's anything we can do to help you with, be sure to visit our Help Centre where you may find a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support