Trusted Agent profile · Fleet · Hampshire
Verified
★★★★★
1,788 reviews across 2 platforms
257 Fleet Road, Hampshire, GU51 3QW
Part of Romans, see every office.
Romans's office in Fleet, Hampshire, at 257 Fleet Road, is rated 4.1 out of 5 across 1,788 reviews on two platforms, including 263 Google reviews rated 4.6.
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
The stars go to the customer service team at Romans thank you
Hi Truth Hurts,Thank you for taking the time to review your recent experience with our Romans Estate Agents Head Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.Kind regardsCustomer Relations Team
4/5
TrustpilotFriendly and Professional.
Friendly, effective and efficient, would recommend.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
GoogleNot the best experience
Dear Kate We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from … More
5/5
TrustpilotGreat friendly service
Great friendly service, good communications. Good work to find a buyer so quickly for us.Thank you to the team
1/5
TrustpilotAvoid avoid avoid
Bad from start to finish. We were tenants in a property they rented out. Annual charges of £117.50, rude and patronising service, random charges out of nowhere.Unfortunately, tenants don't really have a choice in who they use. But landlords do, and I implore all landlords to use someone else.
5/5
TrustpilotReliable
Very helpful and professional with prompt support.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleJust exchanged contracts on a purchase with the team at Romans in Fleet. We had originally declined to view the house with another agent due to the poor quality photography. With some 'persistence' from the team at Romans, we agreed to look …
1/5
TrustpilotFirst to take money but last to fix the…
First to take money but last to fix the problem. Waiting for months for someone to fix the heating and other things.Terrible customer service
5/5
TrustpilotRomans were excellent
Romans were excellent. Professional, approachable and extremely helpful in selling our property. I highly recommend them.
4/5
TrustpilotFriendly service
This is my first time renting and everyone was helpful and friendlt
5/5
TrustpilotEfficient service
Required information from Romans.Ceri Evans the property manager from Winchester dealt with the request very quickly. I have always received efficient service from Romans.
5/5
TrustpilotExcellent services from Taylor
Excellent services from Taylor! He is always warm, kind and helpful. I’m loving the place I live.
5/5
GoogleThe estate agent I worked with was incredibly diligent, organised and supportive from day one. He was the only agent I spoke to, out of four from a range of agents in the area, who was prepared, 'in the know' and presented me with examples …
5/5
TrustpilotKatie helped us throughout our whole…
Katie helped us throughout our whole journey, she was very helpful and very kind.thank you for helping us.
5/5
GoogleI had a fantastic experience from start to finish. After losing my first buyer I had six more viewings within a week and two offered the asking price. All the staff were really helpful and kept me well informed through out. I could not be happier.
5/5
GoogleI have just purchased a property sold by Romans in Fleet. The service was wonderful. Danielle met me at the property and surprised me with her knowledge of the house and its background. She was happy to come back when I wanted to see it a …
5/5
GoogleI was very happy with the friendly and professional service offered by Ashton’s during the sale of my mother’s flat
5/5
GoogleWe had a number of agents round to value our property but Andy's attention to detail, market research and selling strategy impressed us most. We found the whole process of putting our house on the market professional and efficient. The …
5/5
GoogleAndrew provided a clear and honest evaluation of my property and delivered on all aspects of our agreement. Having promised he would be able to get interested buyers through the door to view my property and should get offers quickly, …
4/5
TrustpilotKatie provides attentive customer…
Katie provides attentive customer service, proactive engagement and sound advice that serves both my and Romans’ interests.
5/5
GoogleExcellent communications. Very polite and knowledgeable staff
Hi, Graham Holder! Thanks for the great review! All the best, Romans Estate Agents Fleet
5/5
TrustpilotRomans property management has been professional
Romans property management has been efficient, responsive and well organised. The manager Mark Smith who handles my property is efficient and professional.
5/5
GoogleWe recently completed the sale of our house in Fleet, and I am happy to say that Romans have provided a friendly and professional service. I would also like to mention Matthew Eldred who has been especially helpful throughout, and I would …
1/5
GoogleAll I'll say is..... No comment!
Dear Sir/Madam, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
