Romans Fleet reviews

★★★★★ 5/5

Trustpilot

Romans always provide excellent…

Romans always provide excellent customer service! Whenever I needed something they were there for me. Thank you to all the team but particular thanks to Phil Hawkins. Phil is an admirable agent who's kindness and caring nature is a true testament to his character, he is a credit to the company.

C · 12 April 2022

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service provided by the team and Christine is always friendly and polite and extremely helpful with my queries. Thank you Romans.

Laura · 19 June 2024

★★★★★ 5/5

Trustpilot

Great Service from Sam

Sam at Romans Wokingham is incredibly professional, friendly and helpful. He has walked with us through our entire journey to find the right house for our family. He kept us updated throughout the entire process and was always a cheerful and considerate voice during the stressful process of finding a house. Thank you so much for all that you have done for our family and helping us find the perfect home.

Holly · 19 June 2023

★★★★★ 5/5

Trustpilot

Thank You Stacey Cowap and Romans for Excellent Service

I have been working with Stacey Cowap at Romans for several years. Stacey is always totally on top of maintenance, addressing client issues and every aspect of renting out my home. Stacey has always been immensely responsive and has also provided total peace of mind when dealing with some of the trickier issues of renting a property. She is true professional.

Barney · 6 February 2024

★★★★★ 5/5

Trustpilot

I have had no issue with romans if I…

I have had no issue with romans if I have a problem it’s always delt with on time . Christine has been amazing can’t fault her in her role that she does . Thanks Karina . X

Karina · 26 July 2023

★★★★★ 5/5

Trustpilot

Alistair is a pleasure to deal with

Alistair is a pleasure to deal with, he's professional, polite and very efficient. Whenever I have any questions, I feel confident that he will be able to answer them and any advice he offers is backed up by his experience and knowledge . Well done

Stephen · 7 November 2022

★★★★★ 5/5

Trustpilot

Lukes professionalism

I found Romans very helpful when I first moved to my new flat. Once in I had some major bathroom problems, to which Luke took charge of, he kept me updated every day sometimes twice a day he communicated with both my landlord and myself very professionally. He made what could have been a nightmare week bearable. Thank you Luke you are a Saint.

Paul · 23 November 2023

★★★★★ 5/5

Trustpilot

New property manager is on the ball!

Having had a few property managers in recent months, it was great to know that my new manager Skye Jones was on top of all the changes that had been going on.Skye has kept me upto date and informed at every stage of the transition between new tenants, which has reduced my stress and anxiety during the whole process.

Darron · 11 March 2024

★★★★★ 5/5

Google

I have just moved into my Flat and the team was very helpful and responsive to my emails. Laura who help at the first stage was professional and good with communication and Molly from the head office was good with the onboarding process. Highly recommend Romans Fleet.PositiveResponsiveness, Professionalism

Tyler · 17 June 2022

★★★★★ 5/5

Trustpilot

Great service

We put our house on the market at quite possibly the worst time in years, just as interest rates were rising but Matthew Leigh was very pro active in finding viewers for the property and within a month we had an offer. Very pleased with the service and Matthew was on hand with any queries, even when he was on holiday! Thank you 😊

Sara · 3 November 2023

★★★★★ 5/5

Trustpilot

The whole process of becoming a tenant…

The whole process of becoming a tenant through the Romans agency is very smooth thanks to Andreea Covaci for good customer care and skills. Andreea made the whole process look so easy and simple she is so dedicated and have good follow ups.

Mihaela · 15 December 2022

★★★★★ 5/5

Trustpilot

Kim Shanks has been a brilliant…

Kim Shanks has been a brilliant property manager! Has kept me updated, checked in regularly and her overall manner is warm and friendly. Kim has also been empathetic to the issues I have had with property and eager to get them resolved asap.

Michaela · 12 December 2022

★★★★★ 5/5

Trustpilot

Hollie at your Aldershot Branch is…

Hollie at your Aldershot Branch is charming polite and very helpful and kept us inform all the way through

Charlie · 19 July 2024

★★★★★ 5/5

Trustpilot

I can honestly say that the service we…

I can honestly say that the service we have received from Romans has been exceptional. Right from the initial viewing Katie made everything easy, she was on hand at every step of the way and the online application process was straight forward and user friendly. I would recommend Romans (and Katie) to anyone looking to rent a property in the Wiltshire area

RosiePosie · 14 December 2023

★★★★★ 5/5

Trustpilot

Absolutely amazing service

Absolutely amazing service from start to finish. Our move manager Catherine always kept us updated and made sure everything run smoothly throughout the process. Couldn’t thank Catherine enough for all her hard work. Thank you :) . Sam kent & josh kent

Mrs · 11 January 2023

★★★★★ 5/5

Trustpilot

Alexander Smith

I've dealt with Alexander for a few weeks. Very efficient and professional. Great service and always ready to act upon things. A great asset to the company and I would have no hesitation in recommending him to my friends and family.

Nick · 6 February 2023

★★★★★ 5/5

Google

We've been renting with Romans for more than 5 years and Fleet branch has always been responsive and easy to communicate to. Any issues with the property were quickly dealt with. Our property manager - Debra Barman has been great, very supportive and always eager to help.

YORDAN · 17 June 2022

★★★★★ 5/5

Trustpilot

Denise Hurn

Can I just say how helpful and proficient Denise Hurn is. She’s always very friendly and nothing is too much trouble for her. We’ve known her for a few years now and her professionalism shines through, she’s a real credit to your company.

MRDLYON · 24 November 2022

★★★★★ 5/5

Google

Nick and Iain did an amazing job in helping sort out my rental situation. They worked tirelessly and I would recommend them to anyone.

Glen · 23 December 2025

★★★★★ 5/5

Trustpilot

Great experience with romans and Ben…

Great experience with romans and Ben the manager at the Basingstoke site was amazing. Moving home can be stressful and he made the process as simple and as easy as it good be, he has the ability to communicate the facts clearly and with empathy a skill set that is difficult to have, highly recommend this estate agents.

Dawn · 30 November 2024

★★★★★ 5/5

Trustpilot

Worked with Saffron Willmot Marla

Worked with Saffron Willmott Marla. Polite, punctual and easy to talk to.Agency picks up calls immediately. Offer many options, for described preferences.Would recommend

Leonid · 25 April 2024

★★★★★ 4/5

Trustpilot

Chris Wilkins was very helpful

Chris Wilkins was very helpful, friendly and diligent through the whole process. Thanks for your help Chris!

FRANCO · 8 August 2024

★★★★★ 5/5

Trustpilot

Shout out to Mark Davison

This is my first time renting a place in the UK so naturally there were a lot of confusions and questions from my side. The entire team at Romans has been very helpful throughout the process. A special shout out to Mark Davison for always being available to answer my queries and for his assistance throughout the referencing process.

Rizvi · 31 January 2024

★★★★★ 5/5

Trustpilot

Really happy with Donna-Marie Brant

Donna is one of the best Property Managers I have been assisted by. She is very professional and easy to deal with. Her response time is second to none, always helpful and efficient. It's not easy to find a Property Manager who you can rely on. Thank you Donna!

Diego · 4 February 2022