5/5
GoogleI can’t rate enough the service given by Naomi from a tenants perspective. She was helpful, friendly and responsive. Would definitely recommend if you’re looking to rent out your property.,
Trusted Agent profile · Flackwell Heath · Buckinghamshire
Verified
The Frost Partnership Flackwell Heath reviews
★★★★★
614 reviews across 4 platforms
Acorn House, Straight Bit, Flackwell Heath, Buckinghamshire, HP10 9LS
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Flackwell Heath, Buckinghamshire, at Acorn House, is rated 4.4 out of 5 across 614 reviews on four platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
317
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
4
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About The Frost Partnership Flackwell Heath
Our Flackwell Heath office covers: Flackwell Heath village, Wooburn Common, Bourne End, Cookham, Loudwater, Marlow, High Wycombe.
Awards
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Flackwell Heath office, from every platform, shown as written. First names only.
Google5/5
GoogleSite works well, pricing is great for low-volume use and customer service is very good. We use it for most of our tenancy setup documentation now - application form, a pre-tenancy document pack, and the tenancy agreement itself.
1/5
FacebookVery poor service for rental Management !
Agent replied
Hi Mary, Please can you DM your contact details and the area office you've been dealing with. Many thanks
5/5
FacebookExcellent customer service. Thank you!
Agent replied
You're very welcome Paul, and thank you for taking the time to send us your review - much appreciated!
1/5
GoogleDawn Coulson
Agent replied · 17 June 2026
We're really sorry to hear your experience didn't meet expectations, this isn't the standard we hold ourselves to. We'd love the chance to put things right, so please don't hesitate to get in touch with us directly. We hope to hear from you soon.
5/5
GoogleBrilliant product, service and support. I use the pay as you go system for wedding photography contracts and both myself and my clients couldn't be happier with how easy, safe, and secure it is.
5/5
GoogleThis is such a great service! It really adds to the overall customer service offering of the business and I feel that the Chat Heroes Team are part of our team as well!
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2026
We thank you for your 5 star rating. We look forward to assisting you in the future.
1/5
GoogleRating only, no written review.
4/5
GoogleNice office and social area
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2026
Thank you for taking the time to give this 5 star review.
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2026
Thank you very much for taking the time to give this 5 star review
5/5
GoogleGreat company to work with, really personable interactions with our website visitors even with a complex business model and a really wide variety of queries. Highly recommend.
5/5
GoogleAlcctv
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleYes, it's very good for my work as I find myself dealing with people that are not always good at communication. Saves a lot of chasing.
5/5
FacebookHeather and Sam (CSG branch) were an effective sales team; thorough, diligent and persistent throughout. We’ll definitely use them next time.
5/5
GoogleI've always found Signable excellent for communication and timely responses to any issues I've raised. The support they offer is exemplary.
5/5
GoogleMakes a difficult process much simpler! If you need to get documents signed, you want to look at this
5/5
FacebookAmazing lovely people.. not like the other pushy agents. Thank you for helping us find out very first house ♡
1/5
TrustpilotI do not recommend anyone
I do not recommend anyone. Rude, unhelpful, unprofessional people.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Frost Partnership Flackwell Heath
Has The Frost Partnership won any awards?
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
