Every review we hold for the Ferndown office, from every platform, shown as written. First names only.
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5/5
GoogleVery professional keeping me informed at all stages.
proactive i keeping in touch with the solicitors and making sure the process didn't stall
Bob Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you Bob for your 5 star review - we look forward to helping you with your next sale! - Alicia and the team at St Quintin Property Group
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5/5
GoogleI've been dealing with St Quintin Estates over many years now with diffrent propertys. They've always been professional and gone above and beyond to help mePositiveProfessionalism
Robbie Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you Mr Crosswaite - we look forward to helping you with your next project!
The STQ Property Group
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5/5
GoogleWe had a good experience buying through St Quintins and would recommend and use in the future for our own sale.PositiveResponsiveness, Professionalism
Moto Β· 22 June 2021
Agent replied Β· 21 June 2024
Mr Hillier, thank you so much for your review. As previously discussed, if we can help you further with any of your other properties, please do not hesitate to contact us in the office on 01202 877123
Many Thanks, STQ Property Group
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1/5
GoogleBE AWARE ON THIS ESTATE AGENT, NEVER RING YOU UP , LIE TO YOU, STRING YOU ALONG FOR WEEKS TO FIND OUT SOLD PROPERTY TO SOMEONE ELSE
Ben the manager
Philip Β· 23 June 2017
Agent replied Β· 21 June 2024
Mr Day,
St Quintin Property Group explained to you and updated you over the two weeks. In week one we called you at least 8 times and explained to you that there was more than one vendor and all parties had to agree to the offer. In that period we had another offer from a cash buyer which we told you about. By law we have to put every offer forward to the vendor whether it is 50% of the asking price or over the asking price we put every offer forward. We explained you can increase your offer which you did but unfortunately so did the cash buyer. The vendors decided to go with the cash buyer as they believed they were in a stronger position.
We as an agent have to get the best possible price for a vendor and be completely honest. We understand you are disappointed however how would you react if we sold your property and didnβt put all the offers forward, and lost you money as you already had an offer from someone else on the table.
Whether the offer was Β£10.00 more or Β£10,000.00 more that is your money and only fair we put this forward.
We did return your calls however stopped after you started swearing and threatening a member of staff.
We do hope you all the best in your search.
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5/5
GoogleIve dealt with St Quintin on a number of occasions and can say there a pleasure to deal with. Ben has created a unique team that take pride in their work. You can leave a project with them and relax to know that the job will get done. Well done girls and guys. All the best in the future.
Tad Β· 23 June 2018
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5/5
GoogleGreat Estate Agents Helpful friendly and on the ball,keep in touch with you weekly with updates. Highly Recommended
Susan Β· 22 June 2021
Agent replied Β· 21 June 2024
Mr & Mrs Price, Thank you so much for your positive feedback. Glad to have been of service finding you a buyer :-)
Kind Regards, The StQuintins Team
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5/5
GoogleNothing is too much trouble for the girls in the office. Very Professional and Happy to help. πPositiveProfessionalism
Jasmine Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you Jasmine, as we know you should be moving December 2nd so we wish you all the best for the future!
Kind Regards
STQ Property Group
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5/5
GoogleFollowing the smooth sale through St Quintins of my own home , I instructed them In the sale of a rental portfolio of 26 properties . I have found the service to be be both professional and friendly throughout . Communication is excellent and I would not hesitate to recommend both their rental and sales department
Sandra Β· 23 June 2018
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5/5
GoogleGreat service especially from Kerry, good communication. Would recommend, and use in the future.
Ceira Β· 24 March 2024
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1/5
GoogleNever got back to me to arrange a viewing.
Simon Β· 22 June 2020
Agent replied Β· 21 June 2024
Good Morning Simon. I am so sorry that you feel you have received a bad service from us. I can see you registered your interest in a property on the 31st July to which an email was sent to you in response with the answers to the questions you had asked about the lease length. I can also see that we then made a follow up call to you on the 15th August. This property did however sell very quickly which is unfortunate for you , but we do try and do our very best. Apologies once again.
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5/5
GoogleFast friendly efficient service
Andrew Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you so much for your review - so pleased we could help you with a property. Kind Regards, the St Quintins team :-)
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4/5
GoogleOK as far as Estate Agents go
Roger Β· 22 June 2020
Agent replied Β· 21 June 2024
Many thanks for taking the time to leave this review - St Quintin Property Group
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5/5
GoogleHelpful and friendly, giving honest advice :-)
Shebex78 Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for your kind words, we are glad to have been of service to you. All the best in your new home!
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5/5
GoogleWanted to share my experience with St Quintin, went above and beyond with helping me find the ideal let for myself, keeping me constantly updated the whole time and going completely out there way to help - would highly recommend
Tobias Β· 23 June 2018
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5/5
GoogleAlicia at St Quintin was professional and amiable throughout the buying process.
Claire Β· 16 April 2023
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5/5
GoogleSt Quintin helped sell our property. Staff were very helpful and kept us informed with progress at all stages. Excellent service would recommend.
Sam Β· 23 June 2018
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5/5
GoogleVery knowledgeable friendly staff. They are always happy to help and very professional.
Samantha Β· 23 June 2018
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5/5
GoogleEven my first impression wasn't the best till now they were 100% professionals
Grigoris Β· 23 June 2018
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5/5
GoogleRating only, no written review.
Mary Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you Mary for your 5 star review! It was a pleasure matching you with one of our off market properties and so glad everything went through smoothly and in a timely manner! We wish you all the best in your new home! - Kind Regards The St Quintin Property Group
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5/5
GoogleRating only, no written review.
Ian Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you Ian! I can see that you have also given a 5 star rating to our recommended conveyancing solicitor as well - this is great news! You obviously had a very positive experience which is fantastic to hear. We are unable to pinpoint exactly which property we helped you buy/sell as we can only see your first name, however we thank you very much for the review :-)
Kind Regards, Becky and all the team at STQ Property Group
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5/5
GoogleRating only, no written review.
Janet Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you Janet for your 5 star review - it was a pleasure working with you and hope to again in the future! - Alicia and the team at St Quintin Property Group
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5/5
GoogleRating only, no written review.
James Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your 5 star review James - Alicia and the team at St Quintin Property Group
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5/5
GoogleRating only, no written review.
Ian Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for your 5 star review Ian - St Quintin Property Group
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5/5
GoogleGood
Tobias Β· 22 June 2020
Agent replied Β· 21 June 2024
Thank you for your 5 star review Tobias - St Quintin Property Group
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.