Every review we hold for the Ferndown office, from every platform, shown as written. First names only.
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1/5
FacebookWhat a hideous & stressful experience, which has gone on for 8 months! Resulting in us loosing our onward purchase & my prospective buyer...along with financial losses! After initially over-valuing my partners property just to get the business to what we had been assured from the outset by telephone & email was a cash buyer & funds in place has now resulted in having to start all over again. We hope we now have an Estate Agent that is capable of selling houses & communicating facts rather than fiction. Shameful!
Tracey Β· 15 April 2016
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1/5
FacebookI'm not impressed having taken time out of my working day, at my own expense, to attend a viewing on a property you have on Right Move to discover that the agent cannot get access to the property & couldn't be bothered to call to say so. My question is should you be marketing a property you can't show people and why not let me know in advance and save me wasting my time.
Thanks once again. Not a good experience for me.
Edward Β· 17 December 2014
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5/5
FacebookThank you so much to the whole team at Hearnes. You all did a fantastic job dealing with our sale.
We hugely appreciate such an efficient and professional service, and never expected to have sold so quickly, especially without any marketing.
An offer within 4 days of instruction and completion within just 7 weeks is pretty impressive!
We look forward to working with you again in the future. Many thanks π
Gregory Β· 13 November 2020
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5/5
GoogleTruly grateful to the whole team at Hearnes for their support and kindness with our house purchase. They went above and beyond for us, thank you! β¨
Antonia Β· 11 October 2024
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5/5
GoogleRecently sold a property through Hearnes, once we had a sale lined up everything was handled by Angie and co with great professionalism and efficiency. :-)
A Β· 11 October 2024
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5/5
GoogleFantastic service from start to finish. The entire team have worked tirelessly to get our sale completed with constant communication along the way. Highly recommend.
Kate Β· 11 October 2024
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5/5
GoogleGreat service from Hearnes Estate Agents
in Ferndown to a successful property completion. The team were always available to answer questions and always helpful
Caroline Β· 11 October 2024
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5/5
FacebookRecently purchased a property, have to say how wonderful you were. From the minute we viewed the property to the completion, you were there every step of the way. We've had some bad experiences recently with other estate agents but we were treated so well by you. Thank you for everything. And the huge gorgeous bunch of flowers you sent congratulating us on our new home was an added bonus, a lovely touch!
Danielle Β· 23 December 2016
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5/5
FacebookCouldnβt be happier with James, Matt and the team at Hearnes! Professional, reliable and great service! Thanks everyone! Andrea and Steve Gilling
Andrea Β· 17 May 2019
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5/5
GoogleAll good big thanks to angie and team
Steve Β· 22 June 2023
Agent replied Β· 21 June 2024
Great to see that it was a team effort that achieved an exchange of contracts, a bumpy ride but we neve gave up!
All the best
Julian Tucker
Branch Manager
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5/5
FacebookThe entire process of buying a property and selling one is extremely stressful, but Hearnes were incredible from start to finish! After successfully selling our property, the team at Hearnes helped more with our forward purchase than the estate agents who were representing the sale. They were incredible and we literally cannot recommend them highly enough. ππΌβ€οΈ
Callum Β· 2 April 2021
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5/5
FacebookCannot praise the staff at Hearnes highly enough- thoroughly professional, highly personable, really conscientious and always on the ball. They did a superb job not only in selling our house but also in ensuring that the buyers were happy and that everything ran smoothly- they genuinely could not have done more, superb service and great people.
Peter Β· 10 December 2020
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5/5
FacebookBrilliant experience selling my flat with the team. Not stressful in anyway, helpful when I needed them and got it done in double quick time. Thank you guys!
Lewis Β· 22 March 2019
Agent replied Β· 22 February 2025
Thank you Lewis, it was pleasure helping you with the sale of your home. Have a great time on your travels and we look forward to hearing from you on your return!
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5/5
FacebookSold our flat with Hearnes this summer, it was on the market a couple of weeks tops! Weβve worked with Hearnes a couple of times and always get great service. The team canβt do enough for you and their knowledge of the area and network of buyers means youβre in good hands. Highly recommend
Annie Β· 5 December 2020
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5/5
FacebookThanks to everyone at Hearnes who helped us with the purchase of our first family home! We were kept informed at every stage of the sale which we found incredibly helpful as first time buyers. Big shout out goes to Sandy who was so happy and cheerful - it made the process so pain free :) great work Hearnes οΏ½
Alex Β· 20 May 2017
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5/5
GoogleWe would like to thank all at Hearnes Ferndown for conducting
the sale of our Parent's bungalow in a sensitive and professional
manner. Great communication and a seamless process.
Lorraine Β· 11 October 2023
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5/5
FacebookThankyou so much to James and all of the team at Hearnes! They have been brilliant from the start right the way through to completion of our flat. Their communication, professionalism and friendliness is second to none. We would have no doubts in recommending them to anyone looking to sell their property. :)
Lydia Β· 25 September 2020
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1/5
GoogleDon't bother, tried several times to view properties on their website which we know are for sale with them as they have boards outside....but the property is nowhere to be found unless you book a viewing. Doesent help people who live far away.
David Β· 22 June 2022
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1/5
GoogleOffer accepted then reneged upon next day after they rang around others interested to get better deal. From Facebook looks like they do this as a practice which is pretty shabby practice in my opinion. Another buyer had same experience according to Facebook. Very disappointed
Mike Β· 22 June 2021
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5/5
FacebookHaving recently bought and sold our property with Hearnes I have nothing but praise for the professional and efficient way everything went.
We had offers in excess of the asking price within one week of instruction and all was completed within 5 weeks - Superb service from James, Matt and all at Hearnes.
Simon Β· 28 April 2018
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5/5
FacebookJoe at Hearnes has been a pleasure to deal with across all our viewings. Heβs very knowledgeable, never pushy and has a refreshing trustworthy approach to selling property. I wouldnβt hesitate to instruct Hearnes to sell my home when the time comes.
Paul Β· 23 August 2021
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5/5
GoogleHad a great experience buying a lovely house through Hearnes, Ferndown. Angie and Alec, were very helpful. Iβd happily recommend them
Miles Β· 11 October 2023
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5/5
FacebookSeriously the most friendly and professional Estate Agents I have ever worked with. Both before and after sale took all the stress out of the process! Really recommend using the team! Andy tried to take all the credit but we know it was #girlpower all the way οΏ½οΏ½
Woo Β· 27 July 2018
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5/5
FacebookBrilliant firm, very caring, very very honest. They go out of their way to assist you.
Diana Β· 10 November 2016
Agent replied Β· 22 February 2025
Diana Smith You bear a striking resemblance to someone I used to know from high school. Where did you attend?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
