Hearnes Estate Agents Ferndown reviews

★★★★★ 5/5

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We have just sold our flat, and bought a new home through Hearnes. Throughout the process the whole team were amazing at keeping us up to date and keeping everything moving. Thank you to everyone in the team with super special thanks to Alec, Sandy and James. Love our new home, so don't plan to move again for a while, but when we do Hearnes will be the only agent we contact.

Amanda · 28 October 2018

★★★★★ 5/5

Google

Generally a pleasure to deal with, from viewing the property that we brought to the move in day Niki and the team were super helpful and couldn't do enough for us with questions or advice. Would highly recommend this office and we will use them again in the future.

Rob · 26 January 2025

★★★★★ 5/5

Google

Angie has been so helpful and any questions we have asked Angie she has got back to us within a couple of hours. We cannot fault the service we have had with Hearnes. A very friendly company from start to finish and we would definitely recommend.

Nicola · 22 June 2023

★★★★★ 5/5

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We’ve had many viewings with Hearnes Estate Agents over the past few months and have been very impressed by the professionalism, enthusiasm and kindness of the staff. It is always a pleasure to view a property with Hearnes with good, honest advice provided about the properties. We have been very pleased with all the agents that showed us properties especially Alec and Ryan. Thank you xx

Nesrin · 15 November 2018

★★★★★ 5/5

Google

Wonderful service from the Ferndown office. From initial valuation with Julian through to Nikki and the sales team I was always kept up to date with progress. A special thanks to Angie for keeping everything on track. Highly recommended.

Risa · 22 June 2023

★★★★★ 5/5

Google

We are delighted with the service we have received from Hearnes in Ferndown. Alec opened our eyes to an area we hadn’t considered and secured us a viewing at an unfinished bungalow, which we were able to secure. Thank you Alec, you found us our dream home, a beautiful bungalow in the perfect location and thank you to Angie for chasing up the chain and getting our move done very quickly.

Annie · 22 June 2023

★★★★★ 5/5

Facebook

Andrew King recently completed our purchase in just five weeks, and I highly recommend Andrew and wouldn’t go anywhere else. Andrew is professional, reliable and really knows his stuff. It was a breath of fresh air working with an estate agent we knew we could trust 100%, and Andrew had our best interests at heart at all times.Nothing was ever too much trouble and always done with smile. Thank you Andrew for all the hard work you put in to help us get our dream home. Mr Lo Muto

Ivan · 27 July 2022

★★★★★ 5/5

Google

The team at Hearnes, Ferndown branch provided us with very attentive service throughout our property sale process. I would happily recommend them to future buyers and sellers.

Joanne · 11 August 2026

★★★★★ 5/5

Google

Not the cheapest, but provided a very prompt and professional service. House selling can be very stressful, but from initial meeting with Julian to the final stages with Angie made this sale perfect. Would highly recommend Hearnes.

Janet · 22 June 2023

★★★★★ 5/5

Google

I have recently used Hearnes Ferndown for the sale of my parents bungalow. I would highly recommend them. Right from the initial meeting with Alec, to put it on the market through to the sale, every member of staff we have dealt with has been kind and courteous. Angie Weeks dealt with the sales progression through to completion and was great in keeping us informed every step of the way, she answered all our questions and if she couldn’t there and then, she found out and got back to us, I can’t fault her diligence and it was very reassuring at a very stressful time to have her to call on whenever we needed to. Many thanks from us all.

Carol · 11 October 2023

★★★★★ 5/5

Google

A big thank you to Fiona @Hearnes for all of her help and support during the exchange and completion process of my property purchase. It wasn't a straightforward even and Fiona's support, professionalism and due diligence in the process was very mush appreciated.

Claire · 28 September 2024

★★★★★ 5/5

Google

Hearnes were a pleasure to deal with. Angie was extremely efficient, always prompt in her communications and made our purchase smooth and swift. Thank you Angie, we're very grateful, Sue & Steve

Stillpoint · 22 June 2023

★★★★★ 5/5

Google

I am an estate agent working for another agency and was lucky to have Hearnes Estate Agents working in a complex chain which I was also involved in. My main point of contact was their sales progressor Becky who deserves a massive praise as she was very proactive throughout and kept everyone up to date. I would highly recommend Becky because she was a delight to work with and pushed this through so we could get this exchange done!PositiveResponsiveness, Professionalism

Ryan · 22 June 2021

★★★★★ 5/5

Google

Excellent service selling our bungalow, from the first contact their optimism of early viewings came to fruition with an offer received and accepted 5 days after going to market, everything progressed through the sale very swiftly to completion in just 10 weeks. An amazing team thank you.

Lesley · 16 January 2026

★★★★★ 5/5

Google

Excellent service, very please with Hearnes from start to completion. Angie Weeks was extremely helpful and made the stressful process go so much smoother with her proactive happy assistance.

Elizabeth · 22 June 2023

★★★★★ 5/5

Google

I've recently purchased a property through Hearnes in Ferndown. I'm very happy with the service I received, the viewing were arranged promptly, communication was great throughout and all the staff helpful. Angie was a delight to deal with.

Julie · 11 October 2024

★★★★★ 5/5

Google

First Class experience with Hearnes Ferndown selling our bungalow. Offered full asking price on first viewing thanks to Senior Property Consultant Nikki Dunesby. Would thoroughly recommend.

Alastair · 20 March 2025

★★★★★ 5/5

Google

Julian and his team were excellent from start to finish in the sale of my mother’s house. Their communication was great with prompt email or phone calls. I would highly recommend them. Many thanks S Cramp.

Anna-jane · 11 October 2024

★★★★★ 5/5

Google

Have just completed a protracted probate sale. All throughout, a professional and courteous service and great guidance always. Highly recommended. Well done to Fiona and Julian and all involved

Ant · 11 May 2026

★★★★★ 5/5

Facebook

Apology for the belated review but I would highly recommend Hearnes to anyone who is looking for their next dream house. The whole experience with Hearnes is exceptional, I'd highly recommend Jasmina and James Evans. Jasmina has been really helpful and being really patience with us from the very beginning. She must showed us 10-15 different properties, always on time and very polite, she is a great asset to the firm. James also worked very professionally. He kept me updated every single step of the purchasing process.I would highly recommend Hearnes, Jasmina and James Evans.

Cui · 23 February 2020

★★★★★ 5/5

Facebook

Brilliant experience with Hearnes buying my first ever flat. Always kept up to date by James, when visiting the flat we offered on, Alec was more than willing to stay at it longer so my other half could drive from work to view it too. Great service!

Ben · 12 December 2019

★★★★★ 5/5

Google

Excellent and compassionate service selling my late parents' property. Julian and his team went above and beyond to make sure that the property was valued and marketed brilliantly. Highly recommended!

Sharon · 27 November 2024

★★★★★ 5/5

Facebook

We have found our perfect 1st house thanks to the amazing Hearnes team. From start to finish sally and her team kept us informed of the progress and also explained each step as we moved through the process(greatly appreciated as 1st time buyers) Alec went out of his way arranging out of hours viewings and being on hand if we had any queries with quick email responses. We can’t thank you all enough and have settled so well into our lovely house. We will defo be back when it comes to property no.2

Benjamin · 7 March 2019

★★★★★ 1/5

Facebook

I wish I could have written a positive review, but unfortunately my experience using Hearnes was a shambles from start to finish. Despite a higher fee than some others, I signed with them for the reason of the very convincing valuation they put on the house combined with the huge number of buyers they guaranteed they had lined up waiting to view. Both were entirely untrue (6 or so viewings in 2 months, none of whom were credible buyers) and I now feel extremely gullible for falling for the sales patter. Eventually we were forced into accepting an offer which was way below what we had been guaranteed as a minimum, the only reason for accepting was because the buyers were chain free and a quick exchange and completion were assured. Again, this proved untrue. Not only were the buyers not chain free, but they were selling the house through........ Hearnes!!! At every stage I felt like Hearnes were pandering to the buyers at our expense, and the whole process extended months beyond what it should have done as everything became delayed by the supposedly non-existent chain. My request for a review of the fee based on me signing the contract under known false promises was given literally no consideration whatsoever. All in all the experience was a shocking example of how to treat a customer and I will be strongly advising anybody selling a house to go elsewhere for their agency.

Neil · 20 February 2019