Trusted Agent profile · Farnham
★★★★★
305 reviews across 2 platforms
50 The Borough, Farnham, GU9 7NW, GU9 7NW
Part of Gascoigne Pees, see every office.
Gascoigne Pees's office in Farnham, at 50 The Borough, is rated 4.3 out of 5 across 305 reviews on two platforms, including 216 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Gascoigne Pees Farnham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
5/5
GoogleCurrently in the process of securing a flat and have had the absolute pleasure of working with Daniella in getting it done. Excellent communication, very professional, and incredibly friendly. Would highly recommend this company!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a fantastic conversation with Chloe at Gascoigne-Pees on renting a property. She was very efficient, professional and helped us to going through the process smoothly.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleChloe and Richard have been so kind, communicative and reassuring and have made the whole rental process so easy and enjoyable, can’t recommend them highly enough!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleThey have been so helpful with all the process. Highly recommend this agency.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleHave used Katie Jones at GP Farnham for a number of years now. Her knowledge and expertise in lettings is second to none and would highly recommend her to anyone. Katie's recent help with legal advice helped me no end.
Many thanks Tony for the wonderful 5* review and recommendation. Best wishes, Lucy
5/5
GoogleWe have had a great experience so far, Chloe has assisted us through it all and we’ve had speedy responses to all queries.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI received Amazing service and advice from Chloe. Very helpful and caring! Very polite and took their time to help. Definitely recommend
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleWent in to ask about lettings with my partner. He started off by talking, I was ignored for the registration part. At the end was ignored when leaving. Found the gentleman that served us to be rude.
Hi Annabel, I am sorry to read that this was your experience with our local team. Customer Experience is very important to us and as such I would like to invite you to discuss further your concerns via review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleChloe & Richard on the lettings team we’re extremely helpful and professional with all our enquiries. Super customer service thank you!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotOutstanding Service
Harj, the Lettings Manager, is an outstanding member of staff who went out of his way to help me during a particularly difficult and challenging period.
5/5
GoogleWe have had amazingly quick service, informed advice and hopefully fingers crossed for a quick turnaround between tenants - cant praise them highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotWorst Service
They will contact you every minute till they complete the agreement later they don't even complete what they have promised to do. After sales service is hopeless and unprofessional. Never recommend
5/5
GoogleMy experience with Gascoigne pees was a delight. I was in quick need of a rental property and the team were very diligent and efficient in finding me appropriate properties to match my specifications.
Hi Jake, thanks for taking the time to leave your 5* review. Great that the team at Gascoigne-Pees have been able to help you. Best wishes, Tracey.
5/5
GoogleDaniella found us a lovely place to rent .And gave us a swift response to our questions . With a happy disposition .PositiveResponsiveness, Quality, Professionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnable to get deposit back!
This is a nightmare situation, if l could give zero stars l would. My ex partner died in his flat, been trying for months to get my deposit back from them, ring ring, speak to people and nothing happens. Now writing letters, will go all the way. Awful customer service.
5/5
GoogleI was impressed with how quick and easy it was to communicate with Daniella. Lovely attitude and all questions answered. :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotNothing is not enough trouble.
Nothing is not enough trouble to Gascoige Pees they positively revel in finding problems. From day one to the end of the tenancy. They contract out various services so they can always distance themselves and deflect blame. They even refunded the tenant his deposit despite damage to the flat costing over £1,000 to rectify.
5/5
GoogleGreat experience with Chloe on lettings and Alex in the Sales teamPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotRental advice and support
Thank you for turning my rental property around so quickly. Great effort and support through the whole process. Always avaliable for questions and never too busy to reply. Would highly recommend them for any landlords.
5/5
GoogleVery friendly, very professional and a great service received from Louise Gibbs who went above and beyond to make our move as smooth and efficient as possible
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
5/5
GoogleThese peoples very great an nice .... they provide very good customers services ... any body can contact with them for cheap rent an cheap mortgage houses 👍👍 …
Many thanks Khuram for taking the time to leave this great 5* review. Kind regards, Lucy
5/5
GoogleThe move has been easy and stress free, Ryan and Louise have been incredibly helpful and have supported us with any hurdles along the way. Thank you!
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
1/5
TrustpilotUnable to get deposit back
Hi All, Please very careful considerate rental any property in this letting agent unless they improved service. We had completed all professional clean after end of tenancy however the letting agent and management company refused to return all deposit amounts.
5/5
GoogleBought our first home through Gascoigne-Pees. They were informative, helpful, polite and friendly through every step.PositiveResponsiveness, Quality, Professionalism
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Gascoigne Pees Farnham Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.
