Every review we hold for the Farnham Common office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe cannot thank everyone at Hilton King & Locke enough for the incredible support, empathy, professionalism, and care shown to us throughout our sale process. Leigh, Kyle, Becky, and Rebecca were absolutely outstanding from start to finish.
During a very difficult period in our lives, the whole team went above and beyond to make what could have been an incredibly stressful and complicated process feel smooth and manageable. Their communication was swift, honest, reassuring, and consistently professional throughout.
Nothing was ever too much trouble, and every member of the team handled matters with efficiency, kindness, and genuine care. Words truly cannot express how grateful we are for all the support and hard work that went into helping us through this chapter.
We would highly recommend Hilton King & Locke to anyone looking for an estate agent that is not only highly professional and knowledgeable, but also compassionate and supportive when it matters most.
Thank you again to Leigh, Kyle, Becky, and Rebecca, you have all been amazing.
Phi & Dee
Phionah · 16 June 2026
Agent replied · 26 June 2026
Thank you so much for your incredibly kind and thoughtful review. We are truly grateful that you took the time to share your experience and we are delighted to hear that Leigh, Kyle, Becky and Rebecca were able to support you throughout your sale.
Moving home can be challenging at the best of times, and we especially appreciate your comments about the empathy, care and support shown during what sounds like a particularly difficult period. Providing honest communication, professionalism and making the process feel as smooth and manageable as possible is exactly what we aim for, so it means a great deal to hear this reflected in your experience.
Your kind words about the team’s dedication, compassion and willingness to go above and beyond will mean a huge amount to everyone involved and we will make sure your feedback is shared with them.
Thank you again for placing your trust in HKL and for your recommendation. We wish you all the very best for the future and for the exciting next chapter ahead.
★★★★★ 5/5
GoogleI have been using Jenny Hall at Hilton King & Locke for letting services for over 12 years, and the experience has been consistently excellent throughout.
Jenny is highly professional, knowledgeable, responsive, and always goes above and beyond to ensure everything runs smoothly. She communicates clearly, handles issues promptly, and gives great confidence that properties and tenants are being managed properly.
Over the years, her reliability and attention to detail have made the whole letting process stress-free. I would not hesitate to recommend Jenny and the team at Hilton King & Locke to any landlord looking for a trustworthy and experienced letting agent.
Paul · 3 June 2026
Agent replied · 2 July 2026
Thank you so much for your wonderful review and for your continued trust in HKL over the last 12 years. We are truly grateful for your loyalty and delighted to hear that Jenny has consistently provided such a positive experience throughout that time.
Her professionalism, knowledge, responsiveness and dedication to delivering excellent service are qualities we are incredibly proud of, and it is especially rewarding to hear that her support has helped make the lettings process feel smooth and stress free over so many years. Knowing that you feel confident your properties and tenants are being looked after properly means a great deal to us.
Thank you again for your kind recommendation and for choosing HKL to support you over the years. We wish you all the very best for the future.
★★★★★ 5/5
GoogleJenny Hall is an exceptional estate and rental agent who consistently goes above and beyond for her clients. Her knowledge of the rental market is outstanding, and her professionalism, honesty, and attention to detail make the entire process smooth and stress-free.
Jenny is incredibly responsive, approachable, and always willing to provide clear guidance and expert advice. Her understanding of market trends, tenant requirements, and property values is second to none, giving clients complete confidence in her recommendations.
What truly sets Jenny apart is her dedication and commitment to achieving the best possible outcome while maintaining a friendly and professional approach throughout. She is without doubt one of the best and most knowledgeable agents in the rental market, and I would highly recommend her to anyone looking for a first-class service.
DP · 3 June 2026
Agent replied · 2 July 2026
Thank you so much for your incredibly kind and thoughtful review. We are delighted to hear that Jenny has provided such an outstanding experience and that her knowledge, professionalism and support have made such a positive difference.
Delivering expert advice, clear communication and making the lettings process as smooth and stress free as possible are all things we pride ourselves on, so it is fantastic to hear that Jenny’s approach and dedication have given you confidence throughout. Your comments about her market knowledge, responsiveness and commitment to achieving the best possible outcomes are especially appreciated and will mean a great deal to her.
Thank you again for your recommendation and for placing your trust in HKL. We truly appreciate your support and wish you all the very best for the future.
★★★★★ 5/5
GoogleAs a new tenant, I had a great experience with Hilton King & Locke.
Jenny Hall was really nice, professional, and supportive throughout the whole process. She communicated clearly, kept everything moving smoothly, and made sure I understood each step. The process was handled very efficiently and was on point from start to finish.
Anna Brooks, who showed us the listing, was also very kind and helpful. She was welcoming during the viewing and made the experience very pleasant.
I truly appreciate the support from both Jenny and Anna. They made the letting process simple, stress-free, and well organised. I would definitely recommend Hilton King & Locke to anyone looking for a professional and friendly lettings team.
Resil · 3 June 2026
Agent replied · 2 July 2026
Thank you so much for your wonderful review and for choosing HKL for your new home. We are delighted to hear that you had such a positive experience throughout the lettings process and that Jenny and Anna helped make everything feel simple, smooth and stress free.
It is especially lovely to hear your kind words about Jenny’s communication, professionalism and support throughout the process, as well as Anna’s welcoming and helpful approach during the viewing. Providing clear guidance and creating a positive experience from first viewing through to move in is exactly what we aim for.
Thank you again for your recommendation and for your kind feedback. We wish you every happiness and many wonderful memories in your new home.
★★★★★ 5/5
GoogleHilton King & Locke are great agents! Becky was absolutely fantastic throughout the whole process. She is efficient, personable, and clearly loves what she does. Her communication was excellent, and she made what can often be a stressful experience feel smooth and enjoyable from start to finish. Nothing was ever too much trouble, and her friendly, professional approach made the whole experience a real pleasure. I wouldn’t hesitate to recommend Becky and the estate agency to anyone.
Joanna · 3 June 2026
Agent replied · 2 July 2026
Thank you so much for your wonderful review and for your kind recommendation. We are delighted to hear that you had such a positive experience with HKL and that Becky provided such fantastic support throughout the process.
Her efficiency, communication and friendly, professional approach are qualities we are incredibly proud of, and it is fantastic to hear that she helped make what can often be a stressful experience feel smooth and enjoyable from start to finish. Your comments about her enthusiasm and dedication will mean a great deal to Becky and the wider team.
Thank you again for choosing HKL and for placing your trust in us, we wish you all the very best for the future.
★★★★★ 5/5
GoogleI have rented my flat for many years now,and for nearly all of that time I have had the good fortune to have had Jenny Hall as my letting agent.
Jenny has never let me down in all the years that I’ve known her.
Her attitude is always super professional and nothing is ever too much trouble.
I would be very happy to recommend Jenny and Hilton,King,& Locke,to anyone who is considering renting their property.
Brian · 3 June 2026
Agent replied · 2 July 2026
Thank you so much for your wonderful review and for your continued trust in HKL over so many years. We are delighted to hear that Jenny has provided such consistent support throughout your experience as a landlord.
Her professionalism, reliability and willingness to go the extra mile for clients are qualities we are incredibly proud of, and it is especially lovely to hear that she has never let you down and has made managing your property feel straightforward and supported throughout.
Thank you again for your kind recommendation and for choosing HKL to manage your property over the years. We wish you all the very best for the future.
★★★★★ 5/5
GoogleBecky was a pleasure to work with from start to finish. She has a natural ability to build rapport, and her honesty, transparency and communication throughout the process made us feel completely at ease. She built our trust from day one and this gave us the confidence to move forward with our purchase. We’re so grateful for all her support and wouldn’t hesitate to recommend her to anyone.
Ram · 7 July 2026
Agent replied · 8 July 2026
Thank you so much for your wonderful review. It is fantastic to hear that Becky made such a positive impression throughout your purchase. Building trust through honest advice, clear communication and transparency is something we pride ourselves on, so it is great to know Becky helped you feel confident every step of the way. We really appreciate your recommendation and wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe could not recommend DKH Watford enough! In particular, Samantha and Rebecca for the house viewings, and Samantha finding us the perfect house for our family, and Rebecca for selling our property. As a team you both did the upmost best for us and were very flexible with our needs!
Sam Dey was so helpful to settle particular matters and was always there at the end of the phone. We appreciate what you did for us!
Lastly, Hannah - what an asset to the team. Personally I could not have gone through the final progression of the sale and purchase without her. Hannah was not only chasing enquiries and pushing solicitors, but she was my personal soundboard and I’m so grateful to have had someone so personable to talk to and go through things with. I really felt like Hannah made a massive difference to the entire process. You really need someone like Hannah when going through such a huge life choice!
We had been on the market for a year with 2 previous agents and we are so glad we settled with DKH.
We are so happy in our new home, and pinch ourselves every day!
Thank you DKH Watford, it’s been a pleasure! From Ronak and Sheena.
R& · 24 November 2025
Agent replied · 24 August 2026
Thank you Ronak and Sheena, for taking the time to share such a wonderful review.
We are delighted to hear how well Samantha, Rebecca, and Hannah supported you throughout your move. I’m pleased I could assist along the way, and it was a genuine pleasure for all of us to assist with your sale and purchase.
Thank you again for choosing DKH, wishing you many happy years ahead.
Sam Dey
Co-Founder
★★★★★ 5/5
GoogleWhat can we say…… From beginning to end DKH provided an outstanding service.
From the initial meeting with Sam, he gave us the confidence to try and sell our house, after two attempts with different estate agents. His expertise and professional dialogue helped to build our trust in the company and before we knew it the house was on the market.
Both Samantha and Rebecca were in charge of our viewings. Both of which were very professional and were attentive to potential buyers and ourselves. They communicated and worked viewings around us, giving viewers adequate time to view our home and ask any questions. The viewings never seemed to be rushed. Within a couple of weeks our home was sold.
This is where Hannah took over and oversaw the transactions, keeping abreast of surveys and solicitor searches. She ensured that the house exchange and completion went through with minimal complications. If it was not for Hannah tirelessly chasing solicitors, we would still not have exchanged and her determination and commitment to the whole process has been flawless and has not gone unnoticed. Hannah truly is a miracle worker.
To conclude we would highly recommend DKH as an estate agent to use. They are an incredible team.
Hilary · 24 October 2025
Agent replied · 24 August 2026
Thank you so much Hilary! Your comments have been shared will all of the team.
★★★★★ 5/5
GoogleDavid recently helped us sell our house. From the first time we spoke to him we knew he cared about us as the customer and had that personal touch we were looking for. We had quite a long sales process and David was on the phone to all parties helping to move things along where he could. We would fully recommend David.
Richard · 18 February 2026
Agent replied · 18 July 2026
Hi Richard,
Thank ewe so much for your lovely review.
It was a pleasure to be able to help you with your plans and lovely to know that … More
★★★★★ 5/5
GoogleJenny Hall has been great throughout managing my flat and always quick to help whenever needed. Any time we have had issues or needed solutions, Jenny has always been on call and there to sort things quickly and professionally. Really reliable, easy to deal with and highly recommended.
Jamie · 21 May 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for your kind words about Jenny. We are delighted to hear that she has provided such reliable and professional support in managing your flat and that she has always been on hand to help whenever needed.
Delivering responsive service, finding solutions quickly and giving our clients confidence and peace of mind are all things we pride ourselves on, so it is fantastic to hear this reflected in your experience. Your recommendation and feedback will mean a great deal to Jenny and the wider team.
Thank you again for choosing HKL and we wish you all the very best for the future.
★★★★★ 5/5
GoogleJenny was an amazing support throughout the whole renting process. She provided options that matched my requirements with efficiency. She has assisted me with all the information I needed and always helped with any issues faced. Absolutely lovely and kind to work with. Very professional and friendly.
Irini · 20 May 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for your kind words about Jenny. We are delighted to hear that she provided such great support throughout your renting journey and helped find options that matched your requirements so efficiently.
Providing clear communication, helpful guidance and making the process as smooth and stress free as possible is exactly what we aim for, so it is fantastic to hear that Jenny’s professionalism, friendliness and support made such a positive difference to your experience.
Thank you again for choosing HKL and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleAmazing customer service , Jenny Hall is a superstar , she made whole experience of moving so smooth and hassle free. Everything about them and especially Jenny is top class. I would always use their services and be a loyal customer .
Macnells · 19 June 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for your kind words. We are delighted to hear that Jenny helped make your move such a smooth and hassle free experience. Her dedication, professionalism and commitment to delivering exceptional customer service are qualities we are incredibly proud of, and it is fantastic to hear this made such a positive difference for you.
Your comments about your experience and continued loyalty mean a great deal to us. Thank you again for choosing HKL and for your support, we wish you all the very best for the future.
★★★★★ 5/5
GoogleI would just like to say a BIG thank you to Jenny Hall for all her hard work and help with the running of my rental properties. Jenny always goes above and beyond with her work and is extremely helpful and knowledgeable. I know she’s only a friendly phone call away if ever I have a problem with a property that needs sorting.
I highly recommend Jenny for the management of properties.
Helen · 9 October 2025
Agent replied · 24 August 2025
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
★★★★★ 5/5
GoogleHola!
As first-time buyers, the whole process of looking for a home can feel quite overwhelming, but our experience with Darren Beckett has been genuinely excellent so far. Darren personally has been a great sales estate agent, professional, approachable, and very easy to talk to. From the beginning, he made us feel comfortable and at ease, which really helped take the pressure off such an important step.
What stood out the most was how quickly everything moved. Whenever we viewed a property and asked if there were any other similar homes available, Darren would often arrange another viewing within a day. That level of responsiveness made a huge difference for us and showed how committed he is to helping us find the right place.
We also really appreciate the fact that they are a private, local estate agency. The service feels much more personal, and we never feel like just another number. The whole experience so far has been smooth, efficient, and very pleasant.
We haven’t actually bought a house yet as we’ve only just started our search, but the experience so far has been very positive. We’re definitely looking forward to Darren showing us more properties in the coming weeks, and if the process continues like this, we wouldn’t hesitate to work with Darren Beckett again in the future or recommend them to others.
Gracias
Maria
Maria · 1 May 2026
★★★★★ 5/5
GoogleWe had an excellent experience with Sophie-Olivia Allum. From our first viewing to moving in, she was incredibly pleasant, polite, and very welcoming, which made what can often be a stressful process feel smooth and reassuring.
She was consistently professional, approachable, and genuinely helpful. Her positive attitude, warmth, and smiley nature really stood out and made a big difference to our overall experience.
What we appreciated most was her responsiveness and willingness to go the extra mile to ensure everything was handled efficiently and with care.
It is clear she takes pride in delivering great service and we would highly recommend Sophie-Olivia Allum as a reliable and supportive estate agent. Thank you again for making our move such a positive experience!
Dunni & Olanrewaju
Dunni · 24 April 2026
★★★★★ 5/5
GoogleWe have been with Hilton, King & Locke managed by Jenny for the last few years. We have been very happy with the service and help that we have received from the company and especially Jenny and Wendy as they are very understanding, friendly and supportive.
Emma-Rose · 8 May 2026
Agent replied · 2 July 2026
Thank you so much for your wonderful review and for your continued trust in HKL over the last few years. We are delighted to hear that you have been so happy with the service and support you have received.
It is especially lovely to hear your kind words about Jenny and Wendy. Their understanding, friendly approach and commitment to supporting our clients are qualities we are incredibly proud of, and it is fantastic to hear that this has made such a positive difference to your experience.
Thank you again for choosing HKL and for your continued support, we wish you all the very best for the future.
★★★★★ 1/5
GoogleWhile Darren was very personable in person, he was rude in messages once an offer was made. I appreciate that my property offer was low and not accepted but the response felt very condescending and rude. As a young woman, I felt this was aimed more at my age and gender though of course with limited interaction, I cannot confirm this as fact. He didn't introduce himself at the viewing and appeared to dismiss me initially until it was made clear I was the buyer. As he owns his company, I was left with no resource to complain as to his behaviour except to leave a public review, which is not my preference but felt necessary. I would provide screenshots of the conversation except I do not wish to expose what could be sensitive price information of his previous sales. Frankly, the whole thing is just weird, confrontational, and uncomfortable.
Edit:
Just for clarification sake, Darren, the comparable houses we discussed were on the same street. The comparable you presented was a year and half old, while the ones I were discussing were from this year and were themselves larger properties and 20% less than the current asking price.
I warned you we might be late by 5 minutes and we were in fact 5 minutes early. You also approached our vehicle while we were still in it without introducing yourself. Regardless, your tone was unprofessional and rude in messages, which is not disproved by your response. I am sorry we have had a poor experience with each other but I do wish you and your clients well going forward.
Bethany · 1 July 2025
Agent replied · 1 July 2026
Hi Bethany, thanks for your review. I prefer to stick with the facts and not make assumptions.
Texting me to offer my client an extremely lowest offer which was just 68% of the asking price was both offensive and rude to my client. Their words not mine. Apologies if you didn’t think I introduced myself. You sent me a text to say that you would be late and I waited for you outside beside the large for sale sign with my face and name on it.
You presented me with comparables for streets that have different pricing and I’m sorry if you felt I was being condescending by giving you direct comparables of homes we had actually sold in the same street.
Perhaps not offending the sellers by making insulting offers may have led you to a different outcome.
I gave you lots of time, advice and was polite (as always) at my viewings, with the owner being present and also being happy with our conduct.
We wish you all the best with your property search.
Darren
★★★★★ 5/5
GoogleWe had a great experience with Anna and Jenny as our property consultants. Both of them went above and beyond to help us secure an apartment to rent. They were professional, responsive, and supportive throughout the whole process, always keeping us updated and making everything much less stressful. Even after we moved in, they have continued to help us whenever anything comes up with the apartment, which really shows how dedicated and caring they are. Their excellent service and genuine support made the entire renting experience smooth and stress-free. Highly recommended!
Haroon · 16 June 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for your kind recommendation. We are delighted to hear that Anna and Jenny provided such a positive experience throughout your renting journey and helped make securing your apartment as smooth and stress free as possible.
Their professionalism, communication and dedication to supporting clients every step of the way are qualities we are incredibly proud of, and it is especially lovely to hear that their support has continued even after you moved in. Providing ongoing care and making sure our tenants feel supported is something we care deeply about, so your feedback means a great deal to the team.
Thank you again for choosing HKL and we wish you many happy years in your new home.
★★★★★ 5/5
GoogleThe lettings division is excellent for renters,
Jenny Hall is professional, responsive and efficient. (And, great sense of humour)
She has handled my letting in Farnham Common and I highly recommend
Richard · 19 June 2026
Agent replied · 26 June 2026
Thank you for your wonderful review and recommendation. We are delighted to hear that you have had such a positive experience with our lettings team and that Jenny provided such professional, responsive and efficient service throughout your tenancy. It is also lovely to hear that her sense of humour helped make the experience even more enjoyable. Delivering great service and supporting our clients every step of the way is exactly what we aim for. Thank you again for choosing HKL and we wish you all the very best for the future.
★★★★★ 5/5
GoogleIf you're looking for an agent in this area, look no further! Becky and the team have been elite. They got the job done when other agents couldn't. Highly recommend them!
Sam · 18 June 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and recommendation. We are delighted to hear that Becky and the team provided such a positive experience and were able to achieve a successful result for you. Delivering proactive, professional service and finding solutions where others have not is exactly what we aim for, so your kind words mean a great deal. Thank you again for choosing HKL and for placing your trust in us, we wish you all the very best for the future.
★★★★★ 5/5
GoogleBoth my Mother and I have worked with Hilton, King and Locke for many years now with lettings and sales and our main point of contact has always been Jenny Hall. She has always been great to me and my family - very personable, excellent knowledge and very transparent. A great ambassador for the firm and always helps me to feel that we are in good hands and fully trust Jenny's work. Thank you for all that you do 🙏
Kan · 8 June 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for your continued trust in HKL over the years. We are delighted to hear that both you and your Mother have had such positive experiences with our lettings and sales teams and that Jenny has consistently provided such excellent support throughout.
Her personable approach, knowledge and transparency are qualities we are incredibly proud of, and it is especially lovely to hear that she has helped you feel confident, supported and in safe hands over the years. Your kind words will mean a great deal to Jenny and the wider team.
Thank you again for your continued support and loyalty to HKL, we wish you and your family all the very best for the future.
★★★★★ 5/5
GoogleRebecca and Hannah were amazing, so helpful and professional. They were friendly and accommodating and always available to support us. They listened to our needs and helped us find our home in record time, they were also so helpful during the whole process and helped resolve all our questions. Would 100% recommend DKH.
Rosie · 17 August 2026
★★★★★ 5/5
GoogleAs a rather inexperienced, accidental landlord I needed advice and expertise so I turned to Hilton, King &Locke and I am very glad I did.
Jenny, Anna and Wendy are an amazing team. I have 2 properties rented, fully managed with them and the service is brilliant. I took their advice before refurbishing both properties and let them find and vet tenants. They have saved me money and greatly reduced the stress involved, their wealth of experience and expertise gives me great peace of mind, especially given all the recent changes to the rental market.
I would have no hesitation in recommending them.
Simon · 1 June 2026
Agent replied · 26 June 2026
Thank you so much for your wonderful review and for placing your trust in HKL to support you as a landlord. We are delighted to hear that Jenny, Anna and Wendy have helped make the lettings process feel more manageable and given you confidence and peace of mind along the way.
Providing knowledgeable advice, reducing stress and helping our landlords make informed decisions are all things we pride ourselves on, so it is fantastic to hear that the team’s guidance and experience have made such a positive difference for you. It is especially lovely to hear that their support from refurbishment through to tenant selection and ongoing management has helped create such a positive experience.
Thank you again for your recommendation and for choosing HKL to manage your properties, we wish you all the very best for the future.
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