Trusted Agent profile · Farnborough

Romans Farnborough reviews

4.2

★★★★★ Great

1,618 reviews across 2 platforms

67 Victoria Road, Farnborough, GU14 7PL

Romans's office in Farnborough, at 67 Victoria Road, is rated 4.2 out of 5 across 1,618 reviews on two platforms, including 230 Google reviews rated 4.6.

Google logo

4.6 / 5

230

Reviews on Google

This office

Trustpilot logo

1,388

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnborough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service by Jessica

Excellent service by Jessica, would recommend Romans always.

Thomas · 2 June 2023

5/5

Trustpilot

Efficient estate agents know the local…

Efficient estate agents know the local markets

Raj · 10 June 2023

5/5

Trustpilot

I have found Kimberley Garcia Jones in…

I have found Kimberley Garcia Jones in Romans Head office to be very professional, courteous and efficient at all times in my dealings with her over the years.Michael Connellan

Michael · 11 October 2019

5/5

Trustpilot

Professional and helpful team

Rating only, no written review.

Wasim · 7 May 2026

Agent replied · 31 May 2026

Dear Wasim We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Trustpilot

worst experience ive ever had with any…

worst experience ive ever had with any property company. If you can avoid Romans do, wont use them ever again. also avoid the NDO option they'll shaft you.

Oli · 7 November 2019

5/5

Google

Romans sold a few properties for me. They were very helpful and professional all the way. The service was brilliant. I would give them 5 out of 5.

Alireza · 28 August 2019

5/5

Trustpilot

Very good experience with Scott from…

Very good experience with Scott from the Bristol office. He was very polite and super efficient. Highly recommend.

Kerry · 13 January 2022

1/5

Trustpilot

0 Stars!!!!

Alex · 10 April 2026

Agent replied · 16 June 2024

Dear Alex, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

1/5

Trustpilot

Badly organised and forceful, lost the trust in the brand

West Drayton office staffs are putting pressure on potential tenants, information is not shared amongst them resulting in putting us off altogether of Romans West Drayton.

C · 29 October 2019

5/5

Trustpilot

Great service

Fast efficient service RICS valuation done and provided within a couple of days. Staff couldn't have been more helpful. Would certainly recommend them and use them again.

Debra · 5 December 2018

5/5

Google

They are always professional and great at putting you first. Plus if you need help with anything they are full of advise!

Maria · 27 August 2020

5/5

Google

very helpful

Kumar · 16 March 2026

Agent replied · 16 April 2026

Dear Kumar Bharti We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

1/5

Trustpilot

AVOID if possible

Avoid dealing with such unprofessional people if possible!I have followed their complaint policy and got an automated email with complaint number AND THAT’S IT !!

Ahmed · 23 January 2019

5/5

Trustpilot

great estate agents who I have used to…

great estate agents who I have used to sell my property very trusted unlike berkshire estate agents limited who have stolen from me.

Bison · 21 November 2018

1/5

Google

Rating only, no written review.

Ajaykumar · 16 January 2026

Agent replied · 16 April 2026

Dear Ajaykumar Manayath Kumaran, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Trustpilot

Great service - Reading

Great service , Sam my sales agent was extremely helpful with my first home purchase.Prompt team and brilliant service

Ruby787 · 26 January 2019

4/5

Google

Rating only, no written review.

Paige · 11 December 2025

Agent replied · 25 December 2025

Dear Paige Ching, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnborough. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Trustpilot

Avoid Romans Bracknell if you value customer service.

Bracknell letting agents are the worst, if you can avoid I would definitely recommend you do.Dissatisfied landlord.

MaryJ · 7 October 2019

5/5

Google

Rating only, no written review.

Ben · 25 November 2025

Agent replied · 25 December 2025

Dear Ben Elliott, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Farnborough. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Trustpilot

Rip off merchants

If you are a tenant these sharks will never miss any opportunity to fleece you.

Asmith · 16 November 2018

1/5

Google

Rating only, no written review.

Kim · 16 May 2025

Agent replied · 26 August 2024

Dear, Kim Inwood, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

4/5

Google

Rating only, no written review.

Arbiya · 12 August 2024

Agent replied · 26 August 2024

Dear, Arbiya Khanam! Thanks for the great review! All the best, Customer Care Team

5/5

Trustpilot

Fantastic and proffessional service

Rating only, no written review.

Damian · 28 June 2024

Agent replied · 24 August 2024

Dear DamianCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

3/5

Google

Rating only, no written review.

Harry · 29 March 2024

Agent replied · 26 August 2024

Hi Harry Smith, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not entirely satisfied with your visit.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Romans's Google reviews

Questions about Romans Farnborough

How many reviews does Romans Farnborough have?

Romans's Farnborough office has 1,618 reviews across two platforms: 230 on Google, 1,388 on Trustpilot (across the whole business).

What is Romans Farnborough's rating?

Romans Farnborough is rated 4.2 out of 5 across all 1,618 reviews, and 4.6 out of 5 on Google from 230 reviews.

Where is Romans's Farnborough office?

Romans Farnborough, 67 Victoria Road, Farnborough, GU14 7PL.

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