Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot5 star from start to finish
5 star from start to finish. I have dealt with many property agencies and I couldn’t rate PROSPECT high enough. Beth and Paul have been more than brilliant in the whole property purchase journey. Right from the viewings, intense negotiations to the final exchange and completion. Very honest and transparent throughout. Thanks ever so much for your handwork and patience. HIGHLY RECOMMEND.
Gaurav · 12 May 2021
★★★★★ 5/5
TrustpilotAll the Prospect team is great!
All the Prospect team is great!Thank you Agnesse for all of your support!Thanks Jordan and Liam!
Iulian · 20 November 2020
★★★★★ 5/5
TrustpilotPrompt fixing of inner oven glass
I am pleased to write that the services provided by prospect (Saffron) deliver are excellent. They respond promptly to emails and help to solve problems raised in due course. I complained about the break of the inner glass and it was given the necessary attention and fixed. Also, I was duly carried along in every step engaged in fixing the lid.
Hamid · 7 July 2021
★★★★★ 1/5
TrustpilotThankfully I was able to find out how…
Thankfully I was able to find out how unprofessional Prospect is before I agreed to rent with them. A smart-deposit Scheme they was advertising on the website 'smart-deposit' doesn't even exist. This is obviously used to draw people in and make contact with them. Someone from the Reading office phoned me called Matt and he didn't seem to care they was false advertising.
Lee · 29 January 2021
★★★★★ 5/5
TrustpilotOnly a single word i can say:Wonderful…
Only a single word i can say:Wonderful Teamwork Thanks Anna for all the help you give
Alin · 24 October 2020
★★★★★ 5/5
Trustpilotunfortunately I didn’t end up…
unfortunately I didn’t end up purchasing a property as my chain fell through however I would like to give special credit to Beth as although my chain did collapse she did everything she could to try and keep it together, she was always there to answer questions and if I would look to buy again I will call her back up
Ellis · 30 June 2021
★★★★★ 5/5
TrustpilotViewing in Warfield
Sales consultant was attentive, cheerful, positive, engaging and helpful. She stood out from the crowd!
Robert · 4 April 2023
Agent replied · 29 October 2023
Thank you for your 5* review, Robert.
★★★★★ 5/5
TrustpilotPeople making a difference - Lily Sines
Just to echo the well-deserved positive comments regarding Lily Sines @ Prospect. Lily manages a number of my properties, she is always Positive, Responsive and easy to work with. Lily and Harry are the key reasons why Prospect retains my business; I value their hard work and support. - Many Thanks
Nigel · 15 November 2022
★★★★★ 5/5
TrustpilotFriendly, Approachable and Professiona
As a tenant, I've found my property manager, Aran, to be extremely friendly, approachable and professional. She's helped us with a number of issues throughout our tenancy and has always been a pleasure to deal with.
Alexandra · 19 March 2019
Agent replied · 29 October 2023
Thank you for your 5 star review for Aran!
★★★★★ 5/5
TrustpilotSpeedy response and resolution
Speedy response and resolution - Thanks Agnese.
Jason · 11 May 2022
★★★★★ 5/5
TrustpilotRecommend!
Staff was nice. Aiden was helpful in getting us right rental property. Definitely recommend.
Srivani · 24 February 2021
★★★★★ 5/5
TrustpilotElliot was super quick and responsive…
Elliot was super quick and responsive and got our booking done swift and easy, cheers mate!
Dan · 5 August 2020
★★★★★ 5/5
TrustpilotGreat service as a tenant
During an unnecessarily difficult moving out process (not the fault of Prospect,) the agents at Prospect were extremely supportive of me as an outgoing tenant and Sasha in particular was lightning fast on responding to queries, arranging cleaning and the return of the deposit. It was a difficult time and I'm glad they made things much easier for us!
Dan · 17 September 2021
★★★★★ 5/5
TrustpilotGreat Service
Purchased a property through them and all was done in 10 weeks.All staff was very friendly, good communication starting with Adam who showed the property and after I was informed all the time about the stage of my buying proces,special Aimee who kept the contact between solicitors and thanks her my purchase finished so quickly.I highly recommend them to anyone.
Csaba · 30 June 2021
★★★★★ 5/5
TrustpilotDani Smith has been so helpful and…
Dani Smith has been so helpful and professional through this process, making everything stress free!
S300 · 22 October 2020
★★★★★ 5/5
TrustpilotI use Prospect to manage a property…
I use Prospect to manage a property that I let and have been really pleased with the service I have received from them. I would like to mention the Property Manager Lily in particular she is always professional, polite , timely in her dealings with both myself and my tenants.
CustomerN · 14 November 2022
★★★★★ 5/5
TrustpilotThe Agent is grea Maria she is amazing…
The Agent is grea Maria she is amazing very clever
Paul · 26 October 2021
★★★★★ 5/5
TrustpilotQuick sale helped us secure our purchase
Paul and Beth secured a great sale on our house. They were happy to work at our pace from the outset (including a gap while we both got over covid) and when we were ready they stepped things up and found the ideal buyer very quickly. Overall excellent experience, would recommend.
Karen · 3 October 2022
★★★★★ 5/5
TrustpilotSasha
Sasha was prompt, polite and very efficient. Many thanks.
Trevor · 16 December 2021
★★★★★ 5/5
GoogleCouldn't ask for more from the Prospect team. From the house viewing to recommending solicitors/mortgage advisors.
I had issues with the solicitors at first and Jordan and Darren at prospect were extremely helpful and efficient in contacting them on my behalf to get the issues resolved. They went above and beyond.
Cameron · 26 September 2022
★★★★★ 5/5
TrustpilotI had purchased my new property through…
I had purchased my new property through Prospects, Bracknell. Things my end were dragging and causing time delays for the whole chain. Josh & his team jumped straight on this and were brilliant in terms of getting things sorted, moved along and all parties within the chain, updated. If I should move again, would definitely use Prospects
Claudia · 8 December 2021
★★★★★ 5/5
TrustpilotOne word - amazing!
We used Prospect to purchase our first house, and from start to finish they were amazing. I'd like to specifically call out Ellen Deverell (New Homes Manager in the Wokingham office) who we have to commend for her professionalism, friendliness, and all-round assistance throughout the whole process. We'll definitely recommend Prospect in the future, and will definitely look to use them again.
Carmen · 30 November 2020
★★★★★ 5/5
TrustpilotSoftware 1, Anna 2
At a time when finding a rental property is tough, I have had a relatively hassle-free experience thanks to a combination of excellent personal service from Anna Elema who was quick, efficient and bright, and some clever and easy-to-use software which took much of the labour out of a complex but necessary process. However, machines don't smile. Anna does.
Mr · 19 July 2021
★★★★★ 5/5
TrustpilotKurt was extremely helpful and also…
Kurt was extremely helpful and also extremely nice during the whole process.
Elodie · 7 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.