Trusted Agent profile · Farnborough

Prospect Estate Agency Farnborough reviews

4.7

★★★★★ Excellent

1,908 reviews across 2 platforms

27 Victoria Road, Farnborough, GU14 7NT

Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,908 reviews on two platforms, including 285 Google reviews rated 4.6.

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4.6 / 5

285

Reviews on Google

This office

Trustpilot logo

1,623

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Farnborough office, from every platform, shown as written. First names only.

1/5

Trustpilot

Really bad

Really bad, the house wasn't ready on the moving day (stated by contract) leaving me and my family looking for an hotel, that we had to paid our-self. When we finally moved in the house we find out that there is not not tumble dryer, despite the confirmation from their agent on the viewing day and despite the inventory report... DONT rent or buy through this agency.

Danny · 30 June 2020

1/5

Trustpilot

Prospect are terrible

Prospect are terrible. They are a bunch of crooks who charged fees for things that were not justified We rented a property via ‘Prospect’ years ago - they tried charging us for a mole problem the rental property had.We were warned by a local cleaner when we moved in that prospect we’re bad … we should have listened!

Robert · 16 April 2022

5/5

Trustpilot

Although I ended up buying through…

Although I ended up buying through another agent, I had a few dealings with Beth in the Warfield branch who I found extremely efficient - she was always sending me over properties that fit my criteria! She also was the only agent that actually helped me in regards to my mortgage and introduced me to Nish who sorted me one quickly. Thanks again!

Antrena · 22 June 2021

5/5

Trustpilot

Great service from Beth & the team

Thanks to the team at Prospect for a great service throughout, from pre-sale to exchange. Beth did a great job clearing some of the hurdles during the conveyancing process and kept everyone in the loop throughout. If you're looking to sell your house in Warfield, Prospect are the ones to work with.

Gareth · 21 December 2022

5/5

Trustpilot

Sale of property in Yateley - brilliant!

We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!

Peter · 8 January 2021

5/5

Google

The whole team, Simon, Matt and Sohana: were very professional and helpful. Kept me inform on every step from day one. It only took them a couple of weeks to find me a tenant. I will be happy to recommend Prospect (Farnborough) to anyone looking for an agent to let their property. Well done guys and thank you.PositiveResponsiveness, Quality, Professionalism, Value

Nacer · 25 October 2021

5/5

Trustpilot

For Hasslefree Stay

Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !

Sheetal · 3 February 2022

5/5

Trustpilot

After 6 months of failure when selling…

After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!

Brunna · 24 March 2022

5/5

Trustpilot

Beckie Baxter has been very helpful and…

Beckie Baxter has been very helpful and responsive for any queries regarding our tenancy. Would recommend!

Roy · 2 March 2021

5/5

Trustpilot

I have been Dealing with Prospect for…

I have been Dealing with Prospect for almost 4 years now and it has been nothing but a great experience. Initially Georgia and Currently Gemma since about 2 years now have been very reactive and helpful to all our issues which we have raised so far. Gemma always hears our problem patiently and tries to resolve for us.

Nitin · 22 March 2022

5/5

Trustpilot

Very helpful

Sasha Byrne takes good care of my property, she is helpful when answering all kinds of queries, she also proposes solutions when tenants have requests that might be a little bit of unwanted requests.Prospect also offers a good reference evaluation to avoid problematic tenants and a comprehensive rent protection that provides peace of mind.

Rafael · 19 September 2022

4/5

Trustpilot

Sasha was very helpful and replied to…

Sasha was very helpful and replied to us promptly when we needed information.

Mr · 30 September 2021

5/5

Trustpilot

Professional and efficient service

As a landlord, I have used Prospect for a number of years and have always found them helpful and efficient. Recently, I have had to rely on Prospect even more as my tenants wanted to terminate their lease early. Tristan Lee, Anna Elema and Carla Munro have helped me through this process. They have been professional throughout and dealt with any issues efficiently. Thank you.

Caroline · 26 November 2020

5/5

Trustpilot

So impressed with Elliott Garrington

I am very satisfied with the job Elliott Garrington did on finding a tenant for my flat in central Reading, exactly on brief. Perfect. I found Elliott very easy to work with, demonstrating a good understanding of what I was looking for and gave regular and useful feedback. His communication skills are good, concise and informative. Not pushy and would happily work with Elliott again.Una McCullough

Una · 11 August 2020

5/5

Trustpilot

Many thanks for Charlotte Morgan…

Many thanks for Charlotte Morgan excellent help all the way through.

Eda · 26 March 2025

5/5

Trustpilot

Chloe Reilly at the Farnborough branch…

Chloe Reilly at the Farnborough branch manages my rental property for me. I have encountered quite a few problems with my property over a long period of time and particularly in the last six months. Chloe has provided an excellent service in her role as an intermediary between myself and the tenant - which must be a challenging position to be in at times!

Customer · 2 February 2021

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Sasha was very knowledgeable and efficient. Would definitely recommend.

Nicola · 22 April 2021

5/5

Trustpilot

Thanks for all of the help from Beckie…

Thanks for all of the help from Beckie Baxter who has been kind and supportive throughout. End of tenancy is always a bit of a stressful time and she has been great at communicating and ensuring it was a smooth process especially when she was having to deal with 3 seperate tenants in one property it can't have been an easy task. Thanks once again!

Robyn · 20 October 2020

5/5

Trustpilot

Anna is lovely and she’s been so…

Anna is lovely and she’s been so helpful and swift with our loving process recently

Miss · 7 April 2021

5/5

Trustpilot

a Cut above

This team stood head and shoulders above the rest. They were genuinely committed to satisfying our particular renting requirements - and given that we immigrated from South Africa, those needs were quite unique in the UK market. Harrison and Katie in particular were very helpful and the process was completed in a difficult time quite seamlessly. Highly recommended from my perspective.

Kristoff · 13 August 2021

5/5

Trustpilot

Thanks to Elliott and his team for…

Thanks to Elliott and his team for finding me a tenant within a week of marketing!

Imran · 21 December 2020

5/5

Trustpilot

Kenny,

Kenny,He was very helpful and explained the property details very well... And very co-opearive and kindful.

Soman · 24 March 2023

Agent replied · 29 October 2023

Thank you for your 5* review, Soman.

5/5

Trustpilot

Good Service

Beth helped ensure the process went smoothly and helped us meet our turnaround time for moving out of our current rental property.

James · 12 October 2024

5/5

Trustpilot

I recently worked with Prospect on a…

I recently worked with Prospect on a recent purchase and found them to be very useful in helping the sale progress. The agents were very proactive in chasing both sets of solicitors and very helpful in the flow of communications between seller side and buyer's. Will certainly look to work with them again in the near future.

Sen · 19 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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