Prospect Estate Agency Farnborough reviews

★★★★★ 1/5

Trustpilot

Very poor service

I had planned to buy a flat from this agents , from the very beginning this purchase was difficult. Firstly we had the 4 week delay in getting the id verification through and had to pay £82 (none of the other agents charge that !) From then on it seemed I was chasing the office all the time with nobody coming back to me. The amount of phone calls I made and emails , to the manager Jordon and natasha , most of which went unanswered, which I found highly unprofessional and unworkable.Prospect gave such a poor service in my opinion leaving me with no option other than to pull out of the purchase.I would not recommend these to anyone thinking of buying , renting or leasing , find your self a reliable agent .

Martyn · 15 October 2023

★★★★★ 5/5

Trustpilot

My family and I got a great, spacious apartment.

My family and I got a great, spacious apartment in Reading through Stefano of Prospect. He had us in mind to call us whenever a property was available during our search. That was very helpful. Always watching out for our requirements.

Ola · 18 January 2023

★★★★★ 5/5

Google

Great service and communication from the team.. especially Matthew. First experience as a landlord, he and the letting team has helped me in the process and made it easy. I Would like to recommend Prospect Farnborough for anyone looking to rent out their place!

Amrit · 26 September 2022

★★★★★ 5/5

Trustpilot

Brilliant management service from…

Brilliant management service from Prospect estate agent

David · 12 May 2026

★★★★★ 5/5

Trustpilot

Prospect 5 stars

Kenny has been great. Would recommend

Catherine · 17 April 2023

★★★★★ 5/5

Trustpilot

PROSPECT WOKINGHAM - LARA KALINKA

Lara was responsible for progressing our sale. Well..... what can we say...... AMAZING! Lara worked SO hard dealing with our sale which wasn't straight forward. Her commitment and hard work seeing this through to the end was second to none. Her determination and hard work was invaluable in getting to exchange. Many thanks Lara :-)

Nicola · 17 November 2020

★★★★★ 5/5

Trustpilot

Hi all

Hi all! I been in this property for 4 years! I had great time there! Only moving cause need bigger house as family is growing! Kodie Brooks has been a great property manager, always willing to help, very reasonable and professional! Sure I will miss my time there!

Cris · 10 March 2022

★★★★★ 5/5

Google

I had a great experience with Prospect, my sale took a very long time due to many unforeseen circumstance and prospect were to hand the entire time and always at the end of the phone or easily reachable via email. Tilly and Darren really helped make everything smooth. Thanks!

Alex · 2 September 2023

★★★★★ 5/5

Trustpilot

Having sold before lockdown and having…

Having sold before lockdown and having agreeded to complete by the end of August and now completing in October, it has been a long winded and stressful time.Having said that, Michael Sharp has been exceptional in keeping everyone on track and being of great support. I cant thank him enough for holding it all together.

Ruth · 19 October 2020

★★★★★ 5/5

Trustpilot

viewing at Smalley Close

Our viewing with Charlotte was very welcoming, she was able to answer any questions we had and conducted her self in a very professional manner.

Jodie · 2 March 2024

★★★★★ 5/5

Trustpilot

Beth and Betsy were so helpful and…

Beth and Betsy were so helpful and communicative throughout the purchase, they really made a stressful experience feel like a breeze! Both very knowledgeable in what they do which always makes you feel more at ease with everything too!

Charlotte · 28 February 2023

★★★★★ 5/5

Google

I am truly thankful for your remarkable honesty and professionalism, inspiring the team to do their best. Thank you for all that you are. The team members are Les, Chris, Jordan, and Claudia.

Bijaya · 26 July 2024

★★★★★ 5/5

Trustpilot

Ryan at Prospect Maidenhead has been a…

Ryan at Prospect Maidenhead has been a godsend. He was very proactive in the sale of our property and he has kept on top of the selling process and communicated with us regularly and with clarity. We are very pleased with the service we have received from him.

Orchard · 28 January 2022

★★★★★ 5/5

Trustpilot

Fantastic service and professionalism

I can't speak highly enough of Ross at Prospect. Always professional, cheerful and proactive during what proved to be a drawn-out process, Ross was the person who helped my purchase along more than anyone else involved (including my own estate agents). I will definitely be using Prospect in future if I move again.

Leah · 17 February 2021

★★★★★ 1/5

Google

I should not give that one star itself but no option for zero star and have got that much frustration with Prospect and their home. They haven't done any checks before handing over the home to me and it's been a week since I am struggling to get my issues sorted. Worst service by prospect and no one is responding promptly. I don't want to name people here and please check with other agencies for good home if you are looking for your family.

Sivakumar · 2 September 2023

★★★★★ 1/5

Google

I should not give that one star itself but no option for zero star and have got that much frustration with Prospect and their home. They haven't done any checks before handing over the home to me and it's been a week since I am struggling to get my issues sorted. Worst service by prospect and no one is responding promptly. I don't want to name people here and please check with other agencies for good home if you are looking for your family.

Sivakumar · 2 September 2023

★★★★★ 5/5

Trustpilot

Thanks to Beth for all her advice on my…

Thanks to Beth for all her advice on my recent viewings. Sorry we didn’t proceed with a property but we are extremely grateful for all of your help.

ANON · 7 December 2023

★★★★★ 5/5

Trustpilot

House Rental for 4 years

We rented a house through prospect for 4 years, we would definitely recommend them to friends and family. A big thank you to Julie Jacobs who has been so helpful and always on hand to answer any queries we had. Julie made our experience with prospect such a positive one.

Sophie · 6 September 2021

★★★★★ 5/5

Google

Great service from all the team at Farnborough office especially Cameron Cawte. Since the start, Cameron has been very helpful despite Covid and all the restrictions that has brought with it. Fantastic service so far, hopefully very soon we will be with our new home. Thank you ! Eyad & Aygun.

Eyad · 23 June 2021

★★★★★ 5/5

Google

Les was very helpful and thorough. A great agency!

Courtney · 18 November 2024

★★★★★ 5/5

Trustpilot

Great Experience

We had a great experience with Prospect. Beth was super helpful and managed to agree a grace period which ensured we got our dream home. Paul made sure all the chain problems were resolved as quickly as possible and was always contactable. Highly recommend.

Consumer · 11 July 2022

★★★★★ 5/5

Trustpilot

Thank you

I would just like to say Thank you to Beth & Paul at Prospect Warfield with there assisatnce and support in dealing with a very difficult chain. I would highly recommend using them to anyone selling or buying a property the honesty and communication was excellent.

Colin · 1 April 2022

★★★★★ 1/5

Trustpilot

A big disappointment

I’m currently renting and highly disappointed and disgusted with the services I’m receiving. It’s been a month I rented and I haven’t been sitting in my living room. The first sofa delivered was bug infested and the second was nothing to accept considering the amount of money I’m paying. Took two weeks plus to deliver bed, mattress, and wardrobe. I’m tired of calling and no positive response from the agency. I regret renting this flat 😡

Joseph · 25 November 2023

★★★★★ 4/5

Trustpilot

I am pleased with the property manager

I am pleased with the prompt service which is provided by new property manager Angela. She was helpful with the important information that I requested for new tenants.I also would like to thank Sasha who was very helpful in helping with our property rental during her time.

R · 28 January 2022