Trusted Agent profile · Farnborough
★★★★★
1,914 reviews across 2 platforms
27 Victoria Road, Farnborough, GU14 7NT
Prospect Estate Agency's office in Farnborough, at 27 Victoria Road, is rated 4.7 out of 5 across 1,914 reviews on two platforms, including 290 Google reviews rated 4.6.
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
5/5
TrustpilotProspect Reading
Prospect Reading were fantastic when selling our home this week. Michael and Toby in particular were stars. We achieved a sale within a few days of going to market and above the asking price. The communication has been first class and I would highly recommend them to anyone in the area.
5/5
TrustpilotPositive experience and service
Prospect is a proactive lettings Agency with good lettings team. My interaction has been positive in terms of tenants find, setting up contract and maintainence with Harry and Charlie. Lily Sines is the property manager who is very responsive and looks after the property well.
5/5
GoogleGreat service from all the team at Farnborough office especially Cameron Cawte. Since the start, Cameron has been very helpful despite Covid and all the restrictions that has brought with it. Fantastic service so far, hopefully very soon we will be with our new home. Thank you ! Eyad & Aygun.PositiveResponsiveness, Quality, Professionalism
4/5
TrustpilotKatie was very upbeat and enthusiastic
Katie was very upbeat and enthusiastic, had a really nice down to earth chat with her about properties etc. great experience.
5/5
TrustpilotJust recently purchased our first house…
Just recently purchased our first house with only our first viewing with thanks to Abi Heppner. She has been great towards are property search and highly recommended 👍🏼
5/5
TrustpilotI would like to commend Georgia Pidgley…
I would like to commend Georgia Pidgley for the fantastic customer service that she delivered during my tenancy at one of your properties. Georgia was always attentive and timely in all of her responses protecting Prospect Letting agency interests and being a great representative of your company and a great advertisement for your company also. Thank you Georgia.
5/5
TrustpilotMy experience renting through Prospect Estate Agency…
My experience renting through PROSPECT was great! Checking out was even smooth and easy (although I was really nervous and asked questions, I was advised accordingly). Thanks to Kate Smith and the whole team for your excellence and professionalism. I highly recommend. 🙏🏾
5/5
Trustpilot5 years of..........
Having dealt with Prospect for the last 5 years I can confidently say Hazel has been amazing. She is efficient, accommodating, understanding and most helpful. She has an excellent client/agent manner and very good at her job. Cannot day I am the easiest tennant to work with and her patience is a great attribute.
5/5
TrustpilotAgnese Rees Marla is the property…
Agnese Rees Marla is the property manager who covers the Maidenhead office. She is extremely efficient, thorough and follows up on all queries. She calls as well as emails to pass on information and ensures she keeps you updated. Agnese was so helpful with my issues and helped me get a final resolution.
4/5
TrustpilotSasha has been really helpful and quick…
Sasha has been really helpful and quick to resolve any outstanding issues that i might have at the property i am renting
5/5
TrustpilotOutstanding!
I would give more stars if I could! The level of clear and efficient communication, support, friendliness, professionalism, I could go on. They have made a stressful process so easy. A huge thank you to Beth, who has been a complete star. Would highly recommend xx
5/5
TrustpilotMelissa is my contact for my rental…
Melissa is my contact for my rental flat in Wokingham. She has been driven to distraction with some of the problems we’ve faced on the new build but come through with the responses and explanations. Our tenant is very pleased with the communication and support she also gets so it’s win win.
5/5
TrustpilotThank you Sasha
Prospect estate managing my flat nearly one year now and I like to say a big thanks to Sasha who manage my property.In this time I had issues with service providers,plumber company what she resolved very well.She kept me informed all the time.I recommend her without doubt.
5/5
TrustpilotSpecial Thank You to Agnese Rees
Special thank you to Agnese Rees for taking control of my concerns after moving into my rental and finding many items needing attention. You have restored my confidence in Prospect Estate Agency and renting in general - A big THANK YOU for your speedy action and professional manner in dealing with my request.
5/5
TrustpilotHonest estate agent
Having brought, sold and now renting through prospect. Out of all other agency's I have worked with, I have found prospect to be the most honest, up front and helpful of the agencies. They have communicated all the way through and gone above and beyond in each of their services. Thank you
Thank you for your 5* review, Karlene.
5/5
TrustpilotWorth her weight in gold
I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.
5/5
GoogleRecently started Letting with Prospect and so far have been really satisfied with the service. The communication is prompt and clear and the online registraion process is easy and uncomplicated. Definatly would recommend
Thank you for the 5 star review. Enjoy your home!
5/5
TrustpilotGreat service from Kate Smith!
Kate Smith has recently taken over management of our account and ever since we've had brilliant service. Prior to Kate we have a number of longstanding issues which are now being dealt with promptly by Kate. Kate is professional, knowledgeable, empathetic and organised.
5/5
TrustpilotReally helpful staff - Abi was great
Really helpful staff, Abi was lovely and ever so helpful. Nothing was too much to ask! Great estate agents. Fully recommend :)
5/5
TrustpilotCannot fault them as a letting agency
As a landlord I find Prospect easy to deal with and they (especially Agnese Rees) are good at keeping me up to date. The annual summary is useful for working out your tax, although some of the monthly statements can be a little confusing where there are one off maintenance payments.
4/5
TrustpilotBeth from Prospect Warfield
We recently used Beth and the staff at the Warfield Branch for completion on our flat. Despite a number of challenges Beth kept me informed and did not hesitate to pick the phone up to me during some really tricky situations.Many thanks for your helpJo
5/5
TrustpilotSasha was first class
Sasha was first class. Very thorough, informative and 'on the ball'. well done and thank you for a hassle free and speedy response with a positive outcome.
5/5
TrustpilotGreat service
Our property has been managed by Prospect for several years now. Sasha is our most recent property manager. She is professional in her handling of any issues that arise. She is always quick to respond to and sort out any problems keeping us updated on developments.
5/5
TrustpilotLily has been my property manager for…
Lily has been my property manager for the past year. She is a genuine, professional and caring lady who always does what she says she will do. Lily keeps me informed, responds in a timely manner and try to find resolution when needed.
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