Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBooked to view property was cancelled told would hav call back to Redbook, no call, tried ring no answer
Mel · 10 November 2019
Agent replied · 8 November 2024
I am sorry to read that you feel this way. So that we can look further into any concerns you may still be experiencing, please contact us via review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleFriendly timely helpful and professional. And having Jess guide the process was the added touch. Thankyou Miller country wide
Toby · 10 November 2019
Agent replied · 8 November 2024
It's great to see that Jess and the Miller Countrywide team were once again able to provide their proven 5* service! Thank you Toby! Best wishes, Lucy.
★★★★★ 1/5
TrustpilotUSELESS UNPROFESSIONAL
Had an appointment with miller countrywide at 10.00am today guess what nobody turned up no phone call nothing so unprofessional shame on you THOMAS OLD, EMMA MCLUCKIE, OLIVIA HARTE appointment was not cancelled
Janet · 30 December 2022
★★★★★ 4/5
GoogleFriendly helpful staff. Cameron especially and now has been appointed manager, so you will be in good hands.
David · 10 November 2019
Agent replied · 8 November 2024
Thank you David for your kind review and I am pleased to read that you are in safe hands with Cameron.
Best wishes, Scott
★★★★★ 5/5
GoogleVery good service, used them twice in the last 6 months, Johanna and Danielle both amazing
Chris · 10 November 2019
Agent replied · 8 November 2024
Thank you Chris for the fantastic 5* review.
Kind regards, Lucy
★★★★★ 1/5
TrustpilotAvoid
Avoid. Root and branch dishonest and superficial. The worst kind of agents. Absence of integrity throughout with a comical out-sourced and self-serving “customer service” department. Not to be trusted.
David · 27 January 2023
★★★★★ 5/5
Googledanielle , really helpful and friendly made the whole process so much easier.
Bride · 10 November 2019
Agent replied · 8 November 2024
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleDavid provided helpful and friendly service. Pleased to receive his advice on mortgages.
Clive · 10 November 2019
Agent replied · 8 November 2024
Really great to read another 5* review. Thank you so much Clive and your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleVery efficient and friendly service! I would recommend!
Alistair · 10 November 2019
Agent replied · 8 November 2024
Thank you for the fantastic 5* review and recommendation.
Kind regards, Lucy.
★★★★★ 1/5
TrustpilotWould not recommend to anyone.
Terrible experience trying to cancel my joint tenancy having split with my now ex partner.
Matt · 21 August 2023
★★★★★ 1/5
TrustpilotEmailed the office to discuss an offer…
Emailed the office to discuss an offer on a property but no reply.
Infokirtley.co.uk · 8 August 2023
★★★★★ 1/5
Trustpilotvery unhelpful very unproffesional poor…
very unhelpful very unproffesional poor communication received from this agent recentlyDoes not answer telephone calls does not return calls and very slow in everything i dealt with them .Would not use again
Jenson · 4 October 2020
★★★★★ 1/5
TrustpilotScam for utilities
Beware of the nice little scam they have going with spark electric. Sign you up for spark on a rediculos rate and take their cut!!! Why do estate agents have such a bad reputation??
Richard · 19 November 2018
★★★★★ 1/5
TrustpilotAbsolutely useless
Absolutely useless. No management but good at collecting their fees. My tenants and I hve been waiting 11 weeks for our deposit back.
Mark · 19 June 2020
★★★★★ 5/5
Trustpilottorquay branch excellent service cheryl…
torquay branch excellent service cheryl and staff very helpful would recommend to all.
Steven · 13 November 2021
★★★★★ 1/5
GoogleRating only, no written review.
Joe · 11 October 2024
Agent replied · 8 November 2024
Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at how we can improve our journey with you. In order to further look into this, we invite you to get in contact with our team at review@countrywide.co.uk.
Kind regards,
Lucy,
Customer Relations.
★★★★★ 5/5
TrustpilotTruro office
Swanagescenes · 25 July 2023
★★★★★ 5/5
GoogleRating only, no written review.
Milton · 9 November 2021
Agent replied · 8 November 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Mike · 9 November 2021
Agent replied · 8 November 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Trick · 10 November 2019
Agent replied · 8 November 2024
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.