Trusted Agent profile · Falmouth

Martin and Co Falmouth reviews

3.1

★★★★★

1,403 reviews across 2 platforms

72 Kimberley Park Road, Falmouth, TR11 2DF

Martin and Co's office in Falmouth, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,403 reviews on two platforms, including 544 Google reviews rated 4.8.

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4.8 / 5

544

Reviews on Google

This office

Trustpilot logo

859

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Falmouth office, from every platform, shown as written. First names only.

4/5

Trustpilot

So far …… everything has gone smoothly

So far …… everything has gone smoothly. Abi Rosser has been very patient and helpful throughout. Can’t recommend her highly enough. Just about to start renting tomorrow so we will see how everything else goes !

Marny · 29 May 2024

5/5

Trustpilot

Martin &Co…Letting Agent

I have been a Landlord with Martin &Co since they took over from County Rentals having been with CR for a good number of years. My person of contact has always been Pauline with both firms and I always found her very obliging going out of her way to be helpful.As a letting agent Martin and Co have always been very professional in there approach and I would recommend them to anyone in need of a letting agent

MR · 13 May 2022

Agent replied · 17 June 2024

Thank you for the 5 stars! We are so happy to hear that you have had such a pleasant experience having us as your letting agent, and we hope to hear from you again.Kind Regards,Martin & Co

5/5

Google

I would like to express my sincere gratitude to Martin & Co for helping me find my new home. I am very excited to be moving in soon! …

Olena · 16 March 2026

1/5

Trustpilot

Not recommended at all

If possible i would give minus five stars!!!Martin&co letting unit in Banbury cost me great stress.Lack of any professionalism. Not answer emails and reports. Sending the bad contracts even after let them know it's wrong one.Then took six months to get it right, after which you must sign six months back.Pathetic!!!Have no respect for one's privacy at all.BEWARE of unannounced visits and catch you IN THE SHOWER!!!When you cross the company threshold: No way for a private face-to-face conversation,just big chaos with no chance to be heard.Rude behavior and lack of any compromise.The tenant is always wrong.You are just number and a loser at the entrance.That's how I was feel every time at them office. However they are very professional in reaching out for funds and lying about tenants to the landlordsLike: it's mess, badly smell, have zoo indoors, vermin and a lots more.Shortly say's, you're not looking after the house.Shame on you.Pathetic again!!!Good advice to allRecommended escape when you see this unit in Banbury.Totally horrible experience.

Jacek · 8 August 2024

5/5

Google

highly recommend martin & co, Liam Jefferies the estate agent with Martin & Co has been absolutely amazing and extremely helpful in making my first home search a breathe of fresh air and not stressful at all. Couldn't thank Liam enough for the help and success in this process. Many Thanks

Neesha · 17 June 2023

1/5

Trustpilot

Martin & Co Huddersfield

Martin & Co Huddersfield - the melting point property to be precise. Cant say much on the property itself because I never booked it, which I’m glad I didn’t. The problem was the lady behind the phone representing the company and presenting the property, absolutely disgusting no communication skills what so ever, huffing and puffing at me while I’m trying to comprehend what she is trying to say to me. It was utterly disgusting that she was speaking down to me as if I were somewhat beneath her. Clearly she woke up on the wrong side of the bed, but that is no excuse to take it out on potential future tenants. These aren't worth the money or headache, so save yourself!

Sana · 6 August 2024

5/5

Trustpilot

Great service from Matt & Sophie

Andrew · 27 August 2026

5/5

Google

All of our contacts at Martin and Co have been extremely helpful to us - being very quick to resolve issues and answer questions regarding our tenancy with professionalism and care. A big thank you to Susannah, Tim and Tyler in particular.

Camille · 18 January 2024

5/5

Google

The service of the whole team, but in particular Rebecca Tinsley-Hewson was wonderful. Rebecca ironed out all problems associated with a new let professionally and efficiently. The assistance provided peace of mind and assisted in a smooth transition to Penryn for our son. Thank you so much.

John · 20 September 2023

5/5

Google

Excellent Professional Service which led me to my new home. A Hugh Thank you to Liam, I am moving into my new apartment next Wednesday.🏘️🥳🎉💃 …

Julie · 28 October 2024

1/5

Trustpilot

Martin and co Nottingham are absolutely…

Martin and co Nottingham are absolutely shocking from start to finish. Absolutely ridiculous moving out charges such as fingerprints on chrome light switches that need cleaning and a £33 to change a light bulb that had gone, and for replacement locks to be done as ‘I had not returned the keys’ they then proceeded to include a picture of the keys in the check out form, these are just a few examples, they have tried to charge almost £2000 in checking out expenses. I wanted to move out of my flat due to it becoming an unsafe place to live I.e. constant break ins to the building, human poo in the corridors and people smoking drugs in the hallways. Martin and co plus the landlord were no help at all waited months for responses. I made the decision to move out due to the conditions I was living in and from then on forward the company was a downright disgrace. Do not move in to a Martin and co property. They are horrendous to work with.

Abigail · 21 July 2024

1/5

Trustpilot

Dreadful “service” Plymouth.

I contacted Martin & Co Plymouth on a Saturday morning at 10am. The phone line explained the office was now closed and that the opening hours were 9-2 on Saturday. Poor start. I went on to the Chat system and allegedly got a human who took all my details and would pass them to the relevant team. I also emailed them. The following THURSDAY, as I’d heard nothing, I telephoned and the attitude I received was unprofessional and appalling. I wouldn’t deal with them and would urge anyone using them to switch agent if they want their property sold.

Nicholas · 18 July 2024

5/5

Google

Mine and my partner’s experience with Martin & Co has been incredibly easy and smooth sailing. Couldn’t have done it without the help of Liam Jefferies who went above and beyond for us both, he was incredibly helpful and helped us both with any questions or uncertainties we had. He truly was a life saver 🙌 …

Liam · 6 June 2025

5/5

Google

Great estate agents, Gary and Kirsty were always on hand to help with any queries regarding our purchase. Great communication and a very friendly service throughout. We love our new home!

Bee · 25 July 2024

1/5

Trustpilot

Don't go with these crooks

If you have a house to sell, don't go with these crooks! You'll regret it!

Mike · 17 June 2026

5/5

Trustpilot

Looking for properties

We had the pleasure of viewing properties with Karl. He couldn’t have been more helpful and friendly, he worked with us to find properties in our price range. We couldn’t have asked for a better experience, Karl was excellent!

Katie · 21 February 2024

5/5

Google

Professional and easy. As soon as I wanted to make an addendum to my letting contract Tyler was on it! All almost complete now and I’m very grateful. Give the man his free lunch!!!

Domagoj · 26 May 2024

5/5

Google

Cannot recommend Martin and Co enough in terms of helping us find our perfect rental! Liam and the team have been fantastic with their communication, advice and have made the process easy and stress free for us! Thank you!

Rob · 17 February 2024

5/5

Google

Ruby was instrumental in helping to arrange the rental of a property. Her communication skills and timely responses were very much appreciated

Andrew · 7 December 2024

1/5

Trustpilot

Laziest demotivated crew in Oxford

Laziest demotivated crew in Oxford. If there was a prize for not doing your job and complaining when someone calls you out for it, these guys win by a landslide. You're better off managing the property solo. A special shout out to the older Emma who is clearly unhappy and takes out her personal stress on tenants (i don't care if you feel unappreciated at work or at home, please be professional and learn how to respond to emails). Also to add, nothing was done at the property and the landlord and tenant had to do everything

Angel · 27 June 2024

4/5

Trustpilot

Had a wonderful experience with this…

Had a wonderful experience with this agency when trying to sell my house quickly. The staff were very accommodating and sympathetic to the situation and exactly what we needed when the first agency we had tried had failed for us. Thank you Hinckley branch!

Bethan · 16 October 2023

5/5

Google

Had a problem with council tax as a student and Tyler Yems was so prompt to help me sort it out! amazing!

Courtney · 3 December 2024

5/5

Google

Jake Flamank has been fantastic in assisting us to negotiate and secure a short-term let. We trust that the remainder of our experience with Martin & Co will be equally satisfying. Thank you Jake!

Mary · 17 May 2024

5/5

Google

Martin & Co are an excellent company to deal with. Our recent house sale was dealt with reliably and competently. Kirsty was always reassuring and efficient through the whole process.

Christine · 25 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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