Trusted Agent profile · Falmouth · Cornwall
Verified
★★★★★
312 reviews across 2 platforms
Pendennis Court, Falmouth Business Park, Water Rd, Cornwall, TR11 4SZ
Lang Llewellyn & Co's office in Falmouth, Cornwall, at Pendennis Court, is rated 4.3 out of 5 across 312 reviews on two platforms, including 308 Google reviews rated 4.3.
Lang Llewellyn & Co are a collective of trusted property professionals offering a range of property services to clients across Cornwall. Our team are genuinely passionate about what we do, family and community is at the heart of our agency. We are an independent and locally run agency, with close links to the local Cornish community. Whether you are a property owner looking to get advice on you biggest asset on whether to sell or rent, someone looking for a home in Cornwall to buy or rent or an investor looking to get the best from your savings our team at Lang Llewellyn & Co are here to help.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
1/5
GoogleI cannot fathom how these people make money with how they conduct their business. They do not respond to any inquires no matter how they are sent. I have sent emails, I have called, I have contacted through third-party websites, and I have …
Good morning John. Thank you for your feedback. We have been receiving a high volume of enquiries, and I cannot seem to find your name on our system. … More
5/5
GoogleVery friendly and answered all the questions we needed.
Thank you for you review
5/5
GooglePurchased a house with LHW and I can’t fault Tamsin and her team. A friendly and personable service every time I called the office!
Thank you so much for your kind words! We’re thrilled to hear that Tamsin and her team provided you with friendly and personable service throughout your home purchase. We hope that Lang Lewellyn & Co can assist you with any future needs
1/5
GoogleWhere to start.....I asked this company to come and view my property for potential long term let. I said from the very start it was a niche property and relatively remote. The two agents that came were very charming (as always), were …
Good Afternoon Lynn, thank you for your review and I am sad to see such negative feedback for the team. I know that your property was very niche and we had to organise viewing blocks around your holiday lets, so these could only be at set … More
5/5
GoogleFantastic company - great people would 100% recommend!
Thank you for your kind words and really appreciate your recommendation!
5/5
GoogleWhat could have been a stressful move was made so much easier by the team at LHW. Great communication, positive team and all queries answered in a timely way. Many thanks!
We are delighted that LHW made your move easier and more manageable. We hope that Lang Llewellyn & Co can continue to provide you with excellent customer service in the future.
5/5
GoogleGreat service. Friendly, reliable, and helpful team.
Thank you for your kind words! We're thrilled to hear you had a great experience with our friendly and reliable team. Your feedback means a lot to us, and we’re always here to help.
4/5
GoogleRecommended for let management
Thank you for your positive feedback! We’re glad you recommend our property management services. If you need anything else, feel free to reach out!
5/5
GoogleI appreciate the prompt and helpful communication. Issues reported by tenants are dealt with effectively and we are kept informed. The annual re-letting process is efficient and I am confident all our legal obligations are being met.
5/5
Googlea great agency wonderful people
Thank you Dragos for taking the time to leave a review and rate us
4/5
GoogleAn overall good experience and are very helpful when it come to students living out of the house for the first time
Thanks for your feedback! We’re glad to hear you had a good experience and found our support helpful, especially for first-time students living away from home.
5/5
GoogleVery friendly and professional
Dear Katy, Thank you for your kind review.
5/5
GoogleExperience of first meeting and talking with the agents for the first time was amazing. Being a single mum with 4 children living with parents I was not sure if I would even be accepted to veiw. …
Thank you! We’re glad you had an amazing experience with our team. Your feedback on our support and maintenance is appreciated. If you need anything, please reach out. Thanks for choosing us!
5/5
GoogleHayley manages all of my properties on behalf of LL&Co. I am extremely happy with Hayley's professionalism and the level of care she takes with both finding tenants and looking after the properties.
5/5
GoogleVery happy with Lang Llewellyn as our leasing agent. They keep us updated if/when any issues arise and deal with them promptly. Highly recommend them.
5/5
GoogleA very smooth and hassle free experience with well informed staff. Della in particular has been excellent.
Thank you for your feedback! We’re glad you had a smooth experience, and we’ll pass your praise on to Della.
5/5
GoogleGreat dedicated team! Professional & knowledgeable. Always go above & beyond. Thanks for all that you do.
Thank you for your lovely review
4/5
GoogleI was a tenant at LHW for 3 years. The contract process was quick and easy, employees were helpful in the process. During my time at the property any issues such as leaks were quickly responded to and dealt with. They were very fair with …
Hi Rebecca, Thank you for your review, we very much appreciate it. We of course are always working hard to improve our customer service and aim to have this at the … More
1/5
GoogleThis company doesn't do what they say they do. They don't inspect properties on behalf of landlords. They are all about making the most money for doing the least amount of work. If you are a tenant and want to wreck your house and never see your agent, choose this lot. If you are a landlord, be aware. They are awful.
Thank you for your feedback, I can confirm that we do have strict measures in place to periodically inspect properties. The amount of inspections and frequency depends on the type of property. If you could contact me directly on sl@lewishaughtonwills.com, I can discuss your individual case direct.
5/5
GoogleThe best letting agency we’ve had. Very accomodating to all our enquiry and they will respond to your concerns so quick! They also keep you updated with the progress of your application and will tell you what to do next. We never got this …
Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that our efforts to keep you informed and supported made a difference. We hope that LLco can assist you in the future as well.
5/5
GoogleLHW were efficient and very helpful during my entire tenancy, from the initial move in to when I (sadly) moved on from the property. The little details made a difference and everything was taken care of with little hassle, I would happily rent from them in the future if the situation arose.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind review and we hope that we can rent to you again in the future
5/5
GoogleI am a long term tenant of various agencies, and LHW are by far and away the most straightforward, honest, caring and responsive agent I have been with. They have communicated really well throughout, with calls before work being done, or …
Thank you for your wonderful review! We’re thrilled to hear about your positive experience with LHW. It’s been a pleasure assisting you, and we’re glad our communication and support met your expectations. If you need assistance in the future, LLco is here to help. Thank you for your recommendation!
1/5
GoogleWould give 1 star if possible. Have not fixed a single maintenance issue on the property which have been present since moving (4 months so far) despite reassurances that it is a top priority. Problems have more often than not been made …
5/5
GoogleThey were very very helpful. Highly recommend
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