Trusted Agent profile · Falmouth · Cornwall
Verified
★★★★★
312 reviews across 2 platforms
Pendennis Court, Falmouth Business Park, Water Rd, Cornwall, TR11 4SZ
Lang Llewellyn & Co's office in Falmouth, Cornwall, at Pendennis Court, is rated 4.3 out of 5 across 312 reviews on two platforms, including 308 Google reviews rated 4.3.
Lang Llewellyn & Co are a collective of trusted property professionals offering a range of property services to clients across Cornwall. Our team are genuinely passionate about what we do, family and community is at the heart of our agency. We are an independent and locally run agency, with close links to the local Cornish community. Whether you are a property owner looking to get advice on you biggest asset on whether to sell or rent, someone looking for a home in Cornwall to buy or rent or an investor looking to get the best from your savings our team at Lang Llewellyn & Co are here to help.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
1/5
GoogleTerrible company cancelled my viewing a few hours before i was due to go and see a property because I have kids even though on the website it was stated it was suitable for families. Another letting agents lying just to get more interest in the property.
Thank you for your google review and all feedback in appreciated and please accept my apologise for the delay in replying. … More
5/5
GoogleThe whole team at Lang Llewellyn are very knowledgeable, professional and best of all so friendly and helpful. They keep us informed of any changes that occur and quickly resolve any issues with our property. I am happy to recommend them to all my friends and family.
Thank you for your kind words! We’re delighted to hear that you’ve had a great experience with Lang Llewellyn. Your recommendation means a lot to us. Thanks again for your support! 😊 …
5/5
GoogleThe whole experience of renting a property in management through this agent was amazing, they were so friendly and helpful with any questions. Very quick response times an overall really lovely experience. Always very professional over all, Very pleased with our new home!
Dear Beth, Thank you immensely for your generous review! We're thrilled to hear about your positive experience. Your satisfaction is our top priority, and we're delighted you've found your new home with us. Should you have any more questions or need further assistance, we're always here to help. Welcome home! Best wishes LLCo
5/5
GoogleAn excellent company to deal with, Rhiannon is true property professional..
Thank you for your kind words! We’re delighted to hear you had a great experience with Rhiannon
5/5
GoogleLang Llewelyn must be one of the most consistently friendly and professional team of people I’ve had dealings with in my entire career . I can not recommend them more highly
Thank you so much for your kind words! We’re absolutely delighted to hear that you’ve had such a positive experience with our team. Providing a friendly, professional service is at the heart of everything we do, so it really means a lot to … More
1/5
GoogleTHE WORST LETTING AGENTS I HAVE EVER USED! Not only are they terrible at replying to your email so you have to call to …
Dear Kieran, We’re disappointed by your comments and feel they do not reflect the service we strive to provide. As a letting agency, we operate within the remit of landlord … More
5/5
GoogleLang Llewellyn & Co have been super helpful. I found my dream rental home so quickly. They are always only an email away. Brad who showed me around the property was so helpful and, I am so excited to be in my new home before Christmas. Thank you Lang Llewellyn.
5/5
GoogleNicola in accounts is fantastic, both helpful and professional. She is always quick to respond to any issues.
Thank you so much, Frank, we really appreciate your kind words! We’re delighted to hear that Nicola has been so helpful and responsive. She takes great pride in providing a professional and efficient service, and your feedback will mean a lot to her and the whole team., Rhiannon, Nicola & the Lang Llewellyn Team
5/5
GoogleAs a letting agency they are very thorough with all checks carried out on potential tenants. From a landlords point of view they are efficient and have found lovely tenants for our properties.
Thank you for your great feedback! We’re thrilled to hear you’re happy with our thorough checks and efficient service in finding great tenants. We look forward to continuing to work with you!
5/5
GoogleI recommend Lang Llewellyn as your letting agent.
Thank you for your wonderful feedback! We appreciate your recommendations
5/5
GoogleI was greeted warmly by Della outside of the property, and she went out of her way to make us feel welcome! Had a lovely viewing of the property, where Della showed us around with enthusiasm for the property and the area. She allowed us to …
Thank you so much for your kind words! We’re thrilled to hear that Della made you feel welcome and provided a thorough and enthusiastic tour of the property. It’s great to know that she was able to answer all your questions and accommodate your needs
5/5
GoogleExcellent letting agency, never had any issues. Support is always provided and swift replies as well. Professional team.
Thank you for your kind words! We’re glad to hear you’ve had a great experience with our agency. If you need anything, feel free to reach out
1/5
GoogleAvoid this company where possible, especially if you’re a student! They gave us the wrong information for the move in day so we had to either go back home or stay 2 nights in a hotel until we could get keys and move in. They …
We are truly sorry for the delay in responding, and we are sorry to hear about the issues you experienced during your time renting with Lang Llewellyn & Co. We sincerely apologise for the confusion on the day you moved in. We did cover the … More
5/5
GoogleWe have been renting out our property with LHW for 4 years now and the service received has been excellent. Everything is taken care of and well organised. They communicate regularly informing us about any new legislation or industry …
Thank you for your excellent review! We’re delighted to hear about your positive experience with LHW over the past four years. A special thanks for mentioning Rhiannon. We hope LLco can assist you in the future.
5/5
GoogleI delivered training to lang llewellyn & Co and had a fab time. They are a great team and look forward to working with them again in the future
Thank you Matt! It was great to have you training our team to inspect fire doors
5/5
GoogleI was totally impressed by the level of professionalism from first day of contacting them till the day I picked my keys even after I picked the keys and complained of the debt on the electricity and cut out. It was given asap attention. …
Thank you for your kind words! We’re delighted to hear about your positive experience and that Della could make your move-in special. Enjoy your new home!
5/5
GoogleVery helpful Della Hoskins was. Took all the effort off my shoulders.
5/5
GoogleI have found Lang Llewellyn to be an amazing letting agent who has been exceptional in all aspect of services any issues we have had and been reported have been dealt with in a very fast response time communication has been great would …
Thank you for your feedback! We’re delighted that you’ve had a great experience with Lang Llewellyn. Your recommendation means a lot to us.
5/5
GoogleExcellent service from Lang Llewellyn & Co. They make letting my property stress-free
Thank you so much, Shannon. We really appreciate your kind words! We’re so pleased to hear that our service has made letting your property stress-free. It’s always our goal to take the hassle out of the process and give landlords complete peace of mind. Thank you for trusting us with your property!, Sophie, Rhiannon, Charlotte & the Lang Llewellyn Team
5/5
GoogleWe have had a good experience with this company and would be very happy to use them again however some staff members let this down. We have had a couple of instances where a staff member has been repeatedly rude and refused to help us.
Thank you for your feedback. We’re glad you had a good experience overall, but we’re sorry to hear about the issues with some staff members. We continuously train our staff to improve service.
5/5
GoogleGreat to deal with, thumbs up from me. I have two properties that they rent out for me and have done so for a number of years.
Thank you for your lovely message Anna
5/5
GoogleI was really happy with both the friendliness and professionalism of Elliott in the last couple of months preparing for my move out, but more generally with everyone at the company since I first started looking for a place to live early …
Thank you for your kind words! We're thrilled to hear that Elliott and the team were able to support you throughout your journey. It’s wonderful to know that our service stood out compared to your future move. We’d be happy to welcome you back whenever you're ready!
5/5
GoogleI have had really excellent service from the team at Lang Llewellyn and C. Not only are they very organised and knowledgeable about servicing properties they also seem a very happy crew, always willing to help and offer tips and support. …
Thank you Jan for you kind review. Kind regards LHW Lettings
1/5
GoogleStudents beware! This lot are only after your money. The service is appalling, they leave properties in a dangerous state, they are rude and keep deposits. Find yourself a caring agent who does not think it's alright to treat you like …
Good Afternoon Debbie, I am very alarmed to read your review. We are governed by various pieces of legislation and follow strict protocol. All of our rental properties have full safety certificates that are provided to tenants at the start … More
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