5/5
GoogleFriendly, responsive and informed staff who were a pleasure to deal with.
Agent replied · 27 December 2024
Thank you for your lovely review
Trusted Agent profile · Falmouth · Cornwall
Verified
Lang Llewellyn & Co Falmouth reviews
★★★★★
312 reviews across 2 platforms
Pendennis Court, Falmouth Business Park, Water Rd, Cornwall, TR11 4SZ
Lang Llewellyn & Co's office in Falmouth, Cornwall, at Pendennis Court, is rated 4.3 out of 5 across 312 reviews on two platforms, including 308 Google reviews rated 4.3.
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About Lang Llewellyn & Co Falmouth
Lang Llewellyn & Co are a collective of trusted property professionals offering a range of property services to clients across Cornwall. Our team are genuinely passionate about what we do, family and community is at the heart of our agency. We are an independent and locally run agency, with close links to the local Cornish community. Whether you are a property owner looking to get advice on you biggest asset on whether to sell or rent, someone looking for a home in Cornwall to buy or rent or an investor looking to get the best from your savings our team at Lang Llewellyn & Co are here to help.
Reviews
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
Google1/5
GoogleTerrible for students. Awful selection process and a waste of time
Agent replied · 14 June 2024
Thank you Hattie, we appreciate that this has been a very stressful time for a lot of people. In January we received 5000 enquiries alone for student property which makes our jobs incredibly challenging. We do our best to find everyone … More
5/5
GoogleGreat company to work with. Excellent staff and always helpful
Agent replied · 27 December 2024
Thank you for your kind words! We’re delighted to hear about your positive experience with our team. If you need any further assistance, feel free to reach out.
5/5
GoogleVery impressive lettings and property management service, can highly recommend
Agent replied · 27 December 2024
Thank you for your kind words! We’re glad you had a great experience and appreciate your recommendation
5/5
GoogleVery helpful and informative estate agents
5/5
GoogleSuper helpful agents, easy process, approachable and efficient
Agent replied · 27 December 2024
Thank you for your review and that the team was so helpful
1/5
GoogleMy daughter lost 1/4 of her deposit due to the kitchen needing a clean even though she left 4 weeks before her agreement (4 Penvale Drive)
Agent replied · 14 June 2024
Hi Mark, thank you for your message. When a tenancy is vacated we do have to check the property and ensure that it is left as per the check in inventory and cleaning needs to be a to a tenantable standard. We never make any deductions from … More
5/5
GoogleIn all aspects Lang Llewellyn acted professional and paying particular attention to my requirements. The service and communication was first rate, prompt, polite, informative and accurate.
Agent replied · 27 December 2024
Thank you for your kind words! We’re delighted that Lang Llewellyn met your needs with professional and attentive service. It’s wonderful to hear our communication was prompt, polite, and informative. If you need further assistance, please do reach out.
2/5
Trustpilot24 Kimberley Park Road - Student House
Warning for students!! This house has damp and mould issues, look elsewhere.
5/5
GoogleAmazing service from these 100% professional team.
Agent replied · 27 December 2024
Thank you for your review
5/5
GoogleReliable and professional. A business that cares.
Agent replied · 27 December 2024
Thank you! We’re glad you found our services reliable and professional.
2/5
GoogleDuring lockdown we were without WiFi for nearly a month, got 10 quid compensation for sorting it all ourselves as they couldn't sort it with the utility company. Got charged 100 quid for cleaning I didn't sign off on. However, pretty good …
Agent replied · 14 June 2024
Morning Matthew, I am more than happy to discuss these issues with you directly. We absolutely appreciate that you had an issue with WIFI during your tenancy and my team did work hard to get the issue sorted including supplying dongles and … More
1/5
GoogleAbsolutely useless - especially if you're a student. Avoid at all costs.
Agent replied · 12 June 2026
Dear Samuel Thank you for your review. I have reached out to you directly for further feedback. Please could you also contact me at charlotte@llcoproperty.com
5/5
GoogleThe team are always helpful when we have a query or issue and are always friendly and quick to resolve any issues/concerns.
5/5
GoogleVery honest, professional and friendly.
Agent replied · 27 December 2024
Thank you for your kind words! We’re delighted to hear that you found our service honest, professional, and friendly. We appreciate your feedback
1/5
GoogleThey shared my personal details and incorrect information with a third party without my consent, now I'm being harassed for a previous tenant's debt and having to get the police involved. AVOID AT ALL COSTS!
1/5
GoogleThey sent my tenancy agreement to a phishing email and then didn't tell us despite it being a serious breach of personal data protection (I only found out because they CCd in my housemate and we got responses from the phishing email). Edit: …
Agent replied · 14 June 2024
Good Afternoon Troy, Thank you for your comments. We are very careful with any data that we hold and conform to all current legal requirements. We have strict policies in place and use robust systems to keep data safe. If you would like to discuss then do not hesitate to email our director Sophie Lang at sl@lewishaughtonwills.com
5/5
GoogleWe had a fantastic experience from start to finish from the super friendly team at Lang Llewellyn & Co! …
Agent replied · 27 December 2024
Thank you! We’re thrilled you had a fantastic experience with our team. Lynn, Liam, and Emma will be pleased to hear they made your move special. We hope we can help you again in the future
5/5
GoogleProfessional company
Agent replied · 27 December 2024
Thank you Ian
5/5
GoogleHave been blown away by the professionalism and service by LL&Co! Would highly recommend them and their services to anyone.
Agent replied · 27 December 2024
Thank you for your fantastic review! We’re thrilled to hear you were impressed with our professionalism and service. Your recommendation means a lot to us
5/5
GoogleStaff at Lang Llewellyn have been very speedy in replying to emails, sorting any maintenance and overall very friendly.
Agent replied · 27 December 2024
I’m glad to hear that the staff at Lang Llewellyn have been prompt, efficient, and friendly.
5/5
GoogleThey are very kind and has a lot of respect for their client.
Agent replied · 16 September 2026
Thank you for your kind words! We’re thrilled to hear you felt respected and valued.
5/5
GoogleLast night my house got unexpectedly flooded. I have been so impressed with their efficiency, kindness and great professionalism. From the first moment I called to find someone happy and concerned for my wellbeing to being visited by a …
Agent replied · 27 December 2024
Thank you so much for your kind words. We are thrilled to hear that you were impressed with our efficiency, kindness, and professionalism during such a challenging time. From the moment you reached out, our team was dedicated to ensuring … More
5/5
GoogleEfficient branch in Penryn. Simon, Kathy and Hayleigh very friendly.
Agent replied · 27 December 2024
Thank you for your feedback! We’re glad to hear you found our Penryn branch efficient
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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