Trusted Agent profile · Fakenham

Sowerbys Fakenham reviews

★★★★★ Excellent

161 reviews across 1 platform

The Old Rectory 21 Oak Street, Fakenham, NR21 9DX

Sowerbys's office in Fakenham, at The Old Rectory 21 Oak Street, is rated 5.0 out of 5 across 161 reviews on 1 platform, including 161 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026.

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5.0 / 5

161

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Sowerbys, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Fakenham office, from every platform, shown as written. First names only.

5/5

Google

We had a very good experience dealing with Sowerbys when we purchased our house in Little Snoring. Lorna was very pleasant and helpful throughout this process

Susan · 22 February 2023

Agent replied · 22 June 2023

Thank you for this review!

5/5

Google

Superb support received from Milly in our search for our forever home. Not only was Milly professional, efficient and knowledgeable, she was kind, honest and approachable. Our experience of Sowerbys has been outstanding. Thoroughly recommend.

Christine · 22 March 2025

Agent replied · 14 April 2026

Thank you for taking the time to leave us this review. It was a lovely review to read and we really appreciate it.

5/5

Google

Very helpful - offering to show us around several properties, and keeping in touch. Unfortunately we were stuck for time, but have since had possible properties sent to us. Very good.

Philip · 14 April 2025

Agent replied · 10 December 2024

Thank you for leaving us this review.

5/5

Google

For many reasons, it's been a tough 6 months for us since starting the sale process with Sowerbys. There have been the usual bumps in the road but we have now handed our old family home to new owners. Lorna has "held our hand" and has appreciated the emotional aspects of parting with this property as well as the financial. We are very grateful for her expertise, calm communication and care.

Brenda · 22 February 2023

Agent replied · 22 June 2023

Thank you for taking the time to leave us such a kind review.

5/5

Google

Just bought a cottage in East Rudham last Friday through Lorna at Sowerbys Fakenham - she couldn't have been more helpful and responsive, a true professional in every way. Thankyou!!

S · 14 April 2025

Agent replied · 23 October 2024

Thank you so much for leaving us a review and that you had such a great experience with Lorna.

5/5

Google

My experience with Sowerbys has been excellent. I’ve been working close with Katie and she has been in contact with me regularly working around my work hours and considering the fact I can’t always get to my phone with the job I’m in. She emails me weekly, she’s also arranged bookings for me smoothly and quickly and has always given me clear directions and times. Any time I have rang the fakenham office they have all been extremely helpful and I would certainly recommend them, I will be using them in the future for sure.PositiveResponsiveness, Quality, Professionalism

Liberty · 25 August 2021

Agent replied · 22 June 2023

Thank you for leaving a review! It's great to hear that Katie has been able to provide such a good service and that you have had a positive experience with us, we'll be sure to pass your comments onto the team!

5/5

Google

Katie at Sowerbys in Fakenham, is a great asset to the company. Her customer service and follow up support has been amazing. Katie gave me and my husband 100% of her focus at a house viewing and provided us with great advice and went above and beyond to find out answers to questions we had about a property. Katie wasn’t afraid to go the extra mile. While we are currently on our search to find our next property I look forwards to using Sowerbys again and speaking to Katie for further help.PositiveResponsiveness, Professionalism

Zoe · 25 August 2021

Agent replied · 22 June 2023

Hi Zoe, thank you so much for leaving a review! We're delighted to hear that you've had such a positive experience with us and that Katie was so helpful. Good luck in finding your new home!

5/5

Google

Abigale was really helpful in selecting and showing properties which matched my criteria with good product knowledge and a trusted company.

Thomas · 24 December 2022

Agent replied · 22 June 2023

Thank you for taking the time to write this review!

5/5

Google

Currently looking to relocate to Norfolk. Not knowing the area Sowerbys stood out from most others estate agents and my first experiences have been very good. I was able to arrange 3 viewings back to back with them spanning 3 of their office regions. I was lucky enough to have my first call taken by Katie from the Fakenham office. She was professional and very knowledgeable to the local area, even with advice on places to stay as I had to travel to Norfolk the day before.

Michael · 22 June 2021

Agent replied · 22 June 2023

Thank you for taking the time to leave a review! It's great to hear that you have had such a positive experience with us and that Katie has been able to help you.

5/5

Google

My experience with Sowerbys has been faultless. Swift response to our initial online enquiry, valuation arranged to work around our commitments, when carried out the valuation was professional and informative & we were also put into contact with Broadland mortgage consultants, again fantastic brokers and incredibly useful! I wouldn’t hesitate to recommend the Sowerbys team and if we do look to market our property, we have already found our agent!

Gemma · 26 August 2022

Agent replied · 22 June 2023

Thank you for this review!

5/5

Google

Mill and Jack from Sowerby's, have an extensive local knowledge and were very helpful during our recent trip to Wells. Despite the wonderful weather..

Rachael · 14 April 2025

Agent replied · 27 December 2024

Thank you for taking the time to leave us this review. We really do appreciate it and it is great to hear you had such a great experience with our Fakenham Team. Have a wonderful Christmas...

5/5

Google

We cannot recommend Sowerbys enough, an exceptional team who adhered to all the Covid-19 recommendations to enable them to complete a valuation of our property. At all times their sole concern was that we felt safe and at ease with everything they were doing. They kept us fully informed before the visit about how everything would work, and throughout the process ensured they strictly followed the guidelines, by Social distancing and always wearing the relevant PPE. A simply professional and knowledgeable organisation who ensured they are were completely prepared to continue offering their services during these difficult times. We look forward to dealing with the team in the future.PositiveResponsiveness, Quality, Professionalism

Mel · 25 August 2020

Agent replied · 22 June 2023

Thank you for taking the time to leave a lovely review! We are so pleased that you were happy with how we approached your valuation during these difficult times.

5/5

Google

We were very excited when we heard Sowerbys were coming to Fakenham and we have not been disappointed. As a Fakenham based developer, we have been lucky enough to work with Sowerbys over recent years and benefit from their professionalism and excellent service. They are proactively generating interest on all our sites with their dynamic attitude and modern ideas and have exceeded our expectations by already securing an off-plan sale on our Fakenham site. Well done Katie!! The purchaser made a specific observation that Katie's enthusiasm went some way to them deciding on the property, so thank you!! Please keep up the good work!!

Daniel · 22 June 2020

Agent replied · 22 June 2023

Thank you so much for taking the time to write such a great review, Daniel! We are so pleased that you have had such a good experience with us and will definitely pass your comments on to Katie.

5/5

Google

It’s been a long time since we’ve sold a property. James, from Sowerby’s Fakenham office, stood by us every step of the way. He gave us practical advice and encouragement and was the lynchpin between us and our buyers. He was extremely calm and efficient during the whole process and also very pleasant and friendly throughout. Nothing was too much trouble. James definitely smoothed the way for a seamless sale. Indebted to you and Sowerby’s, thanks very much.

Jane · 14 April 2024

5/5

Google

Over the last few weeks, we have had the pleasure of meeting Katie on a few house viewings at 4 Stirling Road where we presently rent. She communicated well prior to the viewings, made us feel safe and relaxed with all parties wearing masks. She is professional and a pleasure to deal with. Sowerbys are a great Estate Agents, I would have no doubt using them for any future sales or lettings.PositiveResponsiveness, Quality, Professionalism

Teresa · 25 August 2021

Agent replied · 22 June 2023

Thank you for taking the time to leave a review! It's great to hear that Katie has provided such a great service for you and that you would use us in the future.

5/5

Google

Katie was very proactive and professional with us at all times. Her support to us was very much appreciated.

Kim · 22 June 2022

Agent replied · 22 June 2023

Thank you for taking the time to leave a review! We're so pleased to hear you had such a wonderful experience with us and that Katie was brilliant throughout.

5/5

Google

Delighted that the agent could arrange a viewing at short notice. In depth knowledge of the property and area. Just disappointing that I could not sell mine in time to pick up this gem. Highly recommend Sowerbys - they put in the extra effort for both sellers and buyers in a professional and friendly way.

Sarah · 27 July 2023

Agent replied · 29 August 2023

Thank you so much for this kind review.

5/5

Google

Sowerbys were very easy to deal with and very efficient company. Abbie looked after our purchase and was a credit to the company - she was great with communications and, if she couldn’t answer a question straight away, she would return with an answer as soon as she could. Thank you all for making the purchase almost pain-free!

Steve · 23 January 2023

Agent replied · 22 June 2023

Thank you for taking the time to leave this review! So lovely to hear.

5/5

Google

Katie was punctual and shared her knowledge of the property, making us feel at ease and welcome. A Good professional service

Nick · 22 June 2021

Agent replied · 22 June 2023

Thank you for taking the time to leave a review! It's great to hear that Katie provided such a good service and was able to help you.

5/5

Google

Knowledgeable and polite agent, with good boundaries, would have Milly as a representative myself.

Alan · 14 April 2025

Agent replied · 14 April 2026

Thank you for this review.

5/5

Google

From the start with Paula to the final negotiations with Lorna in connection with the sale of our cottage we were really impressed with the knowledge , professionalism and kindness of the Fakenham office and would 100per cent use them again should the need arise.

Peter · 14 April 2025

5/5

Google

Fantastic communication before our viewing. Excellent, professional manner from Jack Dadd who gave us a tour of the property - not pushy at all which is really refreshing. He was very knowledgable of the local area and was able to answer all our questions on the viewing. Thank you once again

Fran · 29 April 2023

Agent replied · 28 April 2024

Thank you for taking the time to leave this review!

5/5

Google

Fantastic communication before our viewing. Excellent, professional manner from Jack Dadd who gave us a tour of the property - not pushy at all which is really refreshing. He was very knowledgable of the local area and was able to answer all our questions on the viewing. Thank you once again

Frances · 24 March 2023

Agent replied · 22 June 2023

Thank you for taking the time to leave this review!

5/5

Google

We have had 3 viewings for our house, 2 by a lovely lady Katie . She was so polite and caring. and made us feel very relaxed. Whilst she was showing the viewers around the house. They wore face mask and gloves and even wiped down the parts of the house the viewers touched. So thoughtful we loved her.PositiveResponsiveness, Quality, Professionalism, Value

Jes · 25 August 2021

Agent replied · 22 June 2023

Thank you for leaving a review! We're very pleased to hear that Katie has provided such great customer service and will be sure to pass on your kind comments.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Sowerbys Fakenham

How many reviews does Sowerbys Fakenham have?

Sowerbys's Fakenham office has 161 reviews across 1 platform: 161 on Google.

What is Sowerbys Fakenham's rating?

Sowerbys Fakenham is rated 5.0 out of 5 across all 161 reviews, and 5.0 out of 5 on Google from 161 reviews.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Fakenham won Trusted Agent; Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent.

Where is Sowerbys's Fakenham office?

Sowerbys Fakenham, The Old Rectory 21 Oak Street, Fakenham, NR21 9DX.

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