Trusted Agent profile

Sowerbys Fakenham reviews

β˜…β˜…β˜…β˜…β˜… Excellent

161 reviews across 1 platform

The Old Rectory 21 Oak Street, Fakenham NR21 9DX

Sowerbys's Fakenham office at The Old Rectory 21 Oak Street is rated 5.0 out of 5 across 161 reviews on 1 platform, including 161 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Sowerbys won in 2026. Checked 9 October 2026.

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5.0 / 5

161

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Sowerbys. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Fakenham office, from every platform, shown as written. First names only.

5/5

Google

Lorna was a pleasure, from the offer stage, right the way through the buying process. She has been really efficient at responding to our questions and ensuring everything is in place for the purchase in super quick time. She even offered to help us find a surveyor, when we needed to find one at the last minute. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Nathaniel Β· 25 August 2022

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a review! We're so pleased you had such a positive experience with us and that Lorna provided an amazing service as always.

5/5

Google

Professional and enthusiastic support from Sowerbys during our recent house search near Fakenham. Thank you to Millie and the team for all your care and attention.

Richard Β· 16 November 2025

5/5

Google

Katie Huggins has been a breath of fresh air as our first estate agents didn’t call to chase anything. Maybe that’s why the sale fell through. We have been updated at every stage and if we needed to clarify anything Katie was always able to help. We felt as though she was watching over the sale even from her annual leave. Thanks great estate agentsPositiveResponsiveness, Professionalism

Michael Β· 25 August 2021

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a lovely review! It's wonderful to hear you had a great experience with us and that Katie provided a fantastic service as always.

5/5

Google

I would highly recommend Sowerbys Fakenham if you are selling your home. The whole team are lovely, but James Martell who looked after us throughout the whole sale process, remained calm and positive during what can be a very stressful time. Thank you James! πŸ₯‚πŸΎ

Tracey Β· 14 April 2025

5/5

Google

I have had the pleasure of dealing with Sowerby's Fakenham on a number of occasions, in particular Katie, who I have always found to display high levels of knowledge, with fantastic customer relationship management skills, in particular, her communication and passion for the local area. I wouldn't hesitate to recommend the business for anyone seeking a progressive and professional estate agency in Norfolk.PositiveResponsiveness, Professionalism

Claire Β· 25 August 2021

Agent replied Β· 22 June 2023

Thank you for leaving us a review! We're delighted to hear that you've had such a positive experience with us and that Katie has been so fantastic.

5/5

Google

Over the last month or so we have been in regular contact with Sowerby’s Fakenham Office. We have been very impressed with their total professionalism. Very friendly and very very helpful. We had to withdraw our property for sale, but we have no doubt that if in the future we re- market it. We would go straight back to Sowerby’s Thank you Lorna and Paula Rob and Susan Moorhouse

Robert Β· 22 June 2020

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a review! We are thrilled that you have had such a good experience with us and so glad you would choose to re-market your property with us. We will be sure to pass on your comments to the team!

5/5

Google

From our first enquiry (as new to the area) Lorna made us feel as if we mattered. Always trying her best to get prompt answers to our questions and keeping us informed of progress throughout a lengthy period. We love our new home and certainly feel Lorna helped us get here. So, many thanks to you Lorna and all the team at Sowerbys. John&Lianne

John Β· 22 June 2021

Agent replied Β· 22 June 2023

Thank you for leaving a review! We're delighted to hear that you've had such a positive experience with us and that Lorna provided such a great service. We hope you're very happy in your new home!

5/5

Google

Having Sowerbys open a new office in Fakenham is a fantastic addition to the ever positive growth that Fakenham is experiencing at present. The quality and expertise that Sowerbys are recognised for is something that all businesses in and around Fakenham will benefit from. Congratulations on making what was quite a miserable looking building and transforming it into a welcoming, quality experience both inside and out.

Liam Β· 22 June 2020

Agent replied Β· 22 June 2023

Thank you so much for taking the time to leave such a great review! We're so pleased that you have had a good experience. We love being in Fakenham too!

5/5

Google

Many thanks to Paula, James and most recently Jack for a successful transaction. Everyone on the team is a pleasure to work with and I was particularly grateful for regular communications and accurate information as the sale proceeded. Highly recommended!

Karen Β· 14 April 2025

5/5

Google

From the initial viewings Katie was very professional and always very conscious of the strange times we find ourselves in. The entire sales process was dealt with very efficiently and smoothly I was always kept up to date with progress and Katie was very good at liaising between ourselves and the purchasers which made the whole process less stressfulPositiveResponsiveness, Professionalism

Tracey Β· 25 August 2021

Agent replied Β· 22 June 2023

Hi Tracey, thank you for leaving a review! We're so pleased to hear that you had a great experience with us and that Katie was so brilliant throughout.

5/5

Google

liked but not right, good to understand more about Wells pon The Sea. Milly from office was extremely helpful, clear and direct about the place and area and made whole thing positive even if the place wasnt what I am after. best , Tom

Thomas Β· 14 August 2025

Agent replied Β· 14 April 2026

We really do appreciate you taking the time to leave us this review, thank you.

5/5

Google

We were very impressed by Sowerbys and in particular Jack - he was able to completely understand our needs and requirements and translate this into excellent viewings. We were thoroughly impressed by his attitude, enthusiasm and professionalism- I would highly recommend this agency and we are looking to use them to make our dream a reality and move to Norfolk- very impressed

Austen Β· 14 April 2024

5/5

Google

Katie and the team at Sowerbys in Fakenham have been absolutely brilliant throughout the whole process of buying our dream house in Norfolk. They have dealt with questions promptly, been very proactive in following up with solicitors and the vendor and kept us informed throughout the process. I would thoroughly recommend Sowerbys.

Shirley Β· 22 June 2022

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a review! It's wonderful to hear you had such a fantastic experience with us and that Katie and the team provided a great service throughout. We hope you're very happy in your new home!

5/5

Google

The Sowerbys Fakenham team and in particular Katie, have been professional and helpful throughout. Whilst challenges have meant that our purchase process ended before exchange, that doesn't take away from their efforts and I'm sure they will go above and beyond to help us find the right house.

John Β· 24 November 2022

Agent replied Β· 22 June 2023

Thank you for taking the time to leave us a review. We will continue to help you find your perfect home!

5/5

Google

Milly our viewing agent was very friendly and welcoming. She had good knowledge of the property we were viewing and was polite and professional. Our experience with Sowerbys thus far has been good, they are quick to respond to enquiries and very helpful.

Emma Β· 14 July 2025

Agent replied Β· 14 April 2026

Thank you for your review, we really do appreciate you taking the time to leave it.

5/5

Google

Having placed my property on the market for the first time in 16 years, I'm astounded by their personal, friendly and overall professional support and advice. Always held a good reputation locally , so my experiences today really do highlight this. Paula is an asset to your business ..

Len Β· 22 June 2022

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a review! It's wonderful to hear you've had such a great experience with us and that Paula has been so fantastic.

5/5

Google

Having sold through Sowerbys (Holt) we coincidentally purchased our new home via Sowerbys also, albeit a different office. With our sale we were impressed by the quality of management, communication, knowledge and drive and for our purchase it has proved to be no different. The Fakenham office was the selling agent in our case and they were quite simply, outstanding. Easy and straight forward during our bid phase, post phase they didn't let up. Katie was our point of contact post sale and she consistently liaised with all parties during the buying process. As with lots of purchases, there was the odd hiccup and hold up along the way for us, but at all points Katie and her team were on the case, keeping lines of communication open to move things along as and when needed and helping the purchase (in our case) to reach a positive conclusion. Having not previously worked with Sowerbys but now having sold and bought with them in the past few months, we really couldn't be more positive about our experiences with them. Given the choice, we really can't envisage wanting to work with another Estate agent should we happen to step on to the property carousel again in the future.

ACH Β· 22 June 2022

5/5

Google

We have been working with Milly on our search for a home in North Norfolk, and she has been wonderful. She is approachable and professional but also listens to what we are looking for and understands what we want and don't want in our quest for a new home

Adam Β· 11 April 2025

Agent replied Β· 14 April 2026

Thank you for your review. It was a great review to read, we really do appreciate it.

5/5

Google

Upon identifying Sowerbys Fakenham as the most suitable team to assist with our property search, we had the pleasure of meeting Paula Tuck. Paula's extensive knowledge of the local property market, coupled with her strong business acumen, provided us with invaluable support throughout our search. Over the past three years, we have successfully acquired three properties with the dedicated assistance of Paula and the Fakenham Office. Their proactive approach in presenting us with properties perfectly aligned with our criteria was instrumental in our success. What truly sets Paula apart is her unwavering dedication to maintaining an open and effective dialogue between sellers and buyers. This commitment played a pivotal role in helping us achieve our goals, and we couldn't be more pleased with the results. Without hesitation, I strongly recommend reaching out to Paula Tuck before considering any other agent. Her expertise, professionalism, and the exceptional team at Sowerbys Fakenham make them the preferred choice for anyone embarking on a property search. Thank you, Paula, and the entire Sowerbys Fakenham team, for making our property search a seamless and successful journey. We wholeheartedly endorse their services.

Julia Β· 6 November 2023

Agent replied Β· 27 November 2023

Thank you for taking the time to leave a review! It's fantastic to hear you had such a great experience with us and that the Fakenham team were so fantastic.

5/5

Google

Lorna and the team at Sowerbys couldn't have done more to make our move to Fakenham any smoother. Lorna kept us in touch every step of the way and her customer service was professional and friendly. If we look to move again within Norfolk we would not hesitate to use Sowerbys.PositiveResponsiveness, Professionalism

Andy Β· 25 August 2021

Agent replied Β· 22 June 2023

Thank you for taking the time to leave a review! It's great to hear you had such a good experience with us and that Lorna and the Fakenham team provided brilliant service as always. We'll be sure to pass on your kind comments!

5/5

Google

From the first tentative discussion to the key handover on Completion, the Fakenham Sowerbys team were an example of consummate professionalism. They delivered on all their promises, which was refreshing, having been badly let down by another local agent last year. Despite the property being of modest size, everyone in the office took a personal interest in it, visiting and showing potential buyers round. In a nutshell, we couldn’t praise them highly enough. If you’re looking to sell, just call them - you won’t be disappointed.

Chaz Β· 29 September 2023

Agent replied Β· 29 October 2023

This was a pleasure to read. Thank you so much for taking the time to leave us such a lovely review!

5/5

Google

I had a very good experience viewing a property in Norfolk with a member of the wells next to the sea team , she had a lot of knowledge of the area, very Professional and had a very good level of customer service. Thank you very much

Terry Β· 14 April 2025

Agent replied Β· 22 January 2025

Thank you so much for taking the time to leave us this review. We really do appreciate it and it is fantastic to hear our Wells team have been so helpful.

5/5

Google

This has been my first time using Sowerbys. Lorna and Paula and been brilliant. I would have no hesitation in recommending them. The sale of my apartment was unnecessarily complicated and Sowerbys worked tirelessly to resolve the issues. Thank you Lorna and Paula.

Steve Β· 26 August 2022

Agent replied Β· 22 June 2023

Thank you leaving this lovely review! We will pass these comments on to Lorna and Paula.

5/5

Google

Lorna was extremely professional and a great support, we just bought our new home during the pandemic and the loss of a immediate family Member. Added to the usual stresses of moving home and county. Lorna was a great support, her calm and caring attitude kept us going throughout.PositiveResponsiveness, Professionalism

Nicky Β· 25 August 2021

Agent replied Β· 22 June 2023

We're so pleased to hear that Lorna was able to provide you with such great support. Thank you for leaving a lovely review and we're hope you're happy in your new home!

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Questions about Sowerbys Fakenham

How many reviews does Sowerbys Fakenham have?

Sowerbys's Fakenham office has 161 reviews across 1 platform: 161 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Sowerbys Fakenham's rating?

Sowerbys Fakenham is rated 5.0 out of 5 across all 161 reviews, and 5.0 out of 5 on Google from 161 reviews, checked 9 October 2026.

Has Sowerbys won any awards?

Yes. In The Trusted Agent 2026 awards: Sowerbys, Fakenham won Trusted Agent; Sowerbys, Holt won Gold; Sowerbys, Dereham won Gold; Sowerbys, Hunstanton won Gold; Sowerbys, Burnham Market won Trusted Agent.

Where is Sowerbys's Fakenham office?

Sowerbys Fakenham, The Old Rectory 21 Oak Street, Fakenham NR21 9DX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.