Every review we hold for the Failsworth office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleJust let a property with these guys, wonderful agency of professionals who go out of there way to keep you updated and are very helpful.
Our agent Sarah was so helpful, genuinely lovely lady who made moving so much easier, thanks Cousins!
Bigmac Β· 12 December 2020
Agent replied Β· 11 December 2024
Thanks for the fantastic commendation!
β
β
β
β
β
5/5
GoogleSpecial mention to Matthew for making my first experience moving properties run as smoothly as possible. i had no clue about moving out and he helped guide me successfully and now i am out on my own. Thanks guys!
Dylan Β· 28 May 2021
Agent replied Β· 28 May 2023
Thanks Dylan! Great to hear!
β
β
β
β
β
5/5
GoogleGood communication at all times from Sharon. Always available & returned calls quickly .Buyers were found quickly .Can highly recommend.The photos taken of our home were stunning!PositiveResponsiveness, Quality, Professionalism, Value
Ruth Β· 25 August 2022
Agent replied Β· 28 May 2023
Thanks Ruth. Fabulous to hear
β
β
β
β
β
5/5
GoogleJust let a property with these guys, wonderful agency of professionals who go out of there way to keep you updated and are very helpful.
Our agent Sarah was so helpful, genuinely lovely lady who made moving so much easier, thanks Cousins!
Fordansebay Β· 28 May 2020
Agent replied Β· 28 May 2023
Thanks for the fantastic commendation!
β
β
β
β
β
5/5
Google5 STARs for Jackie - friendly, very helpful & really professional - would recommend this agents just for Jackie alone.
Ryan Β· 26 August 2025
Agent replied Β· 26 March 2026
Thank you! Weβre so pleased Jacquiβs friendly and professional approach made such a great impression. Sheβll be over the moon to hear this.
β
β
β
β
β
5/5
GoogleSharon was a great help during the buying process, as was everyone else I spoke to at Cousins. Highly recommended
Justin Β· 29 June 2023
Agent replied Β· 6 July 2023
Thanks Justin! Wishing you well in your new home.
β
β
β
β
β
5/5
GoogleCousins sold our property within a week . Throughout the selling process we were kept well informed and had regular updates from Natalie .
They were very professional and nothing was too much trouble which helped us get through the Sale of our property.
To Sharon , Sarah ,Sean and Natalie A big Thank you to all of you keep up the good work . We would highly recommend Cousins to anybody wanting to sell there property.
Lynn Β· 1 August 2022
Agent replied Β· 28 May 2023
Thanks Lynn and wishing you well! Kudos to the whole team for excellent service.
β
β
β
β
β
5/5
GoogleFirst time I've used an estate agent, I had various recommendations from using online agents to high street companies.
I was recommended Cousins from a neighbour who had recently used their services. Aron carried out my valuation which was professional and answered my questions. Sharon assisted me further with being a first time vendor, answered all my questions putting my mind at ease with explaining the selling and negotiating process while my house was on the market. My house was sold very quickly. I would definitely recommend Cousins Estate Agents
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
P Β· 23 January 2022
Agent replied Β· 22 January 2025
Thanks Paul for the feedback! Wishing you all the best.
β
β
β
β
β
5/5
GoogleWeβve just bought our first house through Cousins and have dealt with Sharon throughout. She was so helpful and professional and we canβt thank her enough for everything she did for us.PositiveResponsiveness, Professionalism
Daniel Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks for the great feedback! Wishing you all the best ...
β
β
β
β
β
5/5
GoogleWhat can I say, The team at Cousins made the selling of my house and moving to our new one so much easier and smoother than I thought. ASK for Sharon, what an amazing lady....what a POWERHOUSE!! If its there to be done or info has to be found, Sharon will do and with the best sense of humour. Could not recommend Cousins (mostly Sharon π) highly enough, oh and Elvis says thankyou too π
Karen Β· 28 May 2022
Agent replied Β· 28 May 2023
Thanks Karen and wishing you well in your new house!
β
β
β
β
β
5/5
GoogleI am so impressed and pleased with the service I have recieved through cousins. Me and my partner have recently let a house through themselves and have recieved nothing but support throughout. Sarah and Theresa have been amazing. They have been there to answer any questions quickly and effectively and are so friendly and approachable. I have never recieved such amazing treatment through renting and am 100% happy with how things have been dealt with. Thank you all so much xPositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks for the great review and looking forwards to helping you in the future!
β
β
β
β
β
5/5
GoogleFirst time I've used an estate agent, I had various recommendations from using online agents to high street companies.
I was recommended Cousins from a neighbour who had recently used their services. Aron carried out my valuation which was professional and answered my questions. Sharon assisted me further with being a first time vendor, answered all my questions putting my mind at ease with explaining the selling and negotiating process while my house was on the market. My house was sold very quickly. I would definitely recommend Cousins Estate Agents
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks Paul for the feedback! Wishing you all the best.
β
β
β
β
β
5/5
GoogleFrom the very first day of contact to the point of key handover I cannot find one single fault with the level of service provided by the entire team at Cousins. I would highly recommend using this estate agent to anybody especially if you have Sharon handling your case for you. Her expertise, professionalism and willingness to go above and beyond has been second to none . Even when she was out of the office , Sarah B, Aron, Moishe and the remainder of the team had not reluctance to resolve whatever query I had. Simply outstanding service from all at Cousins. Thank you !!PositiveResponsiveness, Quality, Professionalism, Value
Vic Β· 25 August 2021
Agent replied Β· 28 May 2023
So happy to hear about your great experience! Wishing you all the best in your new home!
β
β
β
β
β
5/5
GoogleI cannot praise Sarah and Sharon from the company enough.
From making our first telephone call to enquire about placing our house on the market to the handing over of the keys on completion day they did everything that was possible to ensure the sale was completed in a timely fashion
Sharon took a personal interest to ensure we were kept informed of everything that was happening.
All this was done during difficult times and her positive outlook and confidence really helped us achieve a realistic price for our property.
Amazing service from start to finish.PositiveResponsiveness, Quality, Professionalism, Value
Roger Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks Roger! Your feedback is really appreciated.
β
β
β
β
β
5/5
GoogleI have worked with cousins for a few years now to help with my rental properties. They always provide great service. Special mention particularly goes to Sarah who always goes above and beyond to make sure she finds the right tenants for the properties and is always at the end of the phone for support and advice when I need it.
Helen Β· 1 September 2023
Agent replied Β· 1 October 2023
Thanks Helen. Wishing you all the best!
β
β
β
β
β
5/5
GoogleSharon was excellent during the sale of our property despite the problems Covid caused, I would highly recommend Sharon and Cousins to conduct the sale of any property.PositiveResponsiveness, Professionalism
Paul Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks for the great review! Kudos to Sharon.
β
β
β
β
β
5/5
GoogleCousins is a great estate agent, very helpful staff.
AB Β· 26 September 2025
Agent replied Β· 26 March 2026
Thank you so much! Weβre delighted to hear youβve had a great experience with our team and found everyone helpful.
β
β
β
β
β
5/5
GoogleWe had to sell a house we inherited, but which required work to be done, so it would be of interest to the investor market only. We signed up a week before Covid-19 took hold, but Cousins supported us well, despite staff being furloughed, they found a buyer and kept in touch with all parties by phone and made the process as pain free as possible.
Mention in despatches go to Colin and Aron in particular, who were both professional and supportive in this difficult time.... 10/10 boysPositiveProfessionalism
M Β· 25 August 2020
Agent replied Β· 28 May 2023
Thanks for the review! Here to help!
β
β
β
β
β
5/5
GoogleGreat service - particularly from Sharon. We have had quite a few issues with getting our sale completed - none of which were due to Cousins. At all points Cousins remained professional - and persistent - liaising with the buyer and solicitors. Always readily available when needed. I would happily recommend, and use Cousins' services in the future - DC.
Ling Β· 25 May 2023
Agent replied Β· 31 May 2023
Thanks for the recommendation! Wishing you all the best!
β
β
β
β
β
5/5
GoogleSharon has been great throughout the entire process! As buyers we were in a complicated chain but Sharon kept us updated with regular communication with humour :) Great service, highly recommendedPositiveResponsiveness
Clare Β· 25 August 2020
Agent replied Β· 28 May 2023
Thanks for the great review! Wishing you a smooth move-in.
β
β
β
β
β
5/5
GoogleSharon and Natalie were fantastic there support and customer service was outstanding. Thank you I will definitely use cousins estate agents again βοΈPositiveResponsiveness, Quality, Professionalism, Value
Claire Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks Claire! Looking forwards to serving you again in the future!
β
β
β
β
β
5/5
GoogleI canβt recommend the sales team more highly. Sarah & Georgina were flawless throughout & guided me expertly through the challenging experience!
Md Β· 20 August 2024
β
β
β
β
β
5/5
GoogleSharon has been excellent at communicating with me during the purchase of a property from Cousins. A friendly and caring service. Thankyou so much.PositiveResponsiveness, Professionalism
Anne Β· 25 August 2021
Agent replied Β· 28 May 2023
Thanks Anne for the great review! Happy to to serve.
β
β
β
β
β
5/5
GoogleHighly Recommended!! The maintenance works that you carried out for our client Denise Mendal was brilliant. Looking forward to carrying on our working relationship. Thanks again.
Bentley Β· 28 May 2021
Agent replied Β· 28 May 2023
Thanks for the great review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.