Trusted Agent profile · Exeter

Vickery Holman Exeter reviews

4.8

★★★★★ Excellent

696 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter, EX1 1NP

Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.

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2.6 / 5

10

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Service

We’ve had a few appointments with Lewis and he has always been very professional and informative. He was even able to squeeze us in for a viewing when we were running late due to traffic. Great service!

Mrs · 29 March 2023

5/5

Trustpilot

Super Service

A great company who have both managed my property during its rental period, and sold the house recently. Quick to respond to queries, reliable and friendly staff.

Katie · 27 July 2018

Agent replied · 11 June 2024

Dear KatieThank you for taking the time to leave such a lovely review. I have passed your kind words onto both the lettings management team and the Fleet office. It has been a pleasure working with you and we wish you all the best. If we can be of any assistance in the future please do not hesitate to contact us.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

First class service from lettings if I…

First class service from lettings if I could give more than five I would. Karen and Bridget have always provided a dependable, professional service over many years.

Mr · 12 July 2018

Agent replied · 11 June 2024

Dear Mr Smith,Thank you for leaving such a fantastic review. I am very pleased to hear that you are more than happy with the service you receive from Vickery Lettings, and we look forward to continuing that service to you for many years to come.Many thanks again.Kind regardsKaren Howard - Lettings Admin. Department Manager

4/5

Trustpilot

I was very happy with the service we…

I was very happy with the service we got from vickerys when purchasing our house, and the communication during the entire process and would recommend them.

Mr · 13 February 2019

Agent replied · 11 June 2024

Dear Mr and Mrs StonemanThank you for taking the time to write such a lovely review. It is so nice to know that the team at West End have provided such a good service and we hope that you will be happy in your new home.Kind regardsSam Teague - Manager

5/5

Trustpilot

James has consistently been excellent …

James has consistently been excellent from the first viewing through to providing regular updates on the progress of our purchase, including the chain above and below us.

Martin · 7 February 2018

Agent replied · 11 June 2024

Dear Martin,What a great review for James. I am pleased to hear that he provided you with such a good service and kept you updated on the progress.I have passed on your comments to James and we hope that you will be happy in your new home.Kind Regards,Richard Lake - Director

4/5

Trustpilot

Vickery were very committed to selling…

Vickery were very committed to selling my property. I received prompt honest feedback from the viewings and advice from staff when I needed to discuss anything.

Mrs · 1 October 2018

Agent replied · 11 June 2024

Dear Mrs BotheThank you for taking the time to leave us a review for the Farnborough office. I am pleased to see that the staff were on hand throughout to give you advice and support.We all wish you the very best and hope you have settled nicely into your new home.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Highly Recommended

Used Vickery for the second time and again would not hesitate to use again. Staff were very helpful and professional throughout the purchasIng process.

Sarah · 22 October 2019

Agent replied · 11 June 2024

Dear SarahThank you for leaving us a 5* review. Im so pleased that you returned to use us again and as always if we can ever be of assistance then please do not hesitate to let us know.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Vickery estate agents provided an…

Vickery estate agents provided an excellent and profesional service and kept us up to date at all stages of our property purchase.I would highly recommend them.

Keith · 31 August 2018

Agent replied · 11 June 2024

Dear Mr WrightThank you very much for taking the time to leave a review and for your recommendation.I am so pleased to hear that our team in Lightwater provided such a good service and I have passed on your comments to the team. Kind regardsRichard Lake - Director

4/5

Trustpilot

Great services

I highely recomende Vickery.Edward has provided good services and honest advices to sell our house.

Amal · 19 December 2021

Agent replied · 11 June 2024

Dear Ms Clarke,Thank you for taking the time to leave Edward a positive review.We hope you enjoy your new home!Kind Regards,Richard Orme - Director

5/5

Trustpilot

Thanks for helping us find our home

Thanks for helping us find our home. Great dealing with Vickery agents

Candice · 9 September 2024

5/5

Trustpilot

A client focused estate agents

A client focused estate agents. From viewing to securing tenancy the process was efficient and transparent throughout. I would recommend Vickery Estate Agents to others looking for property in Surrey.

Mr · 9 September 2023

5/5

Trustpilot

the company were very helpful right…

the company were very helpful right through the process and kept us informed at all times so that we felt fully involved. Good service throughout

Peter · 11 October 2018

Agent replied · 11 June 2024

Dear Mr GreenThank you for leaving us such a fantastic review. I have passed on your very kind words to the Fleet team and in particular Sarah Morris who I know has been your main point of contact through this process. We all wish you the best in your move and we will be on hand to assist you in any way we can going forward.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Very attentive and personable estate …

Very attentive and personable estate agents. Always kept me in the loop and they clearly work very hard! I will definitely use Vickerys in the future!

Miss · 17 November 2017

Agent replied · 11 June 2024

Dear Miss HardwickThank you for your very kind feedback, I have passed on your comments to the Lightwater team. It has been a pleasure working with you and we look forward to handing over the keys to your new home on completion.If there is anything we can do to help in the future, please do not hesitate to contact us.Kind regards Stuart Wright - Area Director

5/5

Trustpilot

Lisa Howson Is great

Lisa Howson Is so helpful and worked so hard with me to get my parents in there new house thank you

Bradley · 7 July 2020

Agent replied · 11 June 2024

Dear BradleyThank you for taking the time to complete the five star review. I have passed on your kind comments to Lisa Howson.Kind RegardsJames Dickson - Lettings Department Manager

5/5

Trustpilot

Property Purchase

Very pleased with the service provided by everyone at the Fleet branch. Kept us updated throughout the process and always helpful when I contacted them.

Sue · 27 August 2018

Agent replied · 11 June 2024

Dear SueThank you for taking the time to leave our Fleet office such a positive review. I am delighted you have been pleased with the service from everyone involved.We wish you all the best in your new property.Kind regardsStuart Wright - Area Director

5/5

Trustpilot

100% Recommended

100% RecommendedThey are really nice and helpful. Guided us through all the procedures even worked overtime just to help us. 100% happy

Zsolt · 25 January 2020

Agent replied · 11 June 2024

Dear ZsoltThank you for your kind words and I have passed your feedback on to team here in Lettings. I hope you are enjoying your new home.Kind RegardsJames Dickson - Lettings Department Manager

5/5

Trustpilot

Always updated you on situations and…

Always updated you on situations and gave you a call every week even if have no updates but keep you in the loop or if we had any questions

Amy · 5 September 2023

5/5

Trustpilot

Vickery at Camberley had great staff…

Vickery at Camberley had great staff that kept communicated clearly, kept us up to date and co-ordinated well with the vendor. Great job done.

Customer · 3 October 2018

Agent replied · 11 June 2024

Dear Customer,Thank you for taking the time to leave your feedback, I am pleased to hear that our Camberley office were able to keep you up to date and provide a five star service. If we can be of any assistance in the future please do not hesitate to contact the office. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Good positive experience

Friendly and efficient team. Alex and Alan of the Frimley office were always positive and encouraging during a difficult start to our sale. Great outcome.

Christine · 30 August 2017

Agent replied · 11 June 2024

Dear Mrs WoodhamMany thanks for taking the time to write such a positive review, your comments are greatly appreciated. It is nice to know that Alex and Alan provided such an efficient service during the sale of your property. I have passed on your kind words to them and they send you their best wishes.Kind regardsRichard Lake - Director

5/5

Trustpilot

Vickery family rocks

Vickery staff was Very helpful through out the whole procedure.. we got the keys today, so happy in our new home 🏡 😊

Naseem · 20 February 2019

Agent replied · 11 June 2024

Dear Mr & Mrs ChahalThank you for your feedback. I am delighted we finally got you into your new home. All the team in the Lightwater office send their regards and we hope you will be very happy in your new home.Kind RegardsStuart Wright - Area Director

4/5

Trustpilot

Very pleased

Very pleased with the advise and experience that James from vickerys gave us on both our purchase and then the rental on that purchased property

Debbie · 5 May 2017

Agent replied · 11 June 2024

Dear Mrs SheltonThank you for your feedback. I agree that James has done a great job helping you along the way and I have passed on your kind words to him.The lettings management team will continue to support you with your rental property going forward, or myself and James are on hand should you need any further help.Regards Stuart Wright, Area Director

5/5

Trustpilot

Very happy with the service I received…

Very happy with the service I received from Vickery and in particular to Lizzie for her assistance with our search. Highly recommend

Gary · 30 July 2019

Agent replied · 11 June 2024

Dear GaryThank you for taking the time to leave a review for Lizzie in our Camberley office. I have passed on your kind words and I am pleased she was able to help you with your search.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Richard Lake and Emily White are highly…

Richard Lake and Emily White are highly professional and customer focused and Richard facilitated the purchase of our new property as well.

Miss · 8 July 2019

Agent replied · 11 June 2024

Dear Miss RougeauxThank you for taking the time to leave Richard & Emily a fantastic 5* Review. I am delighted they were able to provide you with a fantastic service. Wishing you all the best in your new homeKind RegardsStuart Wright - Area Director

5/5

Trustpilot

Sarah at Vickery is very professional…

Sarah at Vickery is very professional and very lovely to deal with. She is extremely friendly and a pleasure to speak to.

Sue · 10 June 2019

Agent replied · 11 June 2024

Dear SueThank you for taking the time to leave Sarah such a lovely review. If we can be of any assistance in the future please do let us know.Kind RegardsStuart Wright - Area Director

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