Trusted Agent profile · Exeter
★★★★★
696 reviews across 2 platforms
Balliol House Southernhay Gardens, Exeter, EX1 1NP
Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
4/5
TrustpilotOverall helpful and easy to communicate…
Overall helpful and easy to communicate with.Never had cause to complain as always had satisfactory responses and action from them.
Dear Mr AllenThank you very much for your review. It's nice to hear that your experience with Vickery as a tenant was a positive one.We wish you all the best in your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager
5/5
TrustpilotAll the people at Vickery have been…
All the people at Vickery have been extremely professional, polite and vert friendly - would totally recommend them to anyone
Dear Mr SciarrettaThank you for taking the time to leave us a review. I am delighted you have had such a good experience and would recommend Vickery & Company. I will pass on your kind words to the rest of the team in the Fleet office.If there is anything we can do to help in the future, please do let us know.Kind Regards Stuart Wright - Area Director
5/5
TrustpilotPurchased a property through Vickery…
Purchased a property through Vickery and they were very proactive in sorting out problems, with plenty of communication. Excellent experience.
5/5
TrustpilotWe have been very pleased with the…
We have been very pleased with the excellent assistance and guidance from Sarah at the Fleet office of Vickery
Dear SueThank you for taking the time to leave a review for Sarah. I am delighted she was able to provide you with such great service. If we can be of any assistance in the future please do not hesitate to contact us.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotGreat service
Great service. Very professional. You feel very looked after
5/5
TrustpilotThe weekly updates were very helpful
5/5
TrustpilotAs always a professional service from …
As always a professional service from the team in Lightwater who always give honest and reliable information and advice.
Dear Mr ShepherdThank you for taking the time to leave us some feedback.I am so pleased that you have yet again received such fantastic service and we look forward to finding you a suitable tenant for your property. Our lettings management team will be on hand, as always, throughout the tenancy. In the meantime please do not hesitate to contact us if you have any questions or queries.Kind Regards,Stuart Wright - Area Director
4/5
TrustpilotVickery Estate Agents
We received excellent service from Vickery and Jamie Collins in respect of our sale & purchase
Dear SusanThank you for your feedback on the service you received from our Camberley branch ans in particular Jamie. Kind RegardsStuart Wright - Area Director
5/5
TrustpilotExcellent Experience
Very impressive service. My main contact, Lewis, was super, and really helped push the sale through.
Dear Mr MintThank you for taking the time to leave a review. I have passed on your very kind words to Lewis in our Farnborough office.We look forward to working with you to get you into your new property as soon as possible.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotFamily home in Surrey
Reliable professional service throughout the whole process of finding and buying our first family home in Surrey.
Dear Mrs AgocsThank you for your kind words. I am so pleased to hear that our team in the West End office were able to help you in your search and provided such a professional service.I have shared your comments with the team and we hope that you will be happy in your new home.Kind regardsRichard Lake - Director
5/5
TrustpilotWe have always found Vickery very…
We have always found Vickery very efficient and friendly. We have used them for years now.
Dear Sirs,Thank you for your review.I am very pleased to hear that the service you have received from Vickery over the years has been efficient & friendly.Kind regardsKaren Howard - Lettings Admin. Department Manager
1/5
GoogleThey ignore emails. They do not reply. Terrible
Sorry to hear this Ruben. Our customer service levels are usually extremely high and we do get a lot of positive feedback. If you'd like to explain what the issue was, we will try to help.
5/5
TrustpilotFantastic
Both Allan and Alex (Frimley branch) were extremely helpful throughout the whole process. Would definitely recommend them.
Dear Cara,Thank you for taking the time to review the service received from Allan Ecclefield, and Alex Cox from our Frimley branch. I am delighted to hear that you found the team so helpful throughout the process, and that you would recommend us. I have passed on your comments to Alex and his team. Please do not hesitate to contact us if we can be of any assistance in the future. Kind RegardsRichard Lake - Director
5/5
TrustpilotNeilM
I felt I was in good hands all the way, Richard and his teammates were the best.
Dear Neil M,Thank you very much for such a positive review of our service, your time is much appreciated. I have let the team know your comments, and hope that you have a very merry Christmas, and a happy new year. Kind RegardsRichard Lake - Director
5/5
TrustpilotVery Professional Land & New Homes …
Very Professional Land & New Homes Team,Really helpful whether we are buying or selling our developments.
Dear Paul,We really appreciate the time you took to write your review. We pride ourselves in providing the best service to our clients throughout any transaction. Over the years it has been a pleasure to act for on your behalf and we look forward to working on your up and coming project.Kind regardsScott, Michael and Karen
5/5
TrustpilotNice Customer service
Nice Customer service , polite manner and v helpful . Best Rgds Mike and Gloria Simmonds.
Dear Mr Simmonds,We really appreciate the time you took to write your review. We pride ourselves in providing the best service to our clients throughout any transaction. It was a pleasure to assist you with your purchase of your new property and we hope that you and Mrs Simmonds are very happy in your new home.Kind regardsScott, Michael and Karen
5/5
TrustpilotCamberley Office
House just sold in Camberley. Excellent service from the team at Vickery and Co. Knowledgeable, helpful and fast. Many thanks to all involved particularly for keeping us informed. If you need to buy or sell in Camberley go to Vickery.
5/5
TrustpilotVery efficient service.
Just purchased a house through Vickerys. We received a very efficient service. Would 100% recommend.
Dear Hannah Garnish,Thank you so much for taking the time to review the service you have received from Alex and his team in our Frimley branch. It is great to hear that you received a very efficient service, and that you would recommend us. I have passed your feedback on to Alex and his team, who hope you will be very happy in your new home. If we can be of any assistance either now or in the future please do not hesitate to pop in or pick up the phone. Kind Regards,Richard Lake - Director
4/5
TrustpilotContact and communication is good
Contact and communication is good. Commercial value for the service provided is market competitive.
Dear Mr PitherThank you for taking the time to leave us such a positive review.I will pass on your feedback to those involved with the management of your properties.Kind regardsKaren Howard - Lettings Admin. Department Manager
5/5
TrustpilotVery Attentive
Very attentive, great support for our needs. Properties selected matched our needs
Dear JulesThank you for taking the time to leave a Trustpilot review for the Camberley office. I have passed on your kind words.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotBought and sold with them on many …
Bought and sold with them on many occasions and always professional and helpful.
Dear Mr KavanaghThank you for your kind words, it is much appreciated.I have shared your comments with our Camberley office who send their regards.Kind regardsRichard Lake - Director
5/5
TrustpilotA very smooth sale process.
Although a straight forward sale Vickery's ensured it all went without a hitch.
Thank you for your kind words.We are pleased to hear that your experience during your sale went smoothly.Kind RegardsRichard Lake - Director
5/5
TrustpilotExcellent Service
Bought our property through Vickery and the service was excellent. Ieuan in particular kept us in the loop whole time and went above and beyond throughout the purchasing process. Highly recommend them. Very pleased with the service received.
5/5
TrustpilotExcellent Service
Good Communication throughout and very helpful. Stuart and Andrew have been incredibly helpful.
Dear DavidThank you for your feedback. It has been a pleasure to help you through the process and I am so glad you have been happy with the service. We look forward to handing over the keys to your new home on completion.If there is anything we can help you with in the future, please do not hesitate to contact us.Kind Regards Stuart Wright, Area Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
