Trusted Agent profile · Exeter

Vickery Holman Exeter reviews

4.8

★★★★★ Excellent

696 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter, EX1 1NP

Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.

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2.6 / 5

10

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

New house

Great estate agents, every worker has helped us with any questions or problems we had delivering a smooth operation. Thanks for everything you did, would recommend to everyone.

Matteo · 9 July 2024

5/5

Trustpilot

Excellent and friendly support…

Excellent and friendly support throughout the successful sales of two properties. I have also used Vickery several times in the past - with good experiences each time.

Wendy · 20 October 2021

Agent replied · 11 June 2024

Dear Ms NagleThank you for leaving us a review. I am delighted to hear you have again had a good experience of selling through Vickery. Its always great to hear when our clients keep coming back to us.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Great Letting Agent.

I have used Vickery Estate agent as my letting agent for over 20 years. They have always found me good long term tenants. They always communicate well with me keeping me informed at each step.

Barbara · 21 August 2019

Agent replied · 11 June 2024

Dear BarbaraThank you for your kind words which I have passed on to the lettings team.Kind RegardsJames Dickson - Lettings Department Manager

5/5

Trustpilot

Bradley and Matthew

Bradley and Matthew, provided an excellent service throughout the process. From valuation to completion, I would happily recommend them to anyone seeking to sell their home

Neale · 9 December 2021

Agent replied · 11 June 2024

Good morning Mr Matulewicz-Boyle.Many thanks for taking the time to give a recent review for both Bradley and Matthew, I will pass it on. I am sure that they will be so pleased with your kind remarks.Wishing you a Merry Christmas and a Happy, Healthy 2022.Kind Regards,Nicki Wilson.Customer Service Agent.

5/5

Trustpilot

Sale of our property in Camberley.

Found Vickerys to be most efficient and helpful in dealing with the sale of our property. Colleagues dealt with transactions in an exemplary manner and are to be congratulated on providing an excellent and most professional service.

Denys · 30 April 2018

Agent replied · 11 June 2024

Dear Mr Forinton,Thank you for your kind comments. I am delighted that you have had such a positive experience with our Camberley team, and will be sure to pass these comments on to them.I very much appreciate you taking the time to review the service we have provided. Kind regardsChris Gray - Manager

5/5

Trustpilot

Better than excellent!

You won't find a more experienced, established, fair, efficient and professional company to deal with. Fodhla

Fodhla · 21 December 2024

5/5

Trustpilot

We had a tough time with our house …

We had a tough time with our house sale, but the guys at vickerys managed us though difficult times and issues with a difficult house sale we are very grateful to them, they were also very professional.

Mr · 21 October 2017

Agent replied · 11 June 2024

Dear Mr & Mrs FirmanThank you for taking the time to leave us a review.I am glad to hear that our team in our Camberley office were able to guide you and help you through the sale of your property, even when things became a little difficult.We hope that you will be happy in your new home.Kind regardsRichard Lake - Director

5/5

Trustpilot

Great estate agents

Great estate agents, every person who works in fleet Vickery's has been so helpful. The communication has been so good, i can not thank them enough

Phil · 4 July 2024

5/5

Trustpilot

A really big thankyou to Steve Payne.

Tina · 7 April 2025

4/5

Trustpilot

Professional and pro-active.

A very professional and pro-active service, with weekly updates on progress. The only thing stopping me from giving a full five star rating was over the quality of the sales brochure.That could have been more impressive.

Peter · 7 February 2018

Agent replied · 11 June 2024

Dear Peter Milnes,Thank you for taking the time to share your experience, your feedback is appreciated, and will be used to ensure we continue to offer a high level of service. I am delighted to hear that you found the service from Sam Teague and the West End team to be pro-active, and professional. I have passed on your comments to the staff members involved. I wish you all the best for the future, and please do not hesitate to contact us if we can be of assistance again. Kind Regards,Richard Lake - Director.

5/5

Trustpilot

I recently purchased a house through…

I recently purchased a house through Vickery Estate Agents. I received regular updates and found the process seem less from start to finish.I would recommend Vickery’s to anyone looking to use the housing market.

Mr · 2 May 2019

Agent replied · 11 June 2024

Dear Mr BerridgeThank you very much for your kind review. We're pleased that Richard provided you with a five-star service throughout your transaction and we wish you the best of luck with your recent purchase.Kind RegardsJamie Collins - Client Manager

5/5

Trustpilot

highly recommended

The friendly team made the process very straight forward even with my credit history. Helped every step of the to ensure everything was ready for when I moved in

Shawn · 26 April 2024

5/5

Trustpilot

A great local Estate Agents

I have always found the staff at Vickery most helpful and have benefited from their great experience, both as a landlord and in the sale of my house. They provide an excellent service!

Debra · 28 August 2019

Agent replied · 11 June 2024

Dear Debra,Thank you so much for taking the time to review the service you have received from our West End office, and also our lettings management team. It has been a pleasure working with you for all these years, and i will of course pass your thanks on to the team members involved. If we can be of any assistance in the future please do not hesitate to let me know. Kind RegardsRichard Lake - Director

5/5

Trustpilot

My wife and I were well looked after by…

My wife and I were well looked after by Sarah.From the beginning to the point where we decided to use our money on alternative requirement.Very professional with friendly approach.Nice and easy to deal with.

Mr · 1 February 2019

Agent replied · 11 June 2024

Dear Mr HawkinsThank you for taking the time to write a review for the service you received from Sarah in our Fleet branch. I am delighted you were looked after so well and I have passed on your kind words.Kind regardsStuart Wright - Area Director

5/5

Trustpilot

Outstanding communication

Outstanding communication, I was always kept informed of any update throughout the whole process. Excellent customer service.

Laura · 31 October 2022

Agent replied · 11 June 2024

Dear LauraThank you for your review. Its always great to hear the team are providing such excellent service and communication.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Amazing experience

Amazing experience! Would highly recommend Vickery! We had a quick and smooth process and was updated weekly! Definitely 10/10!

Naomi · 10 August 2022

Agent replied · 11 June 2024

Dear NaomiThank you for your 5* review. I'm delighted you would recommend Vickery based on the service you have received. We wish you all the best for your move.Kind RegardsStuart Wright - Director

5/5

Trustpilot

Vickery Estate Agents from my point of view as a Landlord

Vickery Estate Agents from my point of view as a Landlord are always courteous, efficient, attentative, caring, meet my needs & provides an excellent service & I should have no reservations in recommending them.

PGD · 10 January 2019

Agent replied · 11 June 2024

Dear Mrs Kitchener-SmithThank you for taking the time to leave us such a positive review. Feedback from a Landlord such as yourself is very important to us.Many thanks again.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

Great Communication

Very good communication from a polite and trustworthy team of proactive agents. Love the updates and personal service. A quality experience with Vickery and a great back and forth with Edward who took care of all the nitty gritty!

Vince · 6 September 2023

4/5

Trustpilot

Kept in touch and always well informed

Kept in touch and always well informed. Scott helped us to push our purchase over the line at the last minute too which was greatly appreciated. Looking forward to moving in to our new house!

Andrew · 12 March 2018

Agent replied · 11 June 2024

Dear Andrew Dale, thank you for taking the time to share your feedback regarding Scott Molloy and our land and new homes team. It is great to hear that Scott was able to get things through to completion for you. I have forwarded your comments to Scott and his team, and we all wish you the very best in your new home! If we can be of any further assistance please do not hesitate to contact us. Kind Regards,Richard Lake - Director.

5/5

Trustpilot

I purchased through Vickery Estate…

I purchased through Vickery Estate Agents and found their service very helpful and professional. A smooth buying process, Vickery helped with all of the major hassles. Both pleasant and efficient people to assist you.

Mr · 4 October 2018

Agent replied · 11 June 2024

Dear Mr EvansThank you for the fantastic review you left for our Farnborough office. I have passed on your kind words to the team. I am glad that you found the buying process a good one and that the team were able to help you through the process smoothly.Please do not hesitate to contact us if we can be of any assistance in the future.Kind RegardsStuart Wright - Area Director

4/5

Trustpilot

Great Service

Karen Howard at Vickery Lettings in Farnborough always dealt with any issues or questions I had regarding my rental property quickly and professionally. I would definitely recommend them or use them again in the future.

Miss · 29 June 2017

Agent replied · 11 June 2024

Dear Miss ChamberlainThank you for taking the time to leave us such a positive review. We wish you well in your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

A real team effort

Our sale proved to be a challenge but the agents were wonderful. Courteous and friendly and always felt we were well informed and looked after. The all in one package was great for us.

Patricia · 14 February 2018

Agent replied · 11 June 2024

Dear Patricia,I am so pleased to hear that our Lightwater team provided such a high level of service during the sale of your home, which as you mentioned was sometimes challenging.It is also good to know that the all in one package worked well for you and if we can be of service to you in the future please contact us.Kind Regards,Richard Lake - Director

5/5

Trustpilot

Excellent service

We wish it had been us selling through Vickery as well as our purchase, as they kept us all informed as the chain moved. Extremely helpful and very courteous at all times. A definite recommendation

Stephen · 15 December 2016

Agent replied · 11 June 2024

Dear Mr Wroot,Thank you so much for such a lovely review of our service, your comments are greatly appreciated. I hope that you have a fantastic Christmas in your new home, and a very happy new year. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Thank you Vickery

Thank you VickeryNicky was very friendly and helpful. She was patience and welcoming. I will certainly recommend Vickery to my friends.Thank you very much.At the same time James from letting was very helpful.

Mr · 16 November 2018

Agent replied · 11 June 2024

Dear Mr SankaranThank you for your kind words about Nicky in the Farnborough office and James from the lettings team. I am delighted you would recommend Vickery to you friends and that you have been pleased with the service you have received.Kind RegardsStuart Wright - Area Director

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