Trusted Agent profile · Exeter

Vickery Holman Exeter reviews

4.8

★★★★★ Excellent

696 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter, EX1 1NP

Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.

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2.6 / 5

10

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

First class service

The service we've had from Vickery's has been been very professional. From the day of valuation to the day of exchange, it has been first class

Ben · 15 December 2022

Agent replied · 11 June 2024

Dear Mr Bennett,Thank you very much for taking the time to leave us this lovely '5 star' review! I'm so pleased you felt we provided you with a 'first class' service - that is certainly what we set out to achieve!We wish you all the very best for the future.Kind Regards,Richard Orme - Director

5/5

Trustpilot

I’ve had a great experience purchasing my first home

I’ve had a great experience purchasing my first property with vickery. They’ve got excellent customer support and range of services. Nicki Wilson have been very helpful and was available to help me throughout the process. Definitely recommend this company and services they provide.

Mr · 24 August 2019

Agent replied · 11 June 2024

Dear Mr KhadkaThank you for taking the time to leave us a 5* review. I have passed on your kind words to Nicki and the team in the Farnborough office. Im delighted you would recommend Vickery.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Friendly and Efficient

I’m very pleased with my house purchase through Vickery. Jamie, at Camberley branch, has been great. I have been able to make regular contact easily and found Jamie to be very efficient and helpful. In my experience VICKERY have offered a friendly and professional service.

Ms · 10 April 2018

Agent replied · 11 June 2024

Dear Ms Rabey,Thank you for taking the time to write us a review. I am very pleased that you found your dealings with Vickery and Jamie to be so efficient and helpful. We very much look forward to handing over the keys to you for your new home on completion day.If there is anything else we can do to help in the meantime please do not hesitate to ask.Kind regardsChris Gray - Manager

5/5

Trustpilot

Excellent service

I would thoroughly recommend Vickery. Camberley branch dealt with the sale and they were very professional throughout. I was impressed by their good advice and communication throughout. The staff were all very friendly and helpful and most importantly they found us a buyer very quickly!

Sarah · 5 March 2018

Agent replied · 11 June 2024

Dear Sarah Daniell,Thank you for such a wonderful review of the team in our Camberley branch. I am delighted to hear that the advice and communication impressed you, and that we found you a buyer quickly. I have passed your feedback on to our Camberley team who all send their best wishes. If we can be of any further assistance please do not hesitate to contact us. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Great staff, great service.

Great staff, great service.The guys at Vickerys are everything you want from an estate agent; polite, professional and productive... keeping you informed at all stages of the process. Will use again.

Keith · 23 April 2022

Agent replied · 11 June 2024

Dear Mr Foster,Thank you so much for taking the time to leave us such a wonderful review - it's very kind of you.We very much look forward to working with you again in the future.Kind Regards,Richard Orme Director

5/5

Trustpilot

Was able to help me with information…about travelling in and out of camberly

Was able to help me with information regarding the area and travelling- this is invaluable to someone who is moving into a new area. She was able to put my mind at ease. She answered all of my questions thoroughly. I am well informed.

Mrs · 9 July 2018

Agent replied · 11 June 2024

Dear Mrs Chaudry,It can be very daunting moving to an area that you do not know very well, I am extremely pleased that Amy Soanes was able to put your mind at ease and assist in you finding your next home.Thank you for taking the time to review the service you have received.Kind regardsChris Gray - Manager

5/5

Trustpilot

We've just exchanged on our first home…

We've just exchanged on our first home through Vickery's and we couldn't be happier with the process. Toby especially has helped make the process really quick, smooth and professional. I'd highly recommend Vickery's.

Mr · 25 July 2024

5/5

Trustpilot

Top marks!

We cannot fault Vickery at all, they have been superb and extremely helpful throughout the whole process. Adi and Evie have been fantastic and we would definitely recommend them and Vickery to any friends and family who might be looking at selling their properties.

Jamie · 5 September 2017

Agent replied · 11 June 2024

Dear Mr MorrisThank you for taking the time to write such a lovely review regarding the service provided by Adi and Evie from our Fleet office.Adi and Evie have said that it has been a pleasure to work with you and look forward to seeing you on completion this Friday.We hope that you will be happy in your new home and we hope that we can be of service to you in the future.Kind regardsRichard Lake - Director

5/5

Trustpilot

I bought a lovely bungalow through…

I bought a lovely bungalow through Ieuan Denman, at VICKERIES in FRIMLEY, he was excellent, kept me informed of everything, was well impressed. I used Vickeries 4 years ago, to sell my parents house, again they were brilliant, I would always recommend them.

WHITCHER · 9 July 2018

Agent replied · 11 June 2024

Dear Mrs Whitcher,Thank you for taking the time to write us such a lovely review, I will be sure to pass on your comments to Ieuan for you. I'm glad you're settling into your new home.It was a pleasure to work with you again, and I certainly hope we can assist you in the future if you decide to move again.Kind regardsChris Gray - Manager

5/5

Trustpilot

I found Vickery's very professional …

I found Vickery's very professional from start to finish with my recent let,the people involved need to be congratulated on the way they treated any issue.I also found Karen at the Farnborough Branch very friendly and helpful,well done to all the team .

Mr · 1 November 2017

Agent replied · 11 June 2024

Dear Mr & Mrs GreenThank you for leaving such a great review, i will pass on your kind words to those involved.We hope you have settled well into your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

We have used Vickery Lettings…

We have used Vickery Lettings Farnborough for several years now and have aiways found Karen, James and Bridget very helpful,quick to respond and very approachable with any queries that we have. I would certainly recommend them Together they make a great team.

Beverley · 2 May 2018

Agent replied · 11 June 2024

Dear Mrs ArcherI am very pleased to hear that you have been more than satisfied with the service Vickery have provided you with over the years.I will be sure to pass on your kind words to both James & Bridget.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

The team have been very responsive…

The team have been very responsive friendly and professional at all times. I would not hesitate to recommend them, and I will certainly use them for my matter. Specific mention to Sarah Morris - she is just awesome :)

Angela · 21 November 2019

Agent replied · 11 June 2024

Dear AngelaThank you for taking the time to leave Sarah a 5* review. I'm delighted you were so impressed and will be using our services going forward.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

We were very happy to the service given…

We were very happy to the service given by this Estate agent , Vickery . Especially to Jordan who keeps updating us until the house was purchased . Thank you .

Arnold · 15 July 2024

5/5

Trustpilot

Amazing people and Company..

We can not say thank you enough to Chris and the Frimley team for how fast they worked to get is in our new home. They managed to get every thing sorted with in 4 working days and was so supportive.

Fraser · 16 October 2018

Agent replied · 11 June 2024

Dear Fraser Markham,Thank you so much for taking the time to provide your feedback. It is great to hear that Chris from our Frimley office was able to support you throughout the transaction. I have passed on your feedback to Chris who sends his warmest regards. Kind RegardsRichard Lake - Director

5/5

Trustpilot

So far...excellent!!

We really have found the service from 'Vickery' in Camberley, personified by 'Amy'...to be faultless! She has been more than helpful in communicating our questions and queries to the vendors and solicitors. Fingers now all crossed for an early completion!Carol C.

Carol · 7 August 2018

Agent replied · 11 June 2024

Dear Ms Chetta,Thank you very much for kindly reviewing the service provided by Vickery, and specifically my colleague Amy. In what is always a challenging time for both Buyers and Sellers, communication is extremely important. I will be sure to pass your comments over to her, and goo luck on completion day.Kind regardsChris Gray - Manager

5/5

Trustpilot

Great Service!

My dealings with Vickey have always been positive. Friendly, responsive and helpful staff where nothing is too much trouble which is why I have no hesitation in recommending them for your housing needs. One of the best Agents in the field.

Deena · 12 June 2018

Agent replied · 11 June 2024

Dear Mrs Chapman,Many thanks for taking the time to leave us such a positive review.I'm very pleased to hear that you were happy with the service you received as a tenant over the years.We wish you well in your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

Since placing my property on the market…

Since placing my property on the market I have not felt the need to switch agent or 'go multiple'Vickery estate agents have dealt with all problems and enquiries quickly and efficiently and I would definitely use their services again.

Alan · 22 June 2019

Agent replied · 11 June 2024

Dear AlanThank you for taking the time to leave a review for our Fleet office. It has been a pleasure working with you and I am delighted that the property sale has now completed. We will be delighted to assist you in the future should you need it.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Truly customer service

On recommendation, I contacted Vickery Estate Agents seeking an independent property valuation before deciding an offer price. Although not involved in either my sale or purchase, the phone call response was friendly and very helpful in suggesting a desktop service not requiring a visit. The information was provided within twenty four hours without charge. What a pleasure to deal with this Agent.

David · 15 November 2021

5/5

Trustpilot

Excellent service

Excellent service. My brother and I were kept fully-informed of viewings, potential purchasers and how the sale of our father’s house was progressing.

Caroline · 17 October 2022

Agent replied · 11 June 2024

Dear Mrs Mercer,Thank you for taking the time to leave us this lovely review.I'm so pleased you felt we gave an 'excellent service' as that is always what we aim to achieve!Kind regards,Richard OrmeDirector

5/5

Trustpilot

PROPERTY SALE

EVIE, THANK YOU FOR YOUR CALM AND EFFICIENT HANDLING OF OUR SALE. WHETHER IT WAS CHASING THE PURCHASER'S SOLICITORS OR THE PURCHASER, IT WAS ALL DONE WITH UPMOST PROFESSIONALISM. AFTER SOME TRIALS AND TRIBULATIONS WE GOT THERE IN THE END.

Philip · 21 June 2018

Agent replied · 11 June 2024

Dear Mr GearyThank you for your fantastic review. I have congratulated Evie for her hard work and fantastic service. She passes on her kind regards. We look forward to completion early next month and if we can be of any assistance in the meantime please do not hesitate to give us a call.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Excellent customer service (end-to-end service)

Extremely satisfied with the end-to-end experience, from viewings to exchanging. James Belcher and Stuart Wright specifically have been very helpful, friendly and professional throughout the process. I would definitely recommend Vickery to my friends and family and have done so already.

Customer · 27 June 2017

Agent replied · 11 June 2024

Dear Mr & Mrs Du ToitThank you so much for your kind comments. It has been an absolute pleasure working with you again.We all wish you the best for your next adventure it sounds exciting.If we can be of any assistance in the future, please do not hesitate to contact us.Kind Regards Stuart Wright, Area Director

5/5

Trustpilot

Great service from Lewis Careford

Friendly, helpful, and professional. Lewis provided excellent communication throughout and always made time to deal with any questions. I wouldn't hesitate to recommend.

Rhys · 29 September 2022

Agent replied · 11 June 2024

Dear Rhys,Thank you for taking the time to leave Lewis such a positive review!We look forward to continue to help you with your search.Kind Regards,Richard OrmeDirector

4/5

Trustpilot

During our tenancy

During our tenancy, vickery always looked after us and made sure every issue was solved quick and efficiently. When we left, we had a little problem with the deposit & the landlord but Vickery helped us a lot 😊

Leyre · 26 November 2018

Agent replied · 11 June 2024

Dear LeyreJust a quick note to say thank you for your review.I'm pleased that we were able to reach an amicable solution for both parties.I wish you well for the future, but if you feel the need to move back to Camberley then please do not hesitate to get in touch.Kind regardsKaren Howard - Lettings Admin. Department Manager

5/5

Trustpilot

Excellent estate agents

We found the Vickery staff at the Farnborough office to be polite, professional and efficient. They arranged several viewings within the first few days of our house going on the market and found us a buyer within the week.

John · 18 October 2017

Agent replied · 11 June 2024

Dear Mr ClarkeThank you for your kind words and taking the time to leave a review.It's nice to hear that the team in Farnborough were able to secure a buyer so soon after your property was put on the market.I have passed on your kind words to the team in Farnborough, who will of course be in contact with you until after completion, and we hope that the move goes smoothly.Kind regardsRichard Lake - Director

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