Trusted Agent profile · Exeter

Vickery Holman Exeter reviews

4.8

★★★★★ Excellent

696 reviews across 2 platforms

Balliol House Southernhay Gardens, Exeter, EX1 1NP

Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.

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2.6 / 5

10

Reviews on Google

This office

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686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

Nicki is a diamont thank you all your…

Nicki is a diamont thank you all your help

Damian · 26 February 2019

Agent replied · 11 June 2024

Dear Damian MielczarekThank you for your kind words about Nicki in our Farnborough office. Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Sarah Morris 10/10

We have been very happy with the service provided by the Fleet (Hampshire) branch of Vickery. Especially by Sarah Morris, we have been kept up to date constantly and would not be completing as soon as we are, were it not for Sarah's excellent attention to our purchase.

Joe · 20 September 2021

Agent replied · 11 June 2024

Dear Mr BirssThank you for taking the time to leave a review for Sarah and the Fleet team. We wish you both all the best in your new home and look forward to handing over the keys next week.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Vickery were excellent with a high level of professionalism

Vickery were excellent and kept me appraised at every step of the process. All the staff were extremely friendly and most helpful with a high level of professionalism.I would highly recommend them to anyone wanting to sell their property.

Mr · 21 November 2022

Agent replied · 11 June 2024

Dear Mr BoulterThank you for the review. I am delighted that you have been so happy with the service and professionalism from all of the staff. Kind RegardsStuart Wright - Director

5/5

Trustpilot

James Collet

Having recently dealt with the Vickery Frimley office my wife and I would like to particularly praise the work of James Collet who we had the most contact with.At all times his manner was professional, informative and friendly which we greatly appreciated. He is a credit to Vickery & Co and we wish him well in his career.

Stephen · 17 October 2017

Agent replied · 11 June 2024

Dear Mr HensbyWhat a lovely review regarding the service provided by James, thank you for taking the time to write it. I am so pleased to hear that he provided such a professional and friendly service and kept you updated throughout the process.I have passed on your comments to James and we hope that we can be of service to you again in the future.Kind regardsRichard Lake - Director

5/5

Trustpilot

Alannah Christianson/ Vickery

We went for a viewing in Frimley and we were very pleased with the way that Alannah from Vickery Estate Agents conducted herself in a most informative and professional way. Aiannah also did a follow-up with more details and information in a very timely manor.We would thoroughly recommend Vickery Estate agents of Camberley Joe/Barbara

Consumer · 23 February 2020

Agent replied · 11 June 2024

Dear Joe & Barbara,We all appreciate your wonderful 5 star review of the service you received from Alannah at our Camberley branch.Our staff always strive to be efficient and precise in their preparation for, and during their accompanied viewing appointments. Alannah and I are therefore very grateful that you have taken the time to recognise her efforts in this way - thank you. Kind Regards,Steve Connolly - Managing Director

5/5

Trustpilot

Warm welcome

We felt welcome from the minute we walked through the door. Even though we are not planning to move next year, Nicola spent time with us and told us about the area. She was extremely friendly and helpful. We really hope that Vickery will be able to help us when we are looking to move.

Mr · 6 August 2019

Agent replied · 11 June 2024

Dear Mr & Mrs Revell Thank you for your very kind and positive words. Nicki will be on hand to help you with your search when the time comes and we will be delighted to help you find your next property.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Fantastic from search to completion

Richard and the team were incredibly proactive in finding us the property we wanted and seeing every detail through to completion. Communication was key as well as understanding our requirements. Would highly recommend Vickery.

Naomi · 25 February 2021

5/5

Trustpilot

A good overall professional service

A good overall professional service. Communication was good and their staff were cheerful and kept us informed of progress.

Gj · 10 April 2024

Agent replied · 11 June 2024

Dear Mr Challis,Thank you for leaving this five star review, I am very pleased to hear we have been able to provide a professional service and have kept you informed throughout the process.Should you need anything else in the future, please don't hesitate to get in contact.Kind regards,Edward Whitaker - Manager

5/5

Trustpilot

Excellent!

I can not speak more highly of the service I received from Brad and Matt. Great communication throughout, with many a laugh despite some of the niggly house moving issues. I would highly recommend to anyone looking to buy or sell.Many thanks to them both

Miranda · 15 December 2021

Agent replied · 11 June 2024

Good Morning Miranda. Many thanks for taking the time to write the outstanding review for Brad and Matt, i will pass it on to them, I'm sure they will be very pleased. We wish you luck in the future and hope you enjoy a safe and Merry Christmas!Kind RegardsNicki WilsonCustomer Service Agent.

4/5

Trustpilot

Did well particularly when dealing with…

Did well particularly when dealing with a very difficult buyer who proved very difficult to correspond with and continuously attempted to move the goal posts. Nicky did very well in dealing with the buyer and kept me in touch with developments as they happened. Finally a pleasing result which was obviously hard to achieve.

Mr · 1 April 2019

Agent replied · 11 June 2024

Dear Mr BrooksThank you for your feedback. I know this was a challenging sale but I am pleased that Nicky was able to manage it through to a successful conclusion. I have passed on your kind words and thanks to Nicky for her support.Kind RegardsStuart Wright - Area Director

5/5

Trustpilot

Buying a new build property…

I thought buying a new build property would be stressful, but Steve & Scott from the Land & New Homes team, have done a great job providing regular updates & answering all my questions promptly. Nothing has been too much trouble. Would highly recommend.

Mark · 24 July 2024

5/5

Trustpilot

The viewing was punctual and conducted…

The viewing was punctual and conducted with care for the vendors property which is how it should be.Lewis who conducted the viewing was helpful and answered most of the questions raised. He offered to find out if answers could not be provided but these questions were minor and not particularly important so it was left that we would call back if more information was required.

Ian · 25 March 2023

5/5

Trustpilot

Richard at VICKERY frimley was an…

Richard at VICKERY frimley was an absolute pleasure to deal with, very knowledgeable, not pushy, very accommodating with numerous viewings, his time keeping was fantastic and helped me secure the deal i wanted. But unfortunately the chain broke my end. I looks forward to continue working with Richard and the friendly team at vickery

Kamal · 12 September 2018

Agent replied · 11 June 2024

Dear Mr Uddin,Thank you for taking the time to review the service provided by Richard Orme in our Frimley office. I have passed on your feedback to Richard who sends his regards, and we hope that we may be able to assist you with a move in the future. Kind Regards,Richard Lake - Director

5/5

Trustpilot

Our experience with Vickery was amazing…

Our experience with Vickery was amazing - really helpful and supportive throughout our moving process. Sarah in particular was really professional and helped us to view our new home a few times which was really helpful! Thank you so much for all of your help :D

Marianna · 15 May 2021

Agent replied · 11 June 2024

Dear MarriannaThank you for taking the time to leave such a lovely review. Sarah sends her regards.Kind RegardsStuart Wright - Area Director

1/5

Google

Really poor service, miss leading & wasted valuable time. Unimpressed and definitely don’t recommend.

Sacha · 19 May 2024

Agent replied · 13 June 2024

We'd be delighted to resolve the issue you have with us but unfortunately you aren't on our database as a client

5/5

Trustpilot

Great service from Matt and Lewis…

Great service from Matt and Lewis throughout the process. Including the legal process in house is also a great service. Ensures continuity of process on the sales side making what can be a stressful process much smoother

ALASTAIR · 18 October 2024

5/5

Trustpilot

Absolutely fantastic service

Absolutely fantastic service from James. He listened carefully to my requirements and stuck exactly to them. He even contacted me via email only when I requested no calls. Much better than many services who completely ignored this request and bombarded me constantly. Extremely professional and well turned out. I will use this company again.

Keely · 29 June 2017

Agent replied · 11 June 2024

Dear Mrs de SouzaWhat a lovely review for James in our Camberley office.We always strive to provide a professional service and ensure that we adhere to what has been requested.Thank you for taking time out to leave your review, it is much appreciated.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Fantastic from start to finish

We recently purchased our first home in Lightwater through Vickey. We have been extremely impressed with the service, especially from Lana Baker, the agent who was managing the transaction. She kept us informed and updated by email and telephone at every milestone. Buying our first home was a daunting endevour, which Lana and the rest of the team at Vickery, have made seamless and far less stressful than we imagined it would be. Their knowledge, expertise and communication have been faultless and we would definitely recommend Vickery to anyone.

Jack · 15 September 2020

5/5

Trustpilot

Smooth, simple, sale of the family home!

We engaged Vickery's to sell the family home when Mum moved into a residential care home. They offered a packaged deal with their friendly lawyers, which suited us! They understood our needs and saw them through, communicated clearly, and often, about the progress of the sale. All in all, a great service, thoroughly recommended.

Andy · 13 June 2017

Agent replied · 11 June 2024

Dear Mr GoodbournI am so pleased to hear that you received such a good service from our team in Frimley and from the Specialist Property Lawyers team. I have passed on your comments to them and we would like to thank you for taking the time to write the review and for recommending us.Kind RegardsRichard Lake - Director

5/5

Trustpilot

Vickery's were very helpful

Vickery's were very helpfulAlways informing us of any new propertys to the market quick to get us in for viewing Matt was an absolute pleasure always happy to show us around thanks

Jacquline · 20 August 2020

5/5

Trustpilot

Joshua was always very informative and…

Joshua was always very informative and with regular updates right through to completion. Very happy.

MATTEO · 6 February 2023

5/5

Trustpilot

Great service from local agents

Great service with weekly updates re the progress of the purchase.Always available to chat and give advice.Super service all round

Adrian · 4 December 2023

Agent replied · 11 June 2024

Dear Mr Ringrose,I am delighted to hear we have been able to provide a 'super' service to yourself throughout the progression of the purchase, we strive on making sure we do this to the highest standard.Myself and the team wish you all the best with the recent purchase.Kind regards,Edward Whitaker - Senior Client Manager

5/5

Trustpilot

Lightwater/Camberley - Wonderful!

So pleased I chose Vickery Estate Agents in Lightwater/Camberley. Really helpful and lovely people, Stuart, Andrew and James - thank you! The in-house conveyancers were absolutely fantastic, can’t fault Lorraine and Sarah! They dealt with everything so promptly, always kept me up to date and tackled arising issues immediately. Thank you ladies.

ANGELA · 28 November 2017

Agent replied · 11 June 2024

Dear AngelaThank you for taking the time to leave us a review of your experience. I have passed on your kind words to everyone involved. I am delighted you have been so pleased with the service you received and we wish you and your family a stress free move. As always if there is anything we can do in the future to help please do not hesitate to contact us.Kind regards Stuart Wright - Area Director

5/5

Trustpilot

Excellent service from Vickery Farnbrough

Excellent service. All staff were informative, cheerful, positive, honest and supportive. My main contact was Lewis in the Farnborough branch, who was always enthusiastic and committed to selling our property in a tough market. I continue to tell anyone that will listen what a positive experience I had with Vickery.

Juliet · 26 March 2019

Agent replied · 11 June 2024

Dear JulietThank you so much for your fantastic 5* Review. It is always lovely to hear that the team and especially Lewis were able to impress you so much that you are recommending us to friends and family. It has been an absolute pleasure to work with you on your sale and we all wish you the very best for the future.Kind RegardsStuart Wright - Area Director

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