Trusted Agent profile · Exeter
★★★★★
696 reviews across 2 platforms
Balliol House Southernhay Gardens, Exeter, EX1 1NP
Vickery Holman's office in Exeter, at Balliol House Southernhay Gardens, is rated 4.8 out of 5 across 696 reviews on two platforms, including 10 Google reviews rated 2.6.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
TrustpilotIt was a joy to deal with Vickery…
It was a joy to deal with Vickery Estates ( land & new homes) the team were Steve Payne, Scott Malloy & Launa. They were professional, courteous & friendly that made the purchase of my flat in Deepcut a pleasurable experience, their knowledge and expertise was very useful which made the process so much clearer & easier. Carmelo Farruggio
5/5
TrustpilotThe team at Vickery Frimley have been …spot on!
The team at Vickery Frimley have been nothing short of brilliant. Calls and emails answered with timely responses, honest advice and they sold our house within three weeks of instruction (and found us one to buy as well).We picked the all-in-one service which was perfect for us as there has been no hidden costs and all parties have been singing from the same hymn sheet.We would totally recommend Vickery to anyone!
Dear Mr Jackson,Thank you for taking the time to leave such a fantastic review of the service provided by Alex Cox and his team in our Frimley branch. It is great to hear that you found our 'All in One' service helped all parties work together for you throughout the transaction. I have passed on your feedback to Alex and the team, who send their regards, and wish you all the best for the future. If we can be of service again in the future please do not hesitate to contact us.Kind RegardsRichard Lake - Director
5/5
TrustpilotAmanda and Evie were instrumental in…
Amanda and Evie were instrumental in getting our purchase over the line. They went above and beyond and were extremely professional.
Dear LH & CE-PThank you for taking the time to write a review. I am so pleased to hear that our Lightwater office provided such a good service and were able to guide you through your purchase.I have passed on your comments to them and hope that you will be happy in your new home.Kind RegardsSam Teague - Manager
5/5
TrustpilotSelling in Fleet
Our sale in November 22 of a large 6 bedroom property was a complicated and at times demanding process. We would like to highly compliment the Fleet branch and in-particular Elliot Ward for his expert advice, timely communication and accountability throughout the process.We would highly recommend and definitively use again
Dear DamonThank you for leaving Elliot and the Fleet office such a fantastic review. I am delighted to hear you would recommend them. Wishing you and the family all the best for the future and with your property search.Kind RegardsStuart Wright - Director
5/5
TrustpilotRent payment enquiry
Bridget was very prompt in replying. She was very helpful and polite and answered my question to my satisfaction as usual.
Dear Mr KeanThank you for such a positive review. I am very pleased to hear that Bridget was able to deal with your enquiry to your satisfaction. I will be sure to let Bridget know of the great review that she has received.Kind regardsKaren Howard - Lettings Admin. Department Manager
5/5
GoogleWe are very pleased with the help Amy was able to give us.
Thank you Henry. We are delighted that Amy was able to save your business such a large amount in business rates.
5/5
TrustpilotGood viewing experience
Sophie Riley of the Fleet office was pleasant and personable when showing us around a couple of properties in Farnborough. During the three times we met her, she was consistently pleasant and not overbearing. She enabled us to view the second property thoroughly without rushing us or pushing. Exactly what we needed in an estate agent.
5/5
Trustpilotno problems at all
Having dealt with Richard Orme, we can't fault his approach to helping us purchase. He was professional and attentive at all times.
Dear Dan R,Thank you very much for taking the time to leave such valuable feedback. I have passed your comments to Richard Orme at our Camberley office, who wishes you a very merry Christmas and a happy new year. Kind RegardsRichard Lake - Director
5/5
TrustpilotThoroughly professional
I recently used the services of Vickery to help find a rental property in the Fleet area.The attitude of everyone I dealt with was thoroughly professional and helpful, from viewings through to completing the tenancy agreement.Particular mention to James, Archie, Lisa, Nikki, Nicole and of course Sarah who found the property for me.Would thoroughly recommend Vickery based on my positive experience.
Dear Mr BeckettThank you for taking the time to leave the fantastic 5* review. It really is great to receive such high praise and to have experienced it from so many individuals is even more impressive. We wish you all the best in your new property and hope you and the family will be very happy there.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotGreat experience
Great experience, Sarah Morris was always willing to help and answer any queries.
5/5
TrustpilotWonderful estate agents
Vickery were amazing from start to finish. They kept us regularly updated with the progress of the house and were happy to help answer any questions we had. As first time buyers we weren’t confident in the process but they were there to help us every step of the way. Nicky in particular was so kind and patient answering out endless questions. I can’t recommend them enough.
Dear Mr ThomasThank you for your kind words. I have passed them onto Nicky and the Farnborough team. I am delighted we were able to help you through the process of buying your first home. If there is anything we can help you with in the future please do not hesitate to contact us.Kind RegardsStuart Wright - Area Director
5/5
TrustpilotThe Best…
I would highly recommend Vickery Estate Agents. Selling & buying a home can be very stressful but the difference is the Estate Agent you choose. Fantastic customer service on every level. Thank you in particular to Richard Lake who has been at the end of every phone call & answered every question I have had.I would use Vickery in the future without hesitation.Thanks a million for everything.Julia Whiteman
Dear Julia Whiteman,Thank you so much for taking the time to review our service. It has been a pleasure working with you, and I thank you very much for your kind words. If there is anything you need in the future please do not hesitate to pick up the phone.Kind RegardsRichard Lake - Director
5/5
TrustpilotIt was a pleasure to deal with James …
It was a pleasure to deal with James and the team at Frimley for our purchase. Professional, polite and efficient.
Dear Mr KavanaghThank you for your kind words regarding the service provided by James and the team in Frimley.We wish you well in your new home and hope that we can be of service to you again in the future.Kind regardsRichard Lake - Director
5/5
TrustpilotI'd happily recommend Vickery
I would happily recommend Vickery. They have been excellent from start to finish. Always keeping me informed in regards to my sale and available for advice about my onward purchase. Edward and the rest of the team at the Camberley branch have been awesome. I would definitely use again.
Dear Mr Graham,Thank you very much for taking the time to leave Edward and the Camberley branch such a great review! We are delighted to have been able to help you with your sale, and wish you all the very best in your new home!Kind Regards,Richard OrmeDirector
5/5
TrustpilotOutstanding
We actually chose to let a property from a different agent, which in the end came down to location, so this review is unbiased in that we aren’t swayed by the emotion of our dream home or let having been arranged by Alannah @Vickery.Excellent service - responsive, helpful and the perfect mix of friendly and professional manner. A pleasure to deal with. Thank you.
Thank you for your feedback and I have passed this on to Alannah. Please do contact us if you decide to move again.Kind RegardsJames Dickson - Lettings Department Manager
5/5
TrustpilotExtremely responsive and professional
Extremely responsive and professional, a great experience overall
5/5
GoogleI had Kate Robertson valuing my property and she was competent, knowledgeable and polite. Would highly recommend her!
Thank you Katie!
5/5
TrustpilotVery good
Very good, always polite and helpful. Nikki and Lewis were very communicative, supported by a strong management team.
Dear Mr GriffithsThank you for your very kind words, I have passed them onto Nicky and Lewis in the Farnborough office. It has been a pleasure working with you and I am glad we were able to impress with the service we providedKind RegardsStuart Wright - Area Director
5/5
TrustpilotI am a tenant who found a new home…
I am a tenant who found a new home through Vickery. Archie and the lettings team were very helpful when my untrustworthy ex-landlord was evasive when asked to give a reference because he did not want to give his address! Vickery were persistent and got the information needed for me to move away from an unpleasant experience.
Dear J JohnsonThank you for your recent review. I have passed on your kind words to Archie as well as the Lettings team and they are all very grateful for you taking the time to leave a review. We hope you will be happy in your new home.Kind RegardsElliot Ward - Manager
5/5
TrustpilotFriendly and informative, A*
Sarah was really friendly and informative at our viewing, would definitely recommend both herself and lettings through Vickery
Dear Miss DeanMany thanks for your review.I will pass on your kind words to Sarah and we wish you well in your new home.Kind regardsKaren Howard - Lettings Admin. Department Manager
5/5
TrustpilotD. Hoare
Vickery have just completed on the sale of my property. The whole process was handled extremely efficiently by Edward who updated me on a weekly basis from start to finish even if there was very little to report, this was very reassuring. I would choose to use Vickery again.
Dear Mr Hoare,Thank you very much for taking the time to leave Edward such a positive review. I am delighted you found that 'the whole process was handled extremely efficiently' that is certainly what we set out to achieve! We wish you all the very best for the future. Kind Regards,Richard OrmeDirector
5/5
TrustpilotFriendly service
Sarah was very helpful, friendly and informative throughout the process of viewing and offer.
5/5
TrustpilotGreat service!
We were extremely happy with the professional and supportive service we received. Vickery provided weekly updates and were a very good communication bridge between us and the seller. We had a very comforting experience from finding, offering, exchanging all the way through to completing. Thank you for the 5* service from Tom & the team at Vickery, Lightwater.
Good Morning Mrs S,Thank you for your feedback regarding Tom and our Lightwater team. I am delighted to hear that you had such a great experience and that we were able to look after you. I will pass your kind words on to Tom in particular. If we can be of any assistance at all in the future, please do not hesitate to get in touch. Kind RegardsRichard Lake - Director.
5/5
TrustpilotI have received excellent customer…
I have received excellent customer service from Vickery especially Lewis, you are an asset to them.
Dear Ms Hyde,Thank you for your comments on the service you have received from my colleague Lewis, I will be sure to pass these on to him.Thank you for taking the time to write a review.Kind regardsChris Gray - Manager
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