Trusted Agent profile · Exeter

Strutt and Parker Exeter reviews

4.5

★★★★★ Excellent

589 reviews across 2 platforms

Southernhay West, Exeter, EX1 1PR

Strutt and Parker's office in Exeter, at Southernhay West, is rated 4.5 out of 5 across 589 reviews on two platforms, including 146 Google reviews rated 4.9.

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4.9 / 5

146

Reviews on Google

This office

Trustpilot logo

443

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Trustpilot

A Very Personable Execellent Agent

William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright

Rozzi · 1 March 2024

5/5

Trustpilot

We were delighted with the service…

We were delighted with the service provided by Hamish Spencer-Nairn and Amy McMenemy in the Perth Office. They were very responsive to our queries and nothing was too much trouble! The key exchange was seamless and the post-sale communication has been excellent. We would have no doubt in engaging Strutt & Parker to deal with the sale of our home in the future.

Angela · 23 April 2026

5/5

Trustpilot

We felt we were kept informed

We felt we were kept informed, with a straight bat. Edward Church rang us spontaneously on several occasions when we were confused as to the vendors intent, and kept the deal rolling along. Generous with advice and professional.

Susan · 7 October 2026

5/5

Trustpilot

Strutt & Parker Review

We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.

Kathy · 15 November 2025

5/5

Trustpilot

HIGHLY RECOMMEND

HIGHLY RECOMMEND. I bought a flat in Notting Hill and the estate agent Michael McD from Strutt and Parker could not have been more professional and helpful through the whole buying process.It was a pleasure to meet Michael. He always offered help and advice which was so valuable for me as a first time buyer. Michael was super reliable and very trustworthy - he is that person you like to work with when going through such an important and challenging process. Thanks so much, Kerstin

Kerstin · 8 January 2024

5/5

Trustpilot

No nonsense approach

We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style. Nothing has been too much trouble for Hamish or Amy. And they have made a difficult sale in a challenging market as stress free as they could. Whether it be show clients round, pick up keys, or give advice. The handholding when I was an overly anxious seller waiting for missives to conclude was second to none. Amy in particular shone at making sure I was 100 percent in the loop and clear about next steps. I am very happy that I made the right choice when I picked Strutt and Parker to be our agents.

Mrs · 5 November 2025

5/5

Google

We had a very good experience with Tom Folland and the Strutt and Parker team at the Exeter office. Tom did excellent job of building relationships and communicating with all the various stakeholders to help move the house sales process to conclusion. I would wholeheartedly recommend them.

Colin · 2 November 2025

Agent replied · 16 April 2026

Colin, thank you for your wonderful feedback! We're thrilled to hear that Tom and the Strutt and Parker team provided you with excellent service and built strong relationships throughout the house sales process. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We cannot thank Isabel Clifton enough for her help in negotiating our sale. She was totally professional throughout the process and was calmness personified when things might have become heated. Isabel is always very approachable, friendly and responsive and we would unreservedly recommend her and the Strutt & Parker team.

Michael · 19 September 2023

Agent replied · 15 June 2024

Hi Michael, thank you for your feedback. We are very proud of our Exeter team and will make sure to pass your comments on to Isabel. Best wishes, Strutt & Parker

5/5

Google

Our estate agent, Helen DeBurton, was polite, knowledgeable, understandable, supportive and extremely personable, which made our complex purchase so much more bearable. Her communication throughout the purchase process was timely, accurate and calming. We would not hesitate to recommend Helen and the team to anybody. Sue and Jim Thompson

Sue · 16 June 2023

Agent replied · 15 June 2024

Hi Sue and Jim, thank you for your review! We are so glad you had a great experience with our Exeter team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

Helen de Burton and the Strutt and Parker team could not have worked harder or done a better job for me. I am extremely grateful for everything that they did to achieve the sale and help me throughout the process.

Anne · 9 November 2025

Agent replied · 16 April 2026

Anne, thank you so much for your kind words! We're thrilled to hear that Helen and the Strutt and Parker team provided you with such reliable support throughout the sale process. Your gratitude means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Thank you to Amy McMenemy

On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.

Freya · 9 June 2023

5/5

Google

Helen was so professional and the sale of my property was handled in a very friendly way. Above all - the results were amazing. We have three offer within 24 hours of advertising and the property was sold above the asking price within a week. I do not think anyone can better that!PositiveResponsiveness, Quality, Professionalism, Value

Brian · 25 August 2022

Agent replied · 15 June 2024

Hi Brian, thanks very much for your review, we're glad Helen was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

We were very happy with the way Strutt & Parker handled the sale of our property. Isabel Clifton was our main point of contact and managed things with great professionalism from start to finish. She provided a realistic and accurate indication of valuation and, together with the team, dealt with initial marketing, viewings and negotiations extremely well.

S · 24 September 2024

5/5

Google

I have had the pleasure of dealing with the Exeter team of Strutt and Parker on a number of occasions, in particular with Isabel Clifton. Isabel is responsive and attentive, and does her upmost to ensure her sales progress through to completion with the minimum of fuss.

Nick · 16 June 2023

Agent replied · 15 June 2024

Hi Nick, thank you for your review! We are so glad you had a great experience with our Exeter team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Google

Blair Stewart of Strutt and Parker gave us five star service in selling our home in Salcombe. He is both knowledgeable and highly professional and these qualities combined with his kindness and consideration made what could have been a very …

Mirldown · 16 October 2025

Agent replied · 16 April 2026

Thank you for your wonderful review! We're thrilled to hear that Blair provided you with five-star service and made the selling process in Salcombe easier for you. Your trust in our customer-centric approach and your recommendation mean a … More

5/5

Trustpilot

Selling hrough Strutt and Parker Sevenoaks

Victoria at Strutt and Parker Sevenoaks was very positive about finding a purchaser and gave some great ideas about presenting my property to achieve the best price.She remained positive through difficult market conditions and kept me completely upto date throughout the whole sales process. Staff always passed on messages from the purchaser responding quickly which enabled the sale to proceed smoothly.

Tina · 1 July 2024

5/5

Google

As a recent purchaser Helen was invaluable in achieving a successful sale. She was always available to answer queries and was fair and honest in her negotiations. Her frequent contact with buyer and seller smoothed the process and I would highly recommend Strutt and Parker

John · 16 June 2023

Agent replied · 15 June 2024

Hi John, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Helen. Kind regards, Strutt & Parker

5/5

Google

I never thought I would give 5 stars to an estate agent! Isabel has been great though, it has felt like she has been a partner in the selling of our property. It’s been fantastic to have someone so competent to deal with.

David · 16 June 2023

Agent replied · 15 June 2024

Hi David, thanks very much for your review. We're glad Isabel was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Helen De Burton was the main part of our experience with Strutt and Parker and she is highly recommended. Helpful, understanding, genuine and proactive without being pushy. A pleasure to deal with and what I would hope for from an estate agent.

Catherine · 16 June 2023

Agent replied · 15 June 2024

Hi Catherine, thank you so much for your feedback. We will certainly pass your comments on to Helen. Best wishes, Strutt & Parker

5/5

Trustpilot

The Stars in the Sevenoaks Office Truly Shine.

Seeking a new home near family after the death of my husband has been tough; 43 years of marriage then it’s all change. The warm, empathetic support and professional courtesy extended to me by the staff at the Sevenoaks branch has been hugely appreciated. Not only did they find me a new home but their genuine enthusiasm has imbued me with real sense of hope. They have shown that despite the necessary demands of business, humanity can triumph. Thank you for helping me find my future.

Pia · 14 June 2025

5/5

Trustpilot

Excellent communication

I have just let my property through Strutt and Parker Kensington office. I have had a very good experience. Ajay was excellent and keeping me informed throughout the whole process.

Elaine · 5 July 2025

5/5

Google

As a Buying Agent I have bought a number of properties where Isabel Clifton has acted for the vendors. It's always a pleasure working with an agent who is knowledgeable and efficient in ensuring our respective clients achieve a good result …

Nigel · 16 August 2025

Agent replied · 16 April 2026

Thank you, Nigel, for your wonderful feedback! We're thrilled to hear that working with Isabel has been a pleasure and that her knowledge and efficiency have contributed to seamless transactions for your clients. Your recognition of our … More

5/5

Google

I highly recommend Tom Folland and his team. Tom, in particular, has been outstanding over the 2.5 years it took to sell our property, honest, direct, and diplomatically effective when needed. I wouldn’t hesitate to use their services again!

Christian · 29 March 2025

5/5

Google

Ours was not an easy transaction but Tom Follond exhibited typical grit and determination + professional advice to get us over the line. A thoroughly friendly office who really do go the extra 2 miles! Well done and highly recommended.

Frederick · 21 July 2023

Agent replied · 15 June 2024

Hi Frederick, thanks very much for your review. We're glad Tom was able to support you throughout the process. Best wishes, Strutt & Parker

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