Trusted Agent profile · Exeter

Strutt and Parker Exeter reviews

4.5

★★★★★ Excellent

586 reviews across 2 platforms

Southernhay West, Exeter, EX1 1PR

Strutt and Parker's office in Exeter, at Southernhay West, is rated 4.5 out of 5 across 586 reviews on two platforms, including 146 Google reviews rated 4.9.

Google logo

4.9 / 5

146

Reviews on Google

This office

Trustpilot logo

440

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

We're really happy that we chose Strutt & Parker in Exeter to sell our house. We had used another branch of Strutt & Parker to sell previously so knew they would be the best. Isabel Clifton took her time to walk us through every step of the process, her experience also helped us to advertise our property in the Financial Times and Country Life magazine which was a big help in gaining interest. We’d really like to thank Isabel, Heather and all of the team in Exeter and we wouldn’t hesitate to use Strutt & Parker again in future. Thank you all.

Steve · 16 January 2026

Agent replied · 16 April 2026

Thank you, Steve, for your wonderful review! We're thrilled to hear that you chose Strutt & Parker in Exeter to sell your house and that Isabel, Heather, and the team provided you with reliable support throughout the process. Your trust in our service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We cannot thank Tom Folland enough for his help and , professionalism during the sale of our grandparents home. His enduring patience and knowledge during a long protracted process . He guided us through the whole process with his excellent professionalism ,from the initial valuation, marketing and sale of the property , we very much doubt the sale of the property would have succeeded without his exemplary help. From start to finish Tom , and Strutt & Parker have been excellent. We would certainly recommend them to any future buyers or sellers you will not be disappointed!

Shona · 16 January 2026

Agent replied · 16 April 2026

Thank you, Shona, for your wonderful review! We're thrilled to hear that Tom's professionalism and support made such a positive impact during the sale of your grandparents' home. Your recommendation means a lot to us, and we look forward to providing the same quality service to future clients. Kind regards, Strutt & Parker

5/5

Google

We were very impressed with the service provided by Strutt and Parker. Isabel Clifton was extremely helpful through all the stages of our house sale. We were away so she did all the viewings and also ended up having to manage the heating in our house for us! Her communication was excellent and she was always friendly and pleasant. She went above and beyond what we would expect from our estate agent.

Clare · 16 March 2026

Agent replied · 16 April 2026

Thank you, Clare, for your wonderful review! We're thrilled to hear that Isabel provided you with such excellent support throughout your house sale, going above and beyond to ensure everything ran smoothly. Your kind words about our customer-centric service and Isabel's reliability mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Andrew Ligertwood from Strutt & Parker was incredible.

From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size. He definitely understood the market, we did have some hard conversations. However time PROVED he was absolutely correct. From start to finish everything was pretty easy, and to be honest we still cannot believe how easy. This was thanks to Andrew and all the Strutt & Parker Team in Edinburgh. Everything was explained carefully and clearly. We felt looked after and cared for. Always with the upmost professional care, respect and attention to detail. Our home was under offer in 3 weeks, with 3 very good offers. We sold and moved leaving our home with a lovely new family (so important to us) in about 3 months. Which in these times is incredible, Thank you Andrew and all the Team in the Edinburgh Office. Heather and Malcolm McLennan

Heather · 12 August 2026

5/5

Google

We can’t thank Tom of Strutt Parker enough for everything he did for us, towards achieving the sale of our house last week. Although a stunning property, it was thatched, Grade 2 Listed and in a National Park, all attributes that in some instances can be challenging as either blessings or curses on the sales particulars! However, Strutt Parker secured a viewing within a few days of marketing and I’m pleased to say the lady viewing actually offered on the property and proceeded to purchase. Tom kept us fully informed throughout the process, was very responsive, contactable and available even during his out of hours time when required. When the process occasionally looked precarious, Tom was fully engaged and determined, through his years of experience, to iron out and resolve very quickly, any issues and anxieties that were had. Tom’s professionalism and integrity are second to none. Thank you Tom and your Team at Strutt Parker. Kind Regards Alan and Helen x

Helen · 16 November 2025

Agent replied · 16 April 2026

Thank you, Helen, for your wonderful feedback! We're thrilled to hear that Tom provided you with such reliable support throughout the sale of your stunning property. Your kind words about his professionalism and our service mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We had an excellent experience selling our home with Strutt & Parker. Tom was fantastic from start to finish, his attention to detail, spot-on pricing, and smart marketing approach made all the difference. Our house was a unique and much-loved property, and he handled the sale with real sensitivity and understanding. Communication was always clear and proactive, and he dealt with any solicitor issues quickly and efficiently. He also chose the perfect person to show the property, Lindsey did a wonderful job highlighting its quality features. We couldn’t have asked for better support. Highly recommend!

Dawn · 2 November 2025

Agent replied · 16 April 2026

Thank you, Dawn, for your wonderful review! We're thrilled to hear that Tom provided you with fantastic support throughout the sale of your unique home, and that Lindsey showcased its quality features so well. Your kind words about our service and attention to detail mean a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

5/5

Trustpilot

Flawless Sale

We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight. She managed all viewings thoughtfully and provided clear, well-judged advice throughout. When we adjusted the asking price, she made excellent use of her carefully maintained contact list, which helped generate renewed interest at exactly the right moment. Sarah is highly personable and a genuinely good listener, having taken the time to understand our situation and priorities, Her perspective, built on over twenty years experience, was evident at every stage of the sale process and gave us great confidence in her guidance. We were also touched by her kindness, when we had a difficult experience unrelated to the sale, she went out of her way to send a thoughtful gift, which really speaks to the level of care she brings to her work. We would not hesitate to recommend Sarah Cull and Strutt & Parker to anyone looking to sell a premium property. Terence & Barbara Herlihy

Mr · 31 May 2026

5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

5/5

Google

Thank you Tom for selling Cider Cottage and for going above and beyond to help us find the right buyer and price. It’s been a long process but your sheer commitment and determination helped throughout. I highly recommend Tom and his team at Strutt & Parker if you’re wanting to buy or sell your home.

Emma · 16 January 2026

Agent replied · 16 April 2026

Thank you, Emma, for your wonderful review! We're thrilled to hear that Tom's commitment and determination made a difference in selling Cider Cottage. Your recommendation means a lot to us, and we look forward to helping you again in the future. Kind regards, Strutt & Parker

5/5

Google

Over the recent years we have bought and sold via Strutt and Parker, Exeter. This year, Chris Johnson and his team found a special interest purchaser for The Grange Equestrian Centre, our mixed commercial / domestic property, and seamlessly managed what could have been a complicated process. We have no hesitation recommending Chris, and will be employing his services next time.

QEDG · 9 November 2025

Agent replied · 16 April 2026

Thank you for your wonderful review! We're thrilled to hear that Chris and his team provided you with reliable and customer-centric service in finding a special interest purchaser for The Grange Equestrian Centre. We appreciate your trust in us and look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Exceptional estate agent and fantastic communication

We used two other estate agents at the beginning of selling our home, but eventually we turned to Strutt and Parker in Canterbury. Aaron Turner was exceptional throughout the process. He coordinated the sale and exchange professionally and calmly. I cannot recommend enough how good Strutt and Parker are.

Kirsty · 29 September 2026

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

Tom and the team at Strutt & Parker were a pleasure to deal with and consummate professionals from start to finish. They went above and beyond to ensure we were able to secure our dream home! Thanks so much team 🙏 …

David · 16 March 2026

Agent replied · 16 April 2026

Thank you, David, for your wonderful review! We're thrilled to hear that Tom and the team provided you with customer-centric support and went above and beyond to help you secure your dream home. Your kind words about our reliable service mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

5/5

Google

Helen was so very helpful, efficient and committed, and advised us appropriately throughout the whole process which was easy at times. We really appreciated her knowledge and professionalism as well as kindness.

Caroline · 10 April 2026

Agent replied · 16 April 2026

Thank you, Caroline, for your wonderful review. We're thrilled to hear that Helen's helpfulness, efficiency, and professionalism made your experience easy and enjoyable. Your kind words will be shared with our team as we continue to strive for customer-centric service and quality support. Kind regards, Strutt & Parker

5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt and Parker's Google reviews

Questions about Strutt and Parker Exeter

How many reviews does Strutt and Parker Exeter have?

Strutt and Parker's Exeter office has 586 reviews across two platforms: 146 on Google, 440 on Trustpilot (across the whole business).

What is Strutt and Parker Exeter's rating?

Strutt and Parker Exeter is rated 4.5 out of 5 across all 586 reviews, and 4.9 out of 5 on Google from 146 reviews.

Where is Strutt and Parker's Exeter office?

Strutt and Parker Exeter, Southernhay West, Exeter, EX1 1PR.

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