Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEdward Thomson of Strutt and Parker is…
Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!
Gary · 3 November 2025
★★★★★ 5/5
GoogleIsabel Clifton at Strutt and Parker looked after the sale of our home from beginning to end. Great advise throughout on valuation, presentation and expectations. Excellent communication from Isabel and her team at all times. I highly recommend them as an agent.
Sally · 16 December 2025
Agent replied · 16 April 2026
Thank you, Sally, for your wonderful review! We're thrilled to hear that Isabel and the team provided you with great advice, excellent communication, and reliable support throughout the sale of your home. Your recommendation means a lot to us and reflects our commitment to delivering quality service with honesty and trustworthiness. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleWe found Isabel and Strutt and Parker efficient, professional, friendly and thorough. We initially chose Isabel due to her apparent experience and wisdom and she had good ideas about selling my mums property for us. We always felt like we were in good hands and a sale was achieved in a good time in a very slow market. We would not hesitate in recommending Isabel and Strutt and Parker, and we are extremely grateful for all their hard work.
Jane · 16 March 2026
Agent replied · 16 April 2026
Thank you, Jane, for your wonderful review! We're thrilled to hear that you found Isabel and Strutt & Parker to be efficient, professional, and trustworthy. Your recommendation means a lot to us, and we appreciate your kind words about our customer-centric service and support in achieving a sale in a challenging market. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotProfessional, Supportive, and Efficient
I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.
Darren · 16 October 2025
★★★★★ 5/5
TrustpilotA great service
A great service and experience working with the Canterbury Strutt & Parker team. Ed and Aaron gave a realistic valuation for the property and excellent advice in a tricky climate for selling. The ladies who showed the house on my behalf were also brilliant, getting to know about it to field viewers’ questions. My property quickly attracted purchasers and Ed worked alongside me as we negotiated an unusual timeframe for the sale and help to close the deal. Always available with advice, Ed also helped to smooth and progress the legal journey to completion. Overall a great experience and I felt I good hands throughout making a usually stressful transaction relatively plain sailing. Thank you to the whole team.
CGW · 7 October 2026
★★★★★ 5/5
TrustpilotVictoria was amazing with the purchase…
Victoria was amazing with the purchase of our dream house.
Victoria responded immediailty with any questions we had no being put through to call centres.
100 % would recommend Strutt & Parker.
Tina · 5 October 2026
★★★★★ 5/5
TrustpilotI recently bought a property through Aaron..
I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides.
His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything.
I doubt we'd have got over the line without him. Thank you, Aaron
Sebastian · 5 October 2026
★★★★★ 5/5
TrustpilotGreat Service and
We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.
Michelle · 12 October 2026
★★★★★ 5/5
TrustpilotWe bought our rural property through…
We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.
James · 9 October 2026
★★★★★ 5/5
GoogleA long and winding road to reach the sale. However, Helen was there to to help with each step of the way.
Julien · 9 April 2026
Agent replied · 16 April 2026
Thank you, Julien, for your wonderful review! We're thrilled to hear that Helen provided you with reliable support throughout the sale. Your experience reflects our commitment to customer-centric service, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleWe would highly recommend Strutt & Parker in Exeter, especially Isabel Clifton who did an amazing job. Initially when we found the property we wanted to purchase our house wasn't even on the market. Isabel arranged everything for us regarding our house sale and we managed to sell it within 5 weeks of it going on the market. We were always kept informed of any changes / potential issues and she was always easily contactable. You will certainly get a more personal service here which is exactly what we wanted.
Stephen & Toni G
Stephen · 1 June 2024
Agent replied · 15 June 2024
Hi Stephen, thank you so much for your feedback. We will certainly pass your comments on to Isabel. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleOur purchase was facilitated by the incredible Helen De Burton. Helen is an ideal figure head for this company as she embodies every potential positive value. She is kind, funny, clever, quick witted, assertive, and hugely supportive. We simply could not have got the purchase off the ground without her. If we ever change careers and open an estate agents ourselves we will poach her. She is a fantastic asset to this firm and we would not hesitate to use her again (we are never ever moving again however!!!). Thank you Helen you are just the best!
Daniel · 16 May 2024
Agent replied · 15 June 2024
Hi Daniel, thanks very much for your review. We're glad Helen was able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleTom was the agent for the house that we have just purchased. He was very diligent in pushing the sale along and keeping things moving. Tom often updated us as the buyers rapidly as things developed even though we weren’t his clients. Tom …
Helena · 16 September 2025
Agent replied · 16 April 2026
Thank you, Helena, for your wonderful review! We're thrilled to hear that Tom provided such diligent support and kept you updated throughout the process. Your kind words about his professionalism and hard work truly reflect our commitment … More
★★★★★ 5/5
GoogleI have worked with Isabel Clifton and Helen de Burton many times. They both embody all the values of an agent who goes far ‘above and beyond’ to ensure that their clients get the results they want and need. They have a sophisticated and …
George · 16 August 2025
Agent replied · 16 April 2026
Thank you, George, for your wonderful review! We're thrilled to hear that Isabel and Helen have provided you with such reliable and customer-centric service. Your recognition of their honesty and support means a lot to us, and we look … More
★★★★★ 5/5
GoogleThe whole process from the first contact to completion was faultless. Tom and Heather were delightful and so helpful and accommodating. Tom was always in touch to see if there was anything he could do to help. He was very efficient and always honest and answered any questions we had. He liaised between both solicitors to ensure there were no delays. We hope to stay in touch with both of them to invite them back when we are settled. I would thoroughly recommend Strutt and Parker to any friends as the best agent we have ever experienced during the buying process. Thankyou for all your help
Kitty · 17 March 2024
Agent replied · 15 June 2024
Hi Kitty, thanks very much for your review. We're glad our Exeter team were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 1/5
TrustpilotTruly terrible estate agents.
Truly terrible estate agents.
For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job.
The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either.
Honestly, if I was selling through them I'd be incredibly unhappy.
Truly awful company offering no service to buyers.
Laura · 11 August 2026
★★★★★ 5/5
GoogleWe had a fantastic experience working with Isabel and the sales team at Strutt & Parker, they expertly guided us through to a successful completion on our property sale!
Isabel was a true pleasure to work with. Her experience, insight, and calm confidence shone through from start to finish. She really knows her market and is a skilled negotiator, always offering clear, timely, and objective feedback.
Most importantly, we genuinely felt she was a partner in our journey, fully invested and always one step ahead.
Bravo, Isabel! A brilliant result and a great team to have by our side. Thank you.
Russell · 11 June 2025
★★★★★ 5/5
Trustpilot5* experience with letting out our…
5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*
Mike · 9 July 2026
★★★★★ 5/5
GoogleMy contact was Helen and she was extremely helpful through a very challenging sale. I recommend Strutt & Parker and in particular Helen to sell your property and manage the process .
Juliet · 9 November 2025
Agent replied · 16 April 2026
Thank you, Juliet, for your wonderful review! We're thrilled to hear that Helen provided you with such reliable support during your challenging sale. Your recommendation means a lot to us and reflects our commitment to customer-centric service and honesty. Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotFantastic Service
We just completed our house sale through Emily Williams at Banbury Strutt & Parker and want to thank her for the fabulous work she did to get the sale and completion through so quickly. Sale to exchange in less than 8 weeks! Amazing! Everything was handled really professionally from the photographs, marketing and viewings. We had no need to chase for any updates and the whole experience was virtually stress free. We highly recommend them. Thank you Emily you are a star!
Ms · 19 May 2025
★★★★★ 5/5
GoogleGreat experience of working with Strutt and Parker especially Tom Folland. He is approachable, professional and extremely knowledgeable when it comes to the property market. Thank you Tom and team for all of your invaluable help!
Tabitha · 24 September 2025
Agent replied · 16 April 2026
Thank you, Tabitha, for your wonderful review! We're thrilled to hear that you had a great experience working with Tom and our team. Your kind words about our customer-centric service and Tom's professionalism mean a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleStrutt & Parker Exeter Estate Agents handled the sale of my barn conversion and associated land in East Devon effectively and professionally. Isabel Clifton handled the sale with enthusiasm and professionalism. She provided an accurate estimate of the eventual sale price and reacted proactively to guide a number of potential buyers towards my property. During conveyancing she was instrumental in keeping the process going to achieved the desired completion date. At all times Isabel was friendly and polite and available to answer any questions. I would highly recommend her
Anne · 18 December 2023
Agent replied · 15 June 2024
Hi Anne, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Isabel. Kind regards, Strutt & Parker
★★★★★ 5/5
GoogleMy husband and I experienced a long, and often disappointing, house search but it was Isabel Clifton at Strutt & Parker who eventually helped us find our dream home.
Throughout the buying process, Isabel was professional and extremely helpful. She fully understands what an emotional endeavour it is buying a property, and also clearly understood what we were looking for in a family home.
The team at S&P were helpful too, it was easy to speak to someone in the office, which definitely wasn't always our experience with other agencies.
Adam (who’s kindly shown us around numerous houses with Strutt & Parker) is a diamond. Like Isabel, he does his homework and can answer all the questions you might have about a house, and if he can’t he’ll point you in the direction of who can.
I wouldn’t hesitate in recommending S&P when buying or selling.
Thank you again, things couldn’t have worked out any better for our family!
Alice · 19 September 2023
Agent replied · 15 June 2024
Hi Alice, thank you for your review! We are so glad you had a great experience with our Exeter team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleTom Folland and the team were very professional throughout the sale process of our home. His valuation took account of all factors that could affect the selling price which ensured that we received the correct value from the sale. From the time an offer was received and accepted, the team frequently keep in touch to ensure all the necessary questions and documents were completed promptly by both sellers and buyers and their solicitors. Exchange of contracts took place within the timescale originally estimated with completion of the sale 2 weeks later by agreement of both parties. Strutt & Parker's team did and excellent job.
Geoffrey · 19 September 2023
Agent replied · 15 June 2024
Hi Geoffrey, great to hear that you had such a positive experience. We will make sure to pass your feedback on to Tom. Kind regards, Strutt & Parker
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.