5/5
TrustpilotNewcastle Branch were Great
Adele Siddle and her team made the purchase of our new home easy and stress free. They replied to every request and question Quickly and clearly.Definitely recommend Knights Newcastle.
Trusted Agent profile · EXETER
Verified
Knights EXETER reviews
★★★★★
942 reviews across 1 platform
EXETER, EX1 1TS
Knights's office in EXETER is rated 4.6 out of 5 across 942 reviews on 1 platform.
Reviews
Every review we hold for the EXETER office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent Service
Jodie Coy and Knights provided excellent support and service through the purchase and selling of my properties. Jodie was always on hand to answer and questions and made the process very easy.
5/5
TrustpilotProperty purchase
I switched to approaching Knights to act on my behalf during the purchase of my new home, after my initial solicitor, through no fault of their own, was no longer able to help, due to a change of mortgage provider part way through the process. Within a few hours of contacting Knights, Tia had sent me through all the digital documentation, which was really easy to complete, and got the ball rolling quickly. The speed at which things developed there after was amazing! I’m so grateful to Knights for handling everything professionally, swiftly, and efficiently on my behalf. I really appreciated being kept in the loop about all developments along the way.
5/5
TrustpilotExcelent communication and service from…
Excelent communication and service from KnightsWe have used their services for the sale of 2 of our rental properties, and will continue to use them in the future.Even through the current hard times, they have been professional and kept us up to date with sales of these properties. We dealt with Louise Nunns, and I would recommend her always.
5/5
TrustpilotKnights assisted with an impromptu…
Knights assisted with an impromptu legal advise on a contract and Minal Shah was very polite and helpful.
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Outstanding Solicitor
Highly Recommend Samia Yakub (Knights Professional Services)
5/5
TrustpilotA pleasure to work with
Amanda and Samantha did a terrific job on the conveyancing of the sale of my property. They were professional, knowledgeable, friendly, responsive and kept me informed at all times. I would not hesitate to use them again or recommend them to anyone. They were a pleasure to work with.
5/5
TrustpilotGreat service from start to finish with…
Great service from start to finish with Minal Shah and team.
5/5
TrustpilotFantastic team
Geth, Katia and Hannah were fantastic, can't recommend them highly enough. Nothing was too much trouble and all questions, no matter how trivial, were answered promptly. In fact the speed of email replies was amazing, I'm not sure Geth actually sleeps!! We received excellent advice and the house sale went through without any hitches, thank you to the whole team.
1/5
TrustpilotYork Office, A Cautionary Tale of Deception and Overcharging
My wife and I regretfully engaged Knights plc, a law firm recommended by our financial advisors, to prepare our Wills, Lasting Powers of Attorney, and Letters of Wishes. Our journey began with an introductory meeting, presented under the guise of marketing, with one of their partners. This session, filled with trivial banter and self-praise, was never disclosed to be billable. We were never made aware that an introductory meeting would be chargeable. Naively, we proceeded, not yet formally committed to their services.Persuaded by their initial pitch, we chose to proceed with their services, faced with a choice between a fixed fee of approximately £4,000 plus VAT or billing based on time spent. The latter was recommended as the most cost-effective approach, a suggestion we took at face value.The ensuing process was riddled with inefficiencies, notably the unnecessary review of documents, inevitably racking up additional billable hours. This inefficiency culminated in a staggering intermediate bill which breached the initial estimated costs, with completion costs alone amounting to an additional £3,400 (inclusive of VAT). A competing firm has subsequently completed the same work for less than £1,000, highlighting the egregious overcharge by Knights plc.Shockingly, our bill included around £1,000 for the supposed 'non-chargeable' introductory meeting. When challenged, Joanna Farrow, the overseeing partner, defended this by claiming legal advice was provided during this session. This justification not only contradicted our initial understanding but also showcased the firm's deceitful practices. In addition to this the firm tried to charge us £150 for reviewing and sending us our own timesheet of costs, after we questioned this, they agreed to write this off as a sign of goodwill!Given our experience, we strongly discourage anyone from engaging with Knights plc for Will preparation or similar legal needs. Should you consider their services, insist on written confirmation against introductory meeting charges and opt for a fixed fee arrangement (if you are happy with the quote). Their conduct, in our view, borders on the exploitative, aiming to extract unwarranted fees from unsuspecting clients.Driven by our experience, we are compelled to warn others through this review. Furthermore, we are reporting Knights plc to the Solicitors Regulation Authority and the Law Society, to make them aware of their practices.
5/5
TrustpilotHighly recommend
I would recommend Tia, Lucy and their colleagues, because we received professional help when buying new house. Everything was processed quickly.
5/5
TrustpilotExcellent service from Rachel and the…
Excellent service from Rachel and the team at Knights. We were constantly updated on costs and on progress.I would recommend Knights without hesitation.
5/5
TrustpilotProfessional and helpful
We had a great experience using Knights for the sale and purchase of property, we were kept up to date with all parts of the process. They responded to any questions etc very promptly, if not the same day then the next.
3/5
TrustpilotNew build house purchase
Knights assisted us with our house purchase and provided good overall service, supporting us throughout the process. However, they were somewhat reluctant to communicate via phone, and their initial response time was quite slow. As Knights are part of the developer's panel, there were instances where it seemed they were more aligned with the developer's interests than with those of the buyer. Nevertheless, the service was satisfactory overall.
5/5
TrustpilotExcellent service throughout by Nam…
Excellent service throughout by Nam Verma. Kept in touch with progress of house sale. Thank you Nam
1/5
TrustpilotConveyancing Knights
We engaged Knights for our conveyancing needs, selecting a solicitor listed on the developer's panel from whom we were purchasing our first flat. While we understand the necessity of verifying funds, our solicitor went overboard by requesting explanations and invoices for expenses incurred on behalf of my wife. They even demanded ID verification for friends who had merely reimbursed me for expenses, for which I had to pay £75+VAT per individual, a frustrating and unnecessary expense.We cannot recommend their services. The solicitor went on holiday without informing us, and upon reaching out, we received a standard response promising information "in due course." The constant barrage of questions, asking for invoices and documentation, led to our decision to cancel the purchase. Despite this, we were charged almost the full value of the initial quote.Their actions seemed focused on extracting money from our situation rather than providing proper guidance and support.
5/5
TrustpilotKnights - Conveyancing
I can't thank Hannah and Louise enough for their hard work, efficiency, kindness, patience and support throughout a very difficult time. I would highly recommend Knights and intend to use them again if the opportunity arises.
1/5
TrustpilotAbsolutely shocking recruitment…
Absolutely shocking recruitment process. Never went through anything so disrespectful.
5/5
TrustpilotSuperb experience
Superb experience from start to finish for our first time buy journey. We had Emily Brown and Lucy McKenna look after our new build sale.They are quick to respond, polite, friendly and most importantly put our minds at ease. They've made the long process relatively stress free (as buying a house is never stress free!). Thank you to Knights, who I highly recommend if you're considering them.
5/5
TrustpilotWe bouth our first home with knights…
We bouth our first home with knights sollicitors they did a great job.
Agent replied · 12 July 2025
Thanks Samuele. All part our our Premium service. We hope you are enjoying your new home. Charlotte Goodson, New Homes Portsmouth office.
5/5
TrustpilotIan Peach -property partner
Ian is efficient, pragmatic and a good communicator. His experience and subject expertise was evident. Very happy to recommend.
1/5
TrustpilotVery expecnsive and sneaky, would avoid at all cost
I was trying to buy an apartment with them, and initial price was 3600. They have failed to proceed with the deal inventing more documents than sellers solicitor could provide and changed me 8000 in the end. Would be very careful working with them as number of hidden costs higher and quality of service
5/5
TrustpilotSammie Clegg was amazing as always
Sammie Clegg was amazing as always.
5/5
TrustpilotI’ve had Laurence and his long standing…
I’ve had Laurence and his long standing team(Julie and Marina) helping me selling and buying properties over decades. They are personal and always helpful and thoughtful. This month they just helped me complete another sale. I highly recommend them. CS
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