Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUnprofessional Conduct
This is a complaint with a solid foundation. My partner and I wasted over a week negotiating to rent a property and the Associate Director with whom we were dealing with, never once returned our calls or called back when he said he would.We spent over 6 hours travelling to and from where we live to do viewings and on the final viewing we even took my step - daughter and step son to show them this is where we are going to live!The Associate Director told us on our final call with him he would call us back by the end of the day (Friday 10thFebruary or Monday morning 13th Feb) When we didn't hear from him, my partner called the office and was told, he is out of the office for a week on holiday! So he had no intention of calling back, this is so unporfessional and for this reason it is indivduals like this, that get estate agents a bad name!
Les · 16 February 2017
★★★★★ 5/5
TrustpilotWhat an amazing team at Jackson-Stops…
What an amazing team at Jackson-Stops in Dorking. I can highly recommend them if you are selling a property. Nothing was too much trouble and they were all very understanding as we were selling our mothers house. Thanks all !
MrsP · 8 February 2021
Agent replied · 13 June 2024
Dear Mrs P, thank you for sharing your experience of our Dorking team when selling your mother's house, we're glad their professionalism shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAn excellent service!
Jackson-Stops Chipping Campden provide a very professional and friendly service. The team kept me informed and update throughout the whole process. I had many questions which were always answered and any next steps clearly explained. An excellent overall service!
Esme · 7 March 2021
Agent replied · 13 June 2024
Dear Esme, thank you so much for your review, highlighting the communication skills and professionalism of our Chipping Campden team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops, first class execution …
Jackson Stops aimed high on the valuation and delivered. Very determined / hands-on approach. Attracted a lot of interest and numerous visits. Well done to the Bridport & Dorchester team!
Julian · 4 August 2022
Agent replied · 13 June 2024
Hi Julian, thank you for leaving a review about the determined/hands-on approach you experienced with our Bridport & Dorchester team, and we are pleased you had such a positive experience. Best wishes from all of us at Jackson-Stops.
★★★★★ 1/5
TrustpilotVery poor communication & of-the-scale…
Very poor communication & of-the-scale valuations, their aggressive approach sticks out like a sore thumb. Use them at your peril but if you’re selling it means you will be on the market for a long long time.
Gabby · 6 July 2021
Agent replied · 13 June 2024
Dear Gabby, thank you for sharing your experience. Please could you let me know the branch location so that we can take your feedback further? My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotVery happy customer
Fantastic help and attention to detail. Couldn't ask for a better service.
Roderick · 24 November 2023
Agent replied · 13 June 2024
Dear Roderick, we couldn't have asked for a better review either! Thank you. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you Jackson - Stops
Excellent service . Property beautifully presented . Efficient Staff . A satisfactory commercial outcome.Had a Buyer on Day one !Thank you all .Would not hesitate to use your company again .
TC · 4 February 2022
Agent replied · 13 June 2024
Thank you for your five star review, we're proud to be described in this way! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotVery responsive from initial call
Very responsive from initial call, always someone to answer calls from their office in Bridport, great brochure produced and was able to get many viewings with an eventual sale.
VC · 4 May 2022
Agent replied · 13 June 2024
Thank you for your lovely review. We're delighted to hear how proactive and professional you found our Bridport and Dorchester team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotTenant experience
Professional and friendly team for us as tenants.
Ieva · 10 June 2025
★★★★★ 5/5
TrustpilotLight years ahead of the previous estate agent we used
Great experience with Jackson Stops & Anthony at the Woburn office in particular - light years ahead of the previous estate agent we used - would thoroughly recommend!
Matthew · 18 May 2022
Agent replied · 13 June 2024
Dear Matthew, thank you for your five star review of our Woburn branch, highlighting Anthony's skills in particular. We're delighted our team's professionalism, communication and experience shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 1/5
TrustpilotVery poor and unprofessional
Very poor and unprofessional. Be very careful getting your house valued. Poor sales process. Wouldnt use ever again. If you are in the Oxted area many other more professional firms.
Adrian · 21 January 2022
Agent replied · 13 June 2024
Dear Adrian, we're really sorry to see your review. Please could you share further information to social.media@jackson-stops.co.uk so that we can look into this? Best wishes, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotJackson Stops - Sevenoaks
Isabelle from the Sevenoaks office was extremely helpful and friendly throughout the entire lettings processed. The team are easy to contact and have been very accommodating to us as prospective tenants. Highly recommend.
Max · 2 July 2021
Agent replied · 13 June 2024
Dear Max, thanks for reviewing our Sevenoaks lettings team, we'll be sure to pass your feedback to Isabelle. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleMichael Clark & Emma Tallack did a fantastic job in continually being focused in the task to sell our home with success this February. Thank you very much!!!!
Richard · 14 April 2022
Agent replied · 17 June 2024
Dear Richard, many thanks for these kind words. Best wishes from all the team at Jackson-Stops Exeter.
★★★★★ 5/5
TrustpilotProfessionalism in difficult times…
I can recommend my selling experience with Jackson Stops, in particular the professionalism of Mandy Bissell who followed the process (during a difficult time with Covid and associated complications) from beginning to end.
Carol · 17 February 2021
Agent replied · 13 June 2024
Dear Carol, thank you for praising our professionalism during these challenging times, best wishes from us all, Mandy in particular!
★★★★★ 5/5
TrustpilotThe Pimlico office of Jackson-Stop provides an excellent professional service. Very satisfied.
The Pimlico office of Jackson-Stops sold my house. It was a very difficult market but they got a good price and I was very happy with the service. They clearly understood the market very well and gave me very good advice during the whole process. I would strongly recommend Jackson-Stops to others wishing to sell property in Pimlico.
Roger · 6 April 2022
★★★★★ 5/5
TrustpilotSuperb Service
We had a superb service from Ria and James who kept us updated throughout the process and would not hesitate to use or recommend Jackson-Stops for any property requirements
Yvette · 11 October 2021
Agent replied · 13 June 2024
Dear Yvette, thank you for sharing your experience of our Barnstaple team, highlighting James and Ria's teamwork and professionalism. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThe Jackson Stops staff were most…
The Jackson Stops staff were most helpful and they were easy to get hold of and they kept me well informed in regard to the progress of the sale.
Customer · 4 October 2021
Agent replied · 13 June 2024
Thank you for acknowledging our staff's excellent communications skills - best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotAmazing!
At every step ofrenting out the appartment, the whole team at Jackson Stops worked in harmony with great professionalism and compassion. They were just amazing!
Jamila · 24 March 2022
Agent replied · 13 June 2024
Dear Jamila, thanks so much for your glowing five star review! Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic service
The experience of buying a house doesn't have to be stressful or time-consuming. With Lucy and her teams' professionalism and round-the-clock service, everything's made easy, quick and possible.
Alan · 28 September 2021
Agent replied · 13 June 2024
Dear Alan, we are delighted to receive your five star review, complimenting our professionalism and ability to achieve excellent results with minimum fuss. Best wishes from us all at Jackson-Stops.
★★★★★ 1/5
TrustpilotBe careful when engaging WA14 office
Be careful when engaging WA14 office. Seriously let down by the dog eat dog way of operating so went with competitors who are strait talkers and provide fair advice.
Gabby · 10 July 2021
Agent replied · 13 June 2024
Dear Gabby, we're sorry to see this review. We've raised this with our Jackson-Stops Hale branch director, Anthony Jevons, who cannot connect your experience with our business. We would welcome a chance to discuss this in person, please would you share your contact details via email to social.media@jackson-stops.co.uk? Many thanks, Jo from the Jackson-Stops marketing team.
★★★★★ 5/5
TrustpilotExcellent service
The sale of our house was admirably handled by the Woburn office of Jackson-Stops and progressed incredibly smoothly with excellent communication in a timely fashion by the team
Vicky · 1 July 2021
Agent replied · 13 June 2024
Dear Vicky, thank you for acknowledging our Woburn team's high professional standards. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleJackson Stops were the sellers estate agent, but they were great in keeping us updated on our offers and certainly seemed to care.
Shane · 16 April 2022
Agent replied · 17 June 2024
Dear Shane, thank you for sharing your experience of working with us, highlighting our communication skills and caring attitude. Best wishes from all the team at Jackson-Stops Exeter.
★★★★★ 1/5
TrustpilotBadly managed
If it were possible to rate the Teddington office with a minus 1, then this is what we would give. What started with an excellent user experience and pleasant staff, ended up with us being double crossed after paying a deposit and us losing the property that we were promised.Would not place any trust in this organisation. Pleasant staff but c**p and old fashioned management.
Expat · 12 January 2020
★★★★★ 5/5
TrustpilotMidhurst Jackson Stops
The team at Midhurst are highly professional. Nick, in particular, really took the time to thoroughly understand what we were looking for. Highly recommend in the West Sussex area.
P · 22 February 2021
Agent replied · 13 June 2024
We really appreciate your feedback and are pleased our Midhurst team delivered a professional service. Best wishes from us all at Jackson-Stops.
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