Trusted Agent profile · Exeter
★★★★★
530 reviews across 3 platforms
13, Southernhay West, Exeter, EX1 1PJ
Jackson Stops's office in Exeter, at 13, is rated 4.6 out of 5 across 530 reviews on three platforms, including 37 Google reviews rated 4.8.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
TrustpilotA great team
Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.
Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.
5/5
TrustpilotFinding a new home is never easy
Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.
5/5
TrustpilotVery professional with good…
Very professional with good communication. Nice people to deal with.
Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotGreat service from Jackson Stops
Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.
Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.
5/5
TrustpilotJackson-Stops (Anthony and Neil in…
Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.
Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops were a pleasure to deal…
Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended
Dear Cecilia, thanks so much for taking the time to praise the service you received from us.
5/5
FacebookJackson-Stops Exeter did a very good job on the sale of our sixteenth century, thatched, Devon cobb house. It was particularly impressive as most of the sale had to be conducted during the first lockdown. They gave excellent advice on both presentation and pricing and directed only serious buyers to visit. Indeed it was the first family to visit the property who offered and bought it. The staff at Jackson-Stops were all friendly, professional and efficient and clearly had many years of experience with the kind of property that we were selling. We would recommend them without any reservations.😀
5/5
TrustpilotMidhurst JSS
Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.
Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson Stops Newmarket
Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!
Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThanks Margaret, you are a star!
We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!
Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotThree Cs
Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K
Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.
5/5
TrustpilotThey did a good job selling our house
They did a good job selling our house, a good team.
Dear Thomas, thank you very much for your five-star review of our Bridport & Dorchester team and we wish you well in your new home. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotOur rental was not as described
Our rental was not as described The agents took so long to rectify the problemsThey are never passed on the exact facts to the landlady, who was not a very nice personThe facts were twisted by both parties to their advantage A very unhappy period in our lives
Dear Sandra, we are really sorry to hear of your experience, if you'd like to email further details, we will investigate - social.media@jackson-stops.co.uk.Best wishes, Jo from the Jackson-Stops marketing team
5/5
TrustpilotFabulous at communication ....
Fabulous at communication at every stage of the selling and buying process; they did what they said they were going to do and when they said they would - making the whole moving journey a little less stressful. Thank you hugely.
Dear Mads, we're delighted our staff took the stress out of your move. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotJackson provided good service.
Jackson provided good service.Alice,
Dear Alice, we very much appreciate your five-star review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotJackson-Stops in Pimlico
Harry Buchanan and his energetic team at Jackson-Stops are all consummate professionals with whom we have had a number of years' experience. We have bought through them, very nearly sold through them until we decided to withdraw and are now investigating the merits of renting with them. Their knowledge of the area and its market is unrivaled and we have every confidence that they will be there to guide us successfully when we take the next steps in our journey with them for a new home.
1/5
TrustpilotThe worst agency company
The worst agency company which I was dealing in my whole life. Very unfair company who don't care about any one who is renting houses from them. Very unhelpful , never dealing with any problems , just taking money for everything whatever they can.Avoid them to have easier life
We're sorry to see your review, please email social.media@jackson-stops.co.uk with the name of the branch you contacted and we will pass on the feedback to our Director.
5/5
TrustpilotSelling a Cottage during lockdown!
I recently sold my home in St Clement through Jackson-Stops. I was very satisfied with their professional service and their prompt responses to any queries I had. The consistent efforts, friendliness and support from the team were also very much appreciated.I would highly recommend Jackson-Stops.
Dear IIse, thank you for your kind words, it means a great deal to us to be described in this way. Kind regards from us all at Jackson-Stops.
5/5
TrustpilotFreddie exudes exactly what you want…
Freddie exudes exactly what you want from an estate agent. He’s polite, responsive, and effective, and he managed the entire process of buying the house from start to finish without any issue.
Dear Patrick, we're delighted that you had a responsive and effective service from Freddie at Jackson-Stops Chester. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotHome letting
We've been very happy with the Newmarket team at Jackson-Stops.They rented the home extremely quickly, having initially suggested a rent we thought might be hard to achieve. The fact they achieved their target rent and so quickly was very pleasing. Professional, knowledgeable and happy to recommend.
Dear Alistair, thank you for reviewing our Newmarket branch from the point of view of a landlord. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotGreat communication and honest…
Great communication and honest efficient staff . Very accommodating when we wanted to visit the property at odd times. Would thoroughly recommend
Dear Barbara, thank you for leaving a review and we are delighted that you would throughly recommend Jackson-Stops. Best wishes from everyone at Jackson-Stops.
5/5
TrustpilotProblem with Bolier sorted
Loren Pogue sorted out problem with boiler on our rental flat. The work was done speedily and we were very grateful.
Dear Robert, we are pleased to hear that the issue you had with your rental property was resolved speedily, and thank you for leaving a review. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotIs this agent underhand????
Second occasion contacting these agents ref a building plot that had fell through before in Wyverstone Suffolk. First time round I was told a certain chap/agent I needed to speak to was not available and he would call back. No call back I then phoned again to be told plot was under offer. Plot came back on the market last week end of June 2020, so my wife called as we were in the car driving past the plot. No call back again a couple of days later my wife contacts them online got live reply saying they would get back to her with info. Guess what no call back. So I phoned up on the 3/7/20 a couple of days later to be told plot under offer. Told we have your number if it falls through. Something not right with this agent be aware!!!!
5/5
TrustpilotQuick progression under market pressure
Jackson-Stops Woburn helped us the purchasers, the vendors, and both our and their solicitors, to progress this purchase to exchange of contracts very quickly indeed. Always available, they were good to deal with, proactive and got information requested by us back as soon as possible.
Dear Nick, thank you for your review. We're proud to hear our team made your purchase as smooth as possible. Wishing you every happiness in your new home. Best wishes from us all at Jackson-Stops.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Exeter office has 530 reviews across three platforms: 37 on Google, 3 on Facebook, 490 on Trustpilot (across the whole business).
Jackson Stops Exeter is rated 4.6 out of 5 across all 530 reviews, and 4.8 out of 5 on Google from 37 reviews.
Jackson Stops Exeter, 13, Southernhay West, Exeter, EX1 1PJ.
