Jackson Stops Exeter reviews

★★★★★ 5/5

Trustpilot

We recently completed on a house via JS…

We recently completed on a house via JS with James who was an absolute pleasure to work with, he was recommended to us by a friend and we would in turn recommend him to anyone looking to buy a new house. Very professional, friendly, helpful and made himself available even at the awkward times we needed which we really appreciated! James greeted us with a bottle of champagne when we came to collect the keys which was a lovely touch.

Of · 26 May 2021

★★★★★ 5/5

Trustpilot

Brilliant service as a purchaser.

I have recently purchased a property which was being marketed by Jackson-Stops. The agent I dealt with was very friendly, he arranged viewings quickly and was very attentive during the whole process- helping me with any queries I had along the way. Upon completion, he delivered the house keys to me so I could continue packing and also gave me a bottle of champagne as a congratulations gift. Excellent service as a purchaser- I would highly recommend to anyone looking to sell their house.

Holly · 24 May 2021

★★★★★ 5/5

Trustpilot

Having dealings with three of the…

Having dealings with three of the Jackson Stopps,regional offices Burford /Norfolk/and most recently Chelmsford. I can honestly say,every member of the staff in all branches have been more than helpful,and pleasant. Estate agents having,what is usually a well deserved reputation,we have not once come upon any of that condescending attitude,which has become expected,of the breed ! In fact our most recent experience , with James at the Chelmsford branch ,we feel he has become like a family friend to us,which of course makes the whole experience (moving home being one of life ‘s most stressful times),so much more pleasant. All told,we would definitely recommend the company to friends and family.GPS

Gillian · 24 May 2021

★★★★★ 5/5

Trustpilot

Anthony is a knowledgeable and…

Anthony is a knowledgeable and professional practitioner who knows his market segment extremely well. He provides sound advice and works hard to achieve the best deal possible for his clients.

John · 20 September 2021

★★★★★ 5/5

Google

Our experience with Jackson Stops was professional and efficient from our first discussions, through the of various stages viewings and sale of our property. David Lewis built up a fantastic rapport with our buyers and ourselves. His communication was always timely, pre-empting any questions we had and anticipating our needs and those of our buyers. It was a pleasure to work with him and he achieved a sale price for us which was significantly higher than the estimated value given by competitive agents. The customer service from the office team was excellent and we would not hesitate in recommending Jackson Stops to anyone considering selling their home.

Pat · 16 April 2021

★★★★★ 5/5

Trustpilot

Professional, proactive, courteous

When I bought my property in Buckland in 2007, I was so impressed by Jackson-Stops Dorking that I vowed to sell via them when the time came in late 2020. I did consult other agencies but didn't find them convincing. I didn't need them to "gush" over my property but I did want them to be enthusiastic and this is where I felt JS had the edge. The staff are knowledgeable, courteous, lively, pragmatic and savvy; they priced the house correctly and managed the offers that came in professionally. My expectations were managed throughout the process. As the sale was linked to a divorce, there were several hurdles, all of which JS managed with good humour. And they even managed to find my next home! They let me know the minute a perfect cottage came onto the market in right area. JS don't just sell property, they guide the customer through the process. If you are looking for a professional firm that employs experts staff then you should look at Jackson-Stops.

Jacq · 29 March 2021

★★★★★ 5/5

Trustpilot

We sold our house in Northamptonshire…

We sold our house in Northamptonshire with Robert Godfrey who was absolutely fantastic. The team were highly professional and Sue was wonderful at managing the house viewings. Would very much recommend Jackson-Stops again

Karen · 19 December 2020

★★★★★ 5/5

Trustpilot

Thank you

Finally having internet and settled in, we absolutely love our beautiful new home which we purchased through Jackson-Stops, Woburn. Thank you to everyone in the office and especially to Neil Abraham whose personable and professional manner came into its own with our tight timeframe and Neil's prompt assistance with communications without which we may still be waiting to move. Very much appreciated! This is the second time we have pruchased through Jackson-Stops, Woburn and again, a five star service. Best wishes

Andi · 4 March 2021

★★★★★ 4/5

Trustpilot

Persistent

Anthony was patient, persistent and is experienced

BD · 7 December 2023

★★★★★ 5/5

Trustpilot

Excellent

We have recently sold 2 properties with the team at Jackson Stops - Bury St. Edmunds and have another 2 sales currently going through. The team are professional, patient & genuine! We dealt mainly with Matt & Ro who are friendly, efficient & always reassuring during the sale process. Would not hesitate to recommend Jackson-Stops!

Osborn · 5 December 2023

★★★★★ 5/5

Trustpilot

Recognition for Exceptional Service

Recognition for Exceptional Service, Laura Howard Lettings

Nicholas · 14 October 2025

★★★★★ 5/5

Trustpilot

Outstanding service

We have had an outstanding experience having both bought and sold our house through Matt at Jackson-Stops. Clear, useful and importantly honest communication, ensuring progress is maintained, indeed, the pain of moving is greatly reduced when you have somebody as experienced as Matt on side.To be honest the whole team in the office were more than happy to help with queries, and all seemed to be aware of current progress whenever I called. Having bought several houses through different agents over the last few years Jackson-Stops haves been, by far, the most professional, helpful, responsive team I have had the pleasure of working with.

Clive · 9 December 2020

★★★★★ 5/5

Google

The whole Exeter team have been brilliant and I cannot praise them highly enough.

Colette · 7 August 2025

★★★★★ 5/5

Trustpilot

Martina from the Property Management Team

After struggling with some noise issues with the rental property we had recently moved into Martina from the Property Management Team was incredibly sympathetic, helpful and professional figuring out how we could get the issue resolved quickly with the letting agents. Would certainly recommend!

James · 19 June 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents, personal service.

Jackson Stopps dealt with all viewings and secured a good price for our property, We were supported throughout the process of a difficult sale and purchase by the staff at Jackson Stopps, and by Lottie in particular. We were kept informed of progress and queries were dealt with promptly and efficiently. Lottie liaised with all parties to ensure the process went as smoothly as possible.

Susan · 23 January 2023

★★★★★ 5/5

Trustpilot

Thanks Karl

Thanks KarlGreat adviceProfessional serviceHighly recommended And a bottle of champers too 🥂😊

Greg · 10 June 2023

★★★★★ 1/5

Trustpilot

WOBURN OFFICE

WOBURN OFFICE Whilst maybe not directly the fault of the Company they were acting as the agent for a property I viewed. I was contacted at 1pm to be told the Landlord wanted to accept us as tenants and all the referencing paperwork would be conpleted after giving my family the good news I was emailed by the agent to say " actually they might now be offering it to a farmhand who lives local and doesnt need any of the maintenance sorting but will let you know" After a few follow up emails I got a response to say "sorry they are letting the other person have it"As potential tenants letting Agents do a lot of quite intrusive checks before even approaching a landlird, perhaps the same thoroughness should be applied before taking on Landlords.In the space of 24 hours we went from delight to bitter dissapointment which shouldnt happen.

John · 12 August 2020

★★★★★ 5/5

Trustpilot

Jackson-Stops team

Pip, Chris and the team did a great job selling our house. Good brochure, good advice on sale.

M · 21 November 2022

★★★★★ 5/5

Trustpilot

Excellent

Toby, Guy, Freddie and Trudy in the Mid-Sussex Jackson Stops office were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!

Adam · 16 January 2024

★★★★★ 5/5

Trustpilot

Good experience

I've been living in a flat managed by Jackson-Stops Teddington office for the past 2 years. Throughout my time, I've found issues attended to relatively quickly and efficiently. Tallulah Keating has recently taken over as the property manager and I've found her to be especially courteous and highly responsive in her approach.

Omeral · 20 December 2023

★★★★★ 5/5

Trustpilot

Jackson Stops helped us purchase our dream home…

We recently purchased our dream home through Jackson Stops and can’t speak highly enough of our experience. Nothing like a typical high street estate agents, Anthony provided a wonderful personal service. Throughout the whole process we were kept informed and consulted, often outside of normal working hours. If we ever decide to sell our home I would have no hesitation in reaching out to them. Brilliant

Craig · 11 November 2022

★★★★★ 5/5

Trustpilot

The Tunbridge Wells branch has managed…

The Tunbridge Wells branch has managed my property for several years. They have done this extremely well. The experience has been courteous and professional, staff always available; tenants have been looked after and quickly replaced once they leave; maintenance is attended to quickly with minimum fuss; and rent has been paid-on within a couple of days of receipt. This has been very reassuring as an owner. I would have no hesitation in recommending them to anybody else.

Peter · 18 February 2021

★★★★★ 5/5

Trustpilot

hassle free

hassle free, expertly handled.

Mark · 15 October 2025

★★★★★ 5/5

Google

Over the years I have had dealings with a number of estate agents, some better than others, but I can say with all honesty that working with Jackson-Stops Exeter, in particular with Richard Addington, has been a pleasure. Their communication has been excellent; never failing to keep me informed of progress through what was a complicate sale. Moreover, they demonstrated their professionalism and depth of knowledge at each turn, taking time to explain anything I was unfamiliar with. I would not hesitate to recommend them to anyone and I'm sure when eventually we move again (if not for some years) it will be to Jackson-Stops that we turn. Stuart Wilsdon

Stuart · 16 April 2019