Trusted Agent profile · Exeter
★★★★★
301 reviews across 2 platforms
Feltrim House, 4 Paris Street, Exeter, EX1 1GA
Fulfords Lettings's office in Exeter, at Feltrim House, is rated 4.1 out of 5 across 301 reviews on two platforms, including 248 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Fulfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
GoogleMy realtor was Jodie Govier. She did a splendid job. She was amiable and understood our situation from the very first instant. Glad that we let the property through Fulfords.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSupportive, responsive, and communicative estate agents. They helped us immensely in securing a rental in Devon which has an unbelievable competitive rental market at the moment. Supportive and communicative from start to finish.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom helping us find our home and being there every step of our journey, the team at Exeter are 2nd to none. They went above and beyond for us on many occasions. Thank you Fulfords! Iain, Nikki and baby Gracie!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
1/5
GoogleAs a Landlord of several properties I used Fulfords to find tenants. No more though because they kept the tenants deposit and balance between the fees and first months rent far too long.NegativeProfessionalism
Hi John, Please contact us via review@countrywide.co.uk so that we can look into this matter for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleI am very happy service received from Fulfords ,and we are very happy with our new flat.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI have been with Fulfords for 8 years, the property has always had tenants and the service has been proactive. The service I have received gives me peace of mind.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
3/5
GoogleVery average service. Competitive fees and got the job done but not the best customer service - didn’t update on progress when expected and took a long time to return calls. Not great communication between staff either.
Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Customer service is very important to us and as such I would like to invite you to contact us directly about your concerns to review@countrywide.co.uk. Kind regards, Scott
4/5
GoogleReally lovely experience with fulfords. Walked me and my partner through everything as first time homeowners.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery impressed with the personal and amiable service given by Louis at Fulfords. Extremely efficient, knowledgeable and competent agent and a credit to estate agents.PositiveQuality, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFulfords Plymstock are brilliant
Fulfords Plymstock are brilliant. The staff were friendly and helpful. Emma the manager went out of her way to help. 5🌟
5/5
GoogleGreat service from Jodie. Helped me and my partner secure our new home! An asset to your company for sure!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave been dealing with Jodie to rent our property. She’s been very thorough and efficient throughout the process. A pleasure to deal with!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleThe staff have been excellent during the sale of our property, and managed to get our complicated sale through to completion.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll staff that I came into contact with were very professional and pleasant which led to a pain-free purchase. Communication was great and a rapport was established very quickly. Highly recommended.
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
5/5
GoogleFulfords is great company with perfect service and smart staff
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAggressive controlling staff.Avoid them at all cost.
So finally got our house keys back after we sacked fulfords. Staff and manger were rude, aggressive, controlling about our keys.
5/5
GoogleMy first time renting has been more exciting and less confusing. I was very nervous at the start but i received all the help i needed.
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
TrustpilotA Proactive company is a GREAT company
A proactive company is a GREAT company!
5/5
GoogleIt is professional agent and directs you what you need. Kind staffs try to solve your problems.PositiveQuality
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleVery pleased with the service received. Heidi dealt with my rental in a speedy and professional manner.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
4/5
GoogleGreat service from the Letting team (Alexia & Co), as usual. As a landlord i've used them several times above the past 10 years, and they are always helpful
Thank you Simon for your review and 5* rating. Kind regards, Mark
5/5
GoogleFrom the first visit to the final call the team were professional, friendly and worked hard for us. Will use again.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleVery poor experience, bad management, unable to get their act together and avoid providing proper response from someone senior. Unprofessional and giving themselves a bad name
Good afternoon, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleGreat real estate agency!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Fulfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
