Trusted Agent profile · Exeter
★★★★★
382 reviews across 1 platform
8/9 South Street, Exeter, EX1 1DZ
Connells's office in Exeter, at 8/9 South Street, is rated 4.1 out of 5 across 382 reviews on 1 platform, including 382 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
1/5
GoogleBad service, staff don’t respect customers
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@connells.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
1/5
GoogleShocking service - no communication between the Exeter branch and the Auction team. - when they want something from you they bombard your phone, when you need them to call you back - nothing. Seller has lost out on higher bid due to the poor service by Tim in the Auction Team.
5/5
GoogleFound the office easy, staff all very helpful
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood experience highly recommended
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had a few viewings at various properties with Connells. I was professionally and promptly greeted by Tracy the viewings agent. Who I must say was very knowledgeable, enthusiastic, helpful with a great attention to detail. The service was second to none and I would highly recommend using Connells.
5/5
GoogleGreat experience from start to (almost) finish. Very professional and friendly. Easy to contact and always got back to us quickly. Being overseas, we weren’t always the easiest clients but they were very patient with time differences and delays.
5/5
GoogleTracey was super friendly and informative
5/5
GoogleConnells were fantastic - we bought a property that they were the agents on and our agent Megan couldn't have been more helpful. We were regularly updated throughout and had a faultless service - our solicitors (no connection to Connells) were a real let-down and so it was only down to Megan's involvement that the sale progressed as smoothly as it did. Thank you!
5/5
GoogleVery professional and friendly team.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleWent through Connells to rent a flat in the Exeter area. Everyone we came in to contact with there was really helpful and nothing was too much to ask. Always had a smile on there faces and could tell they were happy to help. Couldn’t recommend them enough!
5/5
GoogleTracey was super friendly and informative
5/5
GoogleGreat experience with Connells and especially with Charles, I highly recommend dealing with him!
5/5
GoogleSarah woodgate and Charlie David have been amazing and very professional thank you !!
1/5
GoogleI only wish I had read the 'extremely accurate' google reviews here about the incompetence and disingenuity of the staff at the Exeter branch before I instructed them to let my house. This is the worst agency I have ever dealt with. Please do not use this agency, please do not throw your time and money away! They are a joke!
1/5
GoogleI am only giving a 1 star because I can't give less. Adam (manager of Exeter) is the worst manager I have ever met. We have been waiting for a refund for over 3 months and have called every week requesting Adam calls us back. He has never called us back. We are still waiting for a phone call and refund.
5/5
GoogleNothing negative to say about Connells. Luke who was the agent that helped me and my partner move into a place near heavitree. He was very helpful and always kept in touch to see how things are before the move and really friendly and polite person to work with. Highly recommendPositiveResponsiveness, Professionalism
4/5
GooglePretty decent really - they are a corporate so as long as you're ok with that I'd recommend. They were always available for my calls etc, kept me informed and helped to make sure that my sale went through quickly and smoothly. They were also very optimistic about the price I could achieve and we actually exceeded it which was nice.
2/5
GoogleThe agent that was sent to do our viewings in Exeter didn’t know anything about the properties. Not the EPC, not if it was in a chain, not what the parking situation was. It’s already hard to accept agents’ dishonesty, when they’re also incompetent it really makes it an unbearable experience.
5/5
GoogleVery helpful team at the Exeter branch of Connells during my purchase. Always on hand to organise viewings and deal with any queries. Jenny provided excellent service during final stages of buying process.
5/5
GoogleNothing but amazing things to say! Amazing service from Cameron! He is amazing, friendly, personable and just all round lushness! He’s so professional, helpful and really made me feel at ease! The company are great on a whole, helped me find my perfect property and was so supportive!PositiveResponsiveness, Professionalism
5/5
GoogleCannot recommend Connells enough, I was looked after right from the start and all the way to the end in finding my dream home. Not only were the team professional but considerate on my needs. Sam, in particular was brilliant and a credit to Connells. Many thanks to all.
1/5
GoogleAwful estate agent, pushy staff and their rental descriptions bear no relation to the state of the property. Ignore "superbly presented" or "first to view will take it" total rubbish and never again. When I asked what a damp patch was in the corner, the agent just tutted and rolled her eyes, I'm afraid I lost it
5/5
GoogleReally happy with my experience with Connells Exeter, especially with Ben who not only found me my dream property but made the process really easy :). Would recommend to friends and family
5/5
GoogleWe had 4 different quotes and were most impressed with the Nathan from Connells. They were quick to get our property on the market and we sold in under a week for over the asking price - just as Nathan said we would! He was amazing, could not fault him!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Exeter.
