5/5
TrustpilotRecommended
Clear marketing strategy and sales progression process was fantastic. Thank you Sarah, Richard and rest of the team
Agent replied · 25 September 2026
Thank you for your review Roux, and trusting us with your sale.
Trusted Agent profile
The Personal Agent Ewell reviews
★★★★★
875 reviews across 1 platform
220 Chessington Road, Ewell KT19 9XA
The Personal Agent's Ewell office at 220 Chessington Road is rated 4.9 out of 5 across 875 reviews on 1 platform. The 875 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Ewell office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBecky was really helpful throughout the…
Becky was really helpful throughout the whole process, and was always there to answer any questions :)
Agent replied · 25 September 2026
Hi Jude, Thank you for sharing and for your 5-star review. Kind regards
5/5
TrustpilotThe team
The team, and especially Stephanie have been very helpful as one tenant moved out and we start to look for another. Thanks for making it easy!
Agent replied · 8 June 2026
Thank you for sharing MD, and for your 5-star review
5/5
TrustpilotBanstead office
Banstead office. John and Kai and the team did an excellent job in selling my property in Banstead. They arranged viewings etc with buyers and give as an excellent feed back. The final exchange process went with no hiccups. Thank you.
5/5
TrustpilotWe’ve been customers for over a decade
We’ve been customers for over a decade. Great experience. Very responsive. Becky has been particularly helpful. She listens fully and takes prompt action where needed.
Agent replied · 8 June 2026
That is great to hear, and thank you for trusting and using us to help you over the last decade. We really appreciate your support. Kind regards
5/5
TrustpilotBecky has been great at communicating…
Becky has been great at communicating and solving any issue that arise! Can only recommend
Agent replied · 25 September 2026
Hi Sam, That is great to hear, and thank you for sharing. Kind regards
5/5
TrustpilotCallum has been incredibly helpful and professional throughout the whole process. We truly appreciate all of his support and would sincerely like to thank him!
Callum has been incredibly helpful and professional throughout the whole process. We truly appreciate all of his support and would sincerely like to thank him.
Agent replied · 8 June 2026
Hi Birgul, Thank you so much for your lovely feedback. Callum will be delighted to hear your kind words! We really appreciate your support and are so pleased he was able to help throughout the process. Kind regards
5/5
TrustpilotBecky has been extremely efficient…
Becky has been extremely efficient since the start of my most recent tenancy, the second one with The Personal Agent so far.
Agent replied · 8 June 2026
Dear Nico, Thank you for your kind review and for choosing us again. We're delighted to hear that Becky has been so helpful, responsive, and efficient throughout your tenancy. We'll be sure to pass on your lovely feedback to her. Kind regards
5/5
TrustpilotEthan has been an excellent letting…
Ethan has been an excellent letting agent throughout the entire process. He’s professional, responsive, and genuinely helpful, always taking the time to explain things clearly and keep everything moving smoothly. Communication was easy and stress-free, and it was clear he really cared about making sure everything was handled properly. I couldn’t have asked for a better experience and would highly recommend Ethan to anyone looking for a reliable and friendly letting agent.
5/5
TrustpilotKaty Jones was very friendly and…
Katy Jones was very friendly and professional.
Agent replied · 25 September 2026
Hi Sabina, That is great to hear, and thank you for sharing. Kind regards
5/5
Trustpilotwhat a friendly person Becky Moore was…
what a friendly person Becky Moore was and asked for permission before doing anything, she is an asset to your company,
Agent replied · 8 June 2026
Thank you for sharing Douglas, we really appreciate your feedback
5/5
TrustpilotGreat service from day 1 to Completion
Great service from day 1 to Completion! A special thank you to Sarah Goddard at Epsom. Couldn't do enough for us.
Agent replied · 8 June 2026
Hi Daren, Thank you for your review, Sarah is over the moon, and thank you for trusting us with the sale and purchase of your new home. We wish you all the best. Kind regards
5/5
TrustpilotBecky has been great at managing our…
Becky has been great at managing our property
Agent replied · 25 September 2026
Thank you for your 5-star review Michelle
5/5
TrustpilotThanks to Becky Moore from Epsom branch.
Thanks to Becky Moore from Epsom branch for getting things done and moving with our property maintenance.
Agent replied · 8 June 2026
You are most welcome Aivars, and thank you for sharing
5/5
TrustpilotKaty is very professional and friendly.
Agent replied · 25 September 2026
Thank you for sharing Emily
5/5
TrustpilotBecky was great so friendly and always…
Becky was great so friendly and always asked about any issues in each room of inspection!
Agent replied · 8 June 2026
Thats great to hear Paul and thank you for sharing
5/5
TrustpilotVery good service
Staff were all very pleasant maintained contact throughout Advert was clear with very good photos
Agent replied · 8 June 2026
Thank you for your review, and for sharing Sue
5/5
TrustpilotAlways there to help
Becky Moore at Personal Agent has been excellent to deal with throughout. She has been consistently responsive, helpful and professional in managing issues relating to my rental properties. Becky communicates clearly, follows things through properly and provides a very high level of customer service. It has been reassuring knowing matters are being handled efficiently and with care. Really showes up every time!
Agent replied · 8 June 2026
Dear Bradley, Thank you for your fantastic feedback. We're delighted to hear that Becky has provided such responsive, professional, and reliable support in managing your rental properties. It's great to know that her communication and attention to detail have given you confidence that everything is being handled efficiently. We'll be sure to pass on your kind words to Becky. Kind regards
5/5
TrustpilotStephanie was very helpful and…
Stephanie was very helpful and explained the process of giving notice very clearly.
Agent replied · 8 June 2026
Thank you for sharing and your 5 star review Max
4/5
TrustpilotGood experience working with Miss Foley
I had a good experience working with Miss Stephanie Foley. She was helpful, answered my questions clearly, and provided the information I needed throughout the process. She was easy to contact when I needed assistance, which I appreciated. Overall, the process went smoothly, and I would recommend her services.
Agent replied · 25 September 2026
Hi Diana, Thank you for taking the time to share your experience. It’s great to hear that Stephanie was on hand to answer your questions and provide the support you needed throughout. We’ll be sure to share your kind feedback with her, and we really appreciate your recommendation! Kind regards
5/5
Trustpilot5 star review!
Becky has been amazing! From communication, to sorting issues extremely quickly!
Agent replied · 8 June 2026
Hi Charlotte, Thank you for your lovely feedback. We’re delighted to hear that Becky has provided such excellent service and handled everything so efficiently. It’s great to know you felt respected during the inspection and that communication and follow-up were prompt throughout. We’ll be sure to share your kind comments with Becky. Kind regards
5/5
TrustpilotMark was great at supporting us with…
Mark was great at supporting us with our purchase. There were some difficult moments and he remained calm and professional to support us through negotiations. We are very grateful and settling in to our new home
5/5
TrustpilotBecky from personal agent is always…
Becky from personal agent is always polite, professional, and approachable, and she consistently stays on top of any issues or requests that come up. Compared to the other property managers I have had, she has been far more organised, responsive, and proactive. It has made a noticeable difference having someone reliable managing the property.
Agent replied · 8 June 2026
Dear Lauren, Thank you for your kind feedback. We're delighted to hear that Becky's professionalism, responsiveness, and proactive approach have made such a positive difference to your experience. We'll be sure to pass on your lovely comments to her, she'll be thrilled to know her hard work is appreciated. Kind regards
5/5
TrustpilotGreat service
Natasha was really quick to rely throughout the letting and credit checking process. Being kept up to date is so important and she knew that.
Agent replied · 26 December 2025
Thank you for sharing Melanie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Personal Agent Ewell
How many reviews does The Personal Agent Ewell have?
The Personal Agent's Ewell office has 875 reviews across 1 platform: 875 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is The Personal Agent Ewell's rating?
The Personal Agent Ewell is rated 4.9 out of 5 across all 875 reviews, checked 9 October 2026.
Where is The Personal Agent's Ewell office?
The Personal Agent Ewell, 220 Chessington Road, Ewell KT19 9XA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.