William Rose Essex reviews

★★★★★ 5/5

Google

Recently had to rent a flat at short notice and could not have asked for a more professional and helpful service from William Rose. Jay was my main contact and he was professional, on-time and easy to contact with queries if needed and knowledgeable. Both Jay and Adrian are helpful and responsive and Adrian also helped with follow up questions too. They endeavor to respond as soon as possible and they manage everything very well. I am very happy with the process and the flat. Thank you! Rosalind

Rosalind · 21 June 2019

★★★★★ 5/5

Google

Efficient and straight forward! No hidden fees! We had a great experience with william rose. Renting was quick and smooth. Communication flow went well, keeping us updated on all steps of the process which was quite reassuring.

Tatiana · 26 July 2024

★★★★★ 5/5

Google

Thanks Jay and Adrian for helping us to exchange contracts today. We have been so impressed by your agency - from getting our house on the market, to getting us four offers within the first ten days...and then ensuring we managed to exchange contracts whilst just about to go into a second lockdown!! We will have no hesitation in recommending William Rose to our family and friends. Paula and John AbramsonPositiveProfessionalism

Paula · 20 June 2021

★★★★★ 4/5

Google

Interface with Jake was easy, all appointment were punctual. With no chain the the completion took six weeks. A minor point - some information flow between seller / agent / solicitors could have been faster

Sharmini · 26 July 2024

★★★★★ 1/5

Google

Overall very poor experience with viewing an apartment: - I'm 2.5 hours away from the property, and while I was getting on the bus they told me the apartment is moved for the next day. Not even by phone call, but email which I was lucky enough to see on time. - I was assured multiple times byh the agent that I was the only person viewing it for the time being, not just in that time slot but overall. When I showed up, there were 5 other people there in what turned out to be an open viewing. So that was a straight up lie. - The visit was very rushed. The apartment was way smaller than in the pictures. I asked if it would be ok to measure a few things, and the agent wasn't too happy about it as the others were waiting in the line, and said that there are floorplans. The floorplans don't reflect the actual usable space at all. - I had sent an offer, only to never receive any sort of reply. It's just basic decency to do that even if the response is negative. I'll be avoiding any properties from this agency.

Lana · 9 October 2025

★★★★★ 5/5

Google

Jay and his team were amazing. Great service from start to finish on the sale of our property. They were very professional and marketed our property well. They took the stress out of the whole move process. Would definitely recommend!

Ashley · 21 March 2024

★★★★★ 5/5

Google

I recently had an excellent experience with an estate agent (Gökhan Akbas) who helped me find my new home. From the start, he was professional, attentive, and truly understood my needs. He provided valuable insights into the local market and guided me through every step of the process. Communication was seamless from Gökhan, and he was always available to answer my questions. I highly recommend this agency to anyone looking to buy or sell a property!

Neyaz · 14 October 2024

★★★★★ 1/5

Google

We tried to let out our house in Woodford Green . Unfortunately the company couldn’t make it due to the miscommunication between the would be tenant and the agent . The tenant piled up the requirements and contractor kept on doing and being a landlord only kept loosing the rent and the money in construction. Not happy with their work and approach .May be next time they does good and I remove the review .

MD · 24 September 2024

★★★★★ 5/5

Google

Jake was professional and easy to deal with throughout the sale of our house. He put in the effort to get everything across the line and delivered the result we wanted.

Sarah · 3 September 2025

★★★★★ 5/5

Google

Sold our house with William Rose, and worked with Jay. He was helpful, attentive and honest. We were always kept up to date with everything - and during Covid things moved at a different pace to normal. I'd recommend William Rose to anyone who wants to work with people who speak to you like a friend and work hard to get things right for you.

Richard · 20 June 2021

★★★★★ 5/5

Google

Gokhan has been an absolute star!!!! We fell in love with a property and he was so helpful throughout the viewing and we could tell he was really going the extra mile for us to get the property we wanted! Very warm, welcoming and knowledgable of the property and of what we needed to do! It has been a very quick turnaround and we all couldn't be happier! THANK YOU! Just need to send over the promised Krispy Kremes as he has been a legend :)))

Asher · 20 June 2023

★★★★★ 5/5

Google

I’ve just bought a house being sold by WR Woodford Green. They were amazing from start to finish. From the initial visit, it was clear that Jake had taken the time to really get to know the property and the owner. As soon as the offer was accepted, the process was incredibly smooth and a lot of this was down to the hard work of Jake and the team - providing regular updates and chasers where needed! Overall, it was a fantastic service and I’d definitely use them in future!

Chloe · 20 June 2023

★★★★★ 5/5

Google

Adrian and the team have been outstanding in conducting the sale of my late mum’s home. From the outset they were very helpful, thoughtful, considerate and not the least pushy. Adrian valued the property and talked us through the sale process at length, describing market conditions and setting out a proposed schedule week by week. These are knowledgeable, unassuming, professional people who go to a great deal of trouble and do their best for their clients. There are no hidden costs, somebody is always available to help and despite being busy people they give their full attention to whatever issue has cropped up. These guys managed to get over 40 interested people to view the house and we received several offers as a result. Adrian helped us through negotiations, advised us on the best course of action and stayed in touch when others could easily have left us on the back burner. From start to finish Adrian was much more than an estate agent. My mum’s house, and her story mattered to him a good deal and he seemed genuinely touched by her history living in the place. This attention to detail and personal engagement goes well beyond the call of duty. Moreover when we rang out of the blue the team were quickly up to speed no matter whom we talked to in the office. I have no hesitation in commending William Rose because they will look after you as well as sell your house.

Tracy · 20 June 2023

★★★★★ 5/5

Google

William Rose dealt with both our sale and purchase. A good sale price was managed on our property in a tough market. Gok was very helpful throughout the whole process and was a pleasure to deal with, him and the team we very good at getting things pushed over the line. Gok and Sean kept calm and continued to provide informative updates on both the sale and purchase as things progress. It was really appreciated. Couldn't recommend highly enough.

Andrew · 20 June 2023

★★★★★ 5/5

Google

I cannot speak more highly of Jay and Adrian. They are both very professional and extremely helpful in guiding clients through the process of buying, selling and renting property. I have had the pleasure of dealing with them recently on renting a flat for me for the first time. They took control of everything and kept me informed throughout. I would certainly recommend them. Thank you Jay and Adrian.

Lauren · 21 June 2019

★★★★★ 5/5

Google

Jake worked hard for us on this sale, and at times it was the usual edge of the seat stuff, but he pushed and pulled in the right areas, at the right times, to get us over the line. We had tried other agents in the area who either failed, or just didn't feel right for us. William Rose has a good track record in Woodford and should definitely be considered as and when the time is right.

Peter · 9 August 2025

★★★★★ 5/5

Google

Tyshani was so helpful and attentive. Thank you to the whole team for all their efforts.

Dia · 16 December 2025

★★★★★ 5/5

Google

Jay and his team sold our house in record time during a quiet time in the market. Great communication throughout. I would highly recommend them who wants a 5 star service.

Graham · 20 April 2024

★★★★★ 5/5

Google

My mum has recently sold her house through William Rose and cannot fault them from start to finish. Jake has been amazing throughout and available for questions and concerns at any time. Couldn’t recommend enough! Thank you all.

Maddie · 22 November 2023

★★★★★ 5/5

Google

I highly recommend William rose estate agents as they were down to earth and made the selling experience easy.Special thanks to Jake and Sean for all their help.

Elizabeth · 22 May 2024

★★★★★ 5/5

Google

Jake and Tyshani were amazing in selling my house, guided me through the whole process and managed the communications and negotiations between us and the buyer really well

Pamela · 25 July 2025

★★★★★ 5/5

Google

I bought my first home through William Rose, Woodford, in August. Jake was my estate agent throughout the transaction. He was very professional throughout the process. When it comes to selling this home some day, I will certainly consider instructing William Rose to do so!

G · 14 December 2024

★★★★★ 5/5

Google

We sold our house through William Rose and found Jay and Adrian extremely personable, professional and proactive in their way about work. Being in a chain is never easy, but these guys made it as seamless as possible and exuded a calming influence throughout. I genuinely cannot recommended Jay and Adrian highly enough. Thank you both!PositiveResponsiveness, Professionalism

Oz · 20 June 2021

★★★★★ 1/5

Google

They cheated me one of the property where the agents accepted the offer and sent email just end of day of Friday and he hold me for one and half week for not searching any property then later he said that the owner accepted from the tenant but the property is there in the market more than 4 months as under offer status. I had asked the agent to send me sales memo but he did not do so. So, they are not professional agents. Be careful with them.

Amala · 22 December 2023