Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thank you to Jake and the team at William Rose for making our dream house move a reality. We initially viewed a property with William Rose that we were interested in, then got put in touch with Jake who come over to value our property. Fast forward 2 weeks, William Rose had found us a buyer for our own property and helped us secure our dream home! Thank you William Rose for making our house move as stress free as possible, we will be recommending you to all in the future!
Millie · 16 February 2026
Agent replied · 16 April 2026
Thank you so much, Millie. We’re thrilled that Jake and the team could help you secure your dream move and guide you from valuation through to completion. It was a pleasure working with you and we hope you’re very happy in your new home.
★★★★★ 5/5
GoogleWilliam Rose provided us with an excellent agency for the sale of our parents’ house. Jake, Tyshani and the team were brilliant from start to finish, and we felt well supported and informed throughout. Their valuation was realistic, they found us a buyer within a few days, negotiated the offer price skilfully, and communicated promptly and patiently throughout the sale, keeping us up to date with progress and dealing professionally with all of our queries, including during the after sale process through to completion. We can highly recommend William Rose at the Woodford Green office, and would use them again for any future sale.
Mike · 16 December 2025
Agent replied · 16 April 2026
Thank you, Mike. We’re honoured to have been trusted with the sale of your parents’ home and pleased that you felt supported and well informed throughout. Your comments about the realistic valuation and the team’s approach are greatly appreciated. Best wishes from all of us at William Rose.
★★★★★ 1/5
GoogleI used this agency to sell my house and unfortunately had a very poor experience. They were late to viewings (the first viewer even walked away, and I had to chase after them). Communication was one-sided, they rarely replied but always expected immediate responses from me.
I felt they were not working in my best interests as the seller. The buyers had little understanding of the process, and instead of guiding or correcting them, the agent allowed the sale to drag on unnecessarily, and did not chase them or move the sale along. There were no legal obligations in place, and the estate agent did nothing to ensure things progressed smoothly.
Overall, I found the service unprofessional and unhelpful. I wouldn’t recommend them.
N · 3 September 2025
Agent replied · 8 September 2025
We’re disappointed to read your review, as it doesn’t reflect the standards we work hard to maintain or the experience of the majority of our clients.
While we accept there may have been frustrations during your sale, it’s important to clarify that certain aspects you’ve raised, such as buyers’ readiness, their understanding of the process, and the pace of legal progress, are matters outside of any estate agent’s direct control. Our role is to market your property, secure viewings, negotiate offers, and keep all parties informed, which we did throughout the process.
That said, we recognise how important clear and timely communication is, and we are reviewing your feedback internally to ensure expectations are managed more effectively in future.
We always welcome direct conversations with clients, so if you’d like to discuss this further, please contact us and we’ll be happy to talk it through.
★★★★★ 4/5
GoogleThe team at William Rose were great when supporting us through the purchase of our first home. Jake Latch was our main contact and was always timely in his communication with us. Things got quite stressful toward the end with our purchase, but Jake did everything in his power to get things moving for us. We're very grateful and love our new home!
Hannah · 16 December 2025
Agent replied · 16 April 2026
Thank you, Hannah. We know how stressful a first purchase can become towards the end, so it’s fantastic to hear that Jake’s communication and support helped guide you through it. Congratulations on your first home and thank you for choosing William Rose.
★★★★★ 5/5
GoogleI cannot praise William Rose enough, they took care of all the viewings and provided regular updates after each viewing.
The property was sold after 1 week, above the asking price. They also provided 'after care' keeping in touch with me and each partie's solicitors right up to completion.
Nothing was too much for them.
Thoroughly recommend William Rose to anyone buying or selling a property in their catchment area.
Big Thanks to Jake and Tyshani who I dealt with throughout.
Richard · 26 March 2026
★★★★★ 4/5
GoogleTyshani was friendly and helpful from the first call to the collection of our keys. She was organised, reassuring and efficient in relaying questions and getting timely answers.
We dealt with one of her colleagues for a while, and found him dismissive and unhelpful, which only served to highlight Tyshani's excellent communication skills and willingness to do whatever was needed with integrity and good humour. We highly recommend her and are grateful for all she did to support us through a sometimes stressful purchase.
Tam · 16 March 2026
★★★★★ 5/5
GoogleJust finished my tenancy through William Rose, they have been fantastic throughout and supported me when needed.
Dominic has been a pleasure to deal with as my point of contact and always gone above and beyond to resolve any issues quickly and efficiently. Always showing great communication and care!
Ryan · 16 February 2026
Agent replied · 16 April 2026
Thank you, Ryan. We’re very pleased that your tenancy went so smoothly and that Dominic was able to support you whenever needed. Your recommendation means a great deal to the team, and we wish you all the best for the future.
★★★★★ 5/5
GoogleTyshani handled the purchase of my property and from start to finish she was professional, courteous and very helpful. Her communication throughout the process was excellent and she went above and beyond in making sure our purchase went as smoothly as possible. I am very happy with my experience -- thanks Tyshani!
Zia · 16 December 2025
Agent replied · 16 April 2026
Thank you, Zia. We’re delighted to hear how positive your experience was and that Tyshani’s communication and dedication helped your purchase run smoothly. We’ll be sure to pass on your thanks to her.
★★★★★ 5/5
GoogleTyshani was so lovely to deal with. She showed me a few properties and she was always knowledgable about the properties and the local area. If I had any questions she was happy to find out any further details I needed. On the property I …
Michelle · 16 December 2025
Agent replied · 16 April 2026
Thank you for your kind words, Michelle. We’re so pleased to hear that Tyshani was able to support you with knowledgeable advice and by keeping you well informed throughout your viewings. She takes real pride in making sure buyers have all the details they need, so your feedback means a lot. We wish you all the best with your move.
★★★★★ 5/5
GoogleWe were very impressed by the professionalism of both Jake & Jay.From meeting them,through the marketing stage and then through the stressful and antiquated legal system they were excellent and cool(unlike us!). The team in their office were also very helpful when needed .
Jake was the epitome of charm & forcefulness when it looked shaky in the difficult legal episodes. He kept us going and fortunately we had a successful outcome .
We would definitely recommend them in helping you to find your new house.
Phil · 2 October 2025
★★★★★ 5/5
GoogleI had a fantastic experience buying my flat through William Rose Woodford. Unlike many agents, they were never 'pushy' and acted as a brilliant bridge between myself and the sellers. Alannah was particularly helpful, always chasing up the solicitors and keeping me informed without me having to ask. They made what can be a chaotic process feel very manageable.
Highly recommended.
Gustavo · 16 March 2026
★★★★★ 5/5
GoogleProfessionalism, competence, knowledge, and organization make Richard Kelly a person second to none. He not only demonstrated real knowledge of what he does with an in-depth understanding of client requirements but also took the time to get to know about my property search requirements, the relocation process & issues, and the possibilities to address all our concerns without any delays. Throughout the tenancy agreement process & issue management process, Richard has kept me up to date with every detail. He is always willing to go to the extra mile to ensure things goes smoothly. I am really impressed with the professional approach, the interpersonal skills, and the constant and reliable communication I received from Richard.
I’d also like to acknowledge Dominic Dennis, who has been equally professional and supportive during my tenancy. Dominic has consistently provided prompt assistance and clear communication, helping to resolve queries efficiently and making the overall experience even better.
I am really impressed with the professional approach, the interpersonal skills, and the constant and reliable communication I received from both Richard and Dominic. With no doubt, I would recommend Richard, Dominic, and the entire William Rose team.
Ashok · 15 September 2025
★★★★★ 5/5
GoogleSelling my first home was long and complicated to say the least especially as I live abroad! However Jake and Sean were great throughout the process, I had multiple viewings and offers that they managed within days, and despite the initial 2 offers falling through due to external circumstances, both helped maintain and manage relationships and were very helpful in chasing up solicitors/all parties involved when needed - thank you so much for making a very stressful process a little less stressful - I’d highly recommend!
Lauren · 26 July 2024
Agent replied · 24 October 2024
Thank you, Lauren, for your detailed and positive review! We’re so glad Jake and Sean could help manage your sale efficiently, especially given the complexities of selling from abroad. We know how stressful the process can be, and we’re pleased we could make it a little less so for you. Thank you for recommending us!
★★★★★ 5/5
GoogleReview for Dominic’s Support
I would like to thank Dominic for his excellent support in getting the repairs in the property sorted. He handled the matter efficiently and kept me updated throughout the process, which gave me peace of mind. His professionalism, responsiveness, and determination to ensure the repairs were completed made the whole experience much smoother. I really appreciate his efforts and would highly recommend his support to anyone in need of reliable property management assistance.
Deborah · 9 October 2025
★★★★★ 5/5
GoogleMy wife and I first got to know about William Rose when we bought our house through them in February 2021. After seeing first hand how good they were for the sellers at that time, we decided to sell our house through William Rose in May 2025.
Throughout the experience, from start to end, William Rose were fantastic! Jay and his team were always available to answer my queries and would always call me back if I couldn't speak to them immediately.
Our sale was a little tricky on the whole, but the way in which Jay was able to manage the whole process was incredible. I can't see how we would have successfully moved and get the house we wanted without Jay's experience and management of the sale. We ended up selling for a price we were hoping to achieve from the outset. I would highly recommend William Rose to anyone within the area looking to sell.
I want to say a massive thank you to Jay and everyone else at William Rose that helped us with our move.
Simon · 1 September 2025
★★★★★ 5/5
GoogleThe team at William Rose have delivered great service and excellent communication moving in. They supported in speeding up the time line too. Dominic has always answered our enquiries quickly and provided documentation. Thank you to your support in the process! Big thanks to Tyshani and Richard as well :)
Harvinder · 13 April 2026
★★★★★ 5/5
GoogleWe recently bought and sold our house through William Rose. Jake handled both sale and purchase and was great throughout. He was very helpful, excellent communication (always on hand for our endless questions...) and he offered great advice, enabling the process to run very smoothly. We are now settled into our dream home and very grateful to William Rose for making it happen for us! William Rose offered a tailored and very personal service and made a very daunting experience less stressful. I would definitely recommend them and would use them for any future moves.
Georgina · 16 December 2025
Agent replied · 16 April 2026
Thank you, Georgina. It was a pleasure helping you with both your sale and purchase. Jake will be delighted to hear that his communication and support made the process easier for you, even with the endless questions! We really appreciate you choosing William Rose and wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe recently sold and purchased our new home through William rose and I couldn’t recommend them any more. We mainly dealt with Jake from the Woodford branch with the sale and he was so helpful. He seemed invested in selling out properly and gave us some great advice. We felt very comfortable with Jake and he was a massive help throughout the whole process.
Zayna · 14 December 2024
Agent replied · 13 May 2025
Dear Zayna,
Thank you for your kind words! We’re so glad to hear that your experience of both selling and purchasing through William Rose was a positive one. We’re always happy to help, and your recommendation means a lot to us
★★★★★ 5/5
GoogleHaving just sold a property with William Rose, I would not look anywhere else if I were to buy or sell in the future.
Tyshani and Jake were excellent!
Both extremely professional and efficient and an absolute pleasure to deal with.
Fantastic service
10 out of 10
Michelle · 2 April 2026
★★★★★ 5/5
GoogleI can’t recommend William Rose highly enough. From start to finish the team were amazing, Jay, Jake, Gok and Sean kept me updated and calm (when I was not feeling very calm, sorry guys!) and reassured throughout. Selling your home can be an incredibly stressful process but the expert team at WR took away so much of that stress and handled the process seamlessly. Their knowledge of the local area is impeccable and there’s no ‘hard sale tactics’ just a great experience dealing with real people who go above and beyond. A huge thank you to the entire team!
Stacey · 22 December 2023
Agent replied · 19 June 2024
Dear Stacey, thank you for leaving such a kind review about the team, we're glad to know that we could take some of the stress out of the process for you!
★★★★★ 5/5
GoogleHighly recommend William Rose, with a special shout out to Gok. We first used William Rose to rent a home and then subsequently purchased our first home through them! Both as a tenant and as a buyer the service was excellent, great communication and friendly staff. Should we ever come to sell our home I'd for sure be returning to William Rose to facilitate. Highly recommended independent estate agent. Thank you for everything!
Sam · 20 April 2024
Agent replied · 19 June 2024
Thank you so much, Sam, for your glowing review! We're thrilled to hear that you had such a positive experience with us, both as a tenant and as a buyer. Gok and the rest of our team take great pride in providing excellent service, and it's fantastic to hear that their communication and friendliness made a difference for you. We're honoured that you would consider returning to us if you ever decide to sell your home and we truly appreciate your kind words. Thank you for choosing william rose, and we look forward to serving you again in the future!
★★★★★ 5/5
GoogleJake and Tyshani from William Rose were a dream to sell my flat through. From initial calls, follow up comms/messages through WhatsApp to being the necessary intermediary between the solicitors, I was aware 100% of the time of which stage the flat was at throughout the selling process. I would readily use them again if I was looking to buy or sell in the area. Thank you for your help.
J · 16 January 2026
Agent replied · 16 April 2026
Thank you for such a detailed review. Keeping our clients fully updated at every stage is something we focus on, so it’s wonderful to hear that Jake and Tyshani delivered that for you. We’re delighted we could help you achieve your sale and really appreciate your feedback.
★★★★★ 5/5
GoogleReceived a great service buying our first home with William Rose. particular thanks to Tyshani who was an absolute star from start to finish!
Chelsea · 21 October 2025
Agent replied · 16 April 2026
Thank you, Chelsea. It’s fantastic to hear that you received such a great service for your first home, and we’ll be sure to pass your lovely comments on to Tyshani. She’ll be so pleased to know she made a difference from start to finish. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleGreat experience with Jake and the team at William Rose helping to secure our dream house. Communication was open and honest and we were kept informed throughout the process.
Louisa · 9 August 2025
Agent replied · 8 September 2025
Louisa, we’re really glad to hear Jake and the team helped make your move a good experience. Communication can make or break the process, so it’s great to know you always felt in the loop. Thanks for trusting us with such an important step!
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