Trusted Agent profile · Essex
★★★★★
467 reviews across 2 platforms
River Reach, Mistley, Manningtree, Essex, CO11 2FL
Hopkins Homes's office in Essex, at River Reach, is rated 4.1 out of 5 across 467 reviews on two platforms, including 12 Google reviews rated 3.4.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
TrustpilotMILL GROVE
Me and my fiancé have just moved into a lovely house in the new estate Mill Grove, Onehouse. We received excellent advice and guidance from Jacqui Spicer throughout the whole process of buying our new home. We highly recommend Hopkins homes to anyone looking for a very modern and highly quality finish.Without a doubt 5 stars ⭐️
4/5
TrustpilotSarah Tuttle Hopkins Homes Sales Manager Blyth Vale Halesworth
Sarah,Sales Manager at Hopkins Homes was extremely helpful, on reserving our new home at Blyth Vale Halesworth, she went through everything in detail so we knew exactly what will happen through the whole process.Very detailed re looking at the plans and what will happen on the development going forward, very professional approach to all.Kind regards Edward Olszak
3/5
TrustpilotLike the house but aftercare is poor…
Like the house but the aftercare which they state they provide “exceptionally” is non existent. We have been chasing them up weekly for a year now to get things addressed, they keep promising to get it done but haven’t actioned anything. It’s beyond frustrating and has tarnished our experience with them
5/5
TrustpilotWe moved into our new Hopkins home in…
We moved into our new Hopkins home in at George’s Park end of April. Couldn’t be more pleased with both quality of home and after care. Nick the site manager has been more than helpful in making sure we have settled.Would highly recommend Hopkins homes to anyone.
4/5
TrustpilotRichard has been extremely efficient…
Richard has been extremely efficient and helpful.
5/5
TrustpilotPurchasing the 'The Sutton'.
We are in the process of purchasing a house from Hopkins Homes, Beccles.Although my wife and I live in Milton Keynes we have been in constant contact with Grace. She has been more than helpful and always replies to emails, phone calls. Grace goes the extra mile. Excellent customer service. Jon and Sylvia.
5/5
TrustpilotHighly recommend Hopkins Homes
Jacqui Spicer and the Hopkins team at Mill Grove, Stowmarket have been amazing throughout the whole process of buying my first home. Can't fault the team as they have attended to every query and answered all questions. Absolutely loving our new home and couldn't recommended Hopkins homes more.
1/5
TrustpilotWymondham, Norfolk
Absolutely disgusting service from the site in Wymondham Norfolk, would have more luck trying to get in touch with the international space station. Problems do not get sorted. Feel very let down. Would fully recommend no body to buy a place from these rip off merchants. Unfortunately the lowest rating is 1 star they deserve none.
5/5
TrustpilotExcellent Service !
Attended for a viewing at their Colchester sales office on Saturday with the other half, fantastic customer service from Janet, Fiona and Clare. They were very transparent and informative. Julie had kept me updated throughout the whole process ever since i had registered my interest. wonderful bunch of people to deal with.
5/5
TrustpilotHopkins Homes Staff and Quality
Moved into our house early this year and have been thoroughly impressed with Sharon (and Sandy), Liam and Jason. All very professional, willing to go the extra mile throughout the process and moving in. House has very few issues for the snagging list and impressed with the extras and attention to detail.
5/5
TrustpilotBirchgate Wymondham
Birchgate, Wymondham.Excellent service from Nathaniel. Factual, Honest, Knowledgeable, what more can be asked for. A pleasure to deal with after the various false starts and promises experienced elsewhere. Sadly the property didn't fit our daughter's requirements but if they had we would have had no reservations of continuing. Thank you.
5/5
TrustpilotHopkins & Co Developers
Sarah, the sales negotiator is extremely well organised and efficient. She has made the process of buying a new home so smoothe and easy. I can't praise her highly enough. That also means that Hopkins & Co have created a great training programme to ensure that the customer gets such excellent service.Well done.
5/5
TrustpilotSt George’s Place!
We are about to move into our new home at St George’s Place. Shaun Tate, couldn’t have been more helpful or patient. My endless questions and queries. He answered everyone. No question was ever to big or small. His enthusiasm and professionalism are a credit to him and Hopkins Homes.
5/5
TrustpilotExcellent customer service!
We are yet to exchange contracts, but the service provided by Nathaniel at Wymondham so far has been second to none. Attentive, personal and prompt every step of the way! We are looking forward to our Hopkins Home even more because of the customer service we have received.
5/5
TrustpilotWe have wanted to move to Ely for some…
We have wanted to move to Ely for some time and have been looking at Hopkins Homes for the last 18 months. As soon as we had a buyer we revisited St James' Park and have been very pleased with the friendly service and information that Sharon has provided.
5/5
TrustpilotWe love our beautiful home!
Me and my partner Purchased a home at St George’s Place Through Shaun at Hopkins Homes - the whole process was fantastic and we’re in love with our new home!When ever we had a little issue, it was quickly resolved by either Shaun or one of the team. Fantastic service.
5/5
TrustpilotExceptional Service
The Hopkins Homes staff have been exceptional in helping my wife and I to purchase our new home. They have explained and communicated every step of the process and fitted into our plans at all times. They are making our dream home come true in a friendly and professional manner.
5/5
TrustpilotWe have just reserved our house at the…
We have just reserved our house at the Hopkins development in Blyth Vale, Halesworth. Sarah has taken us through the process with great patience and willingness to answer all our questions.She has made the experience very straightforward so far and we are looking forward to moving in.
5/5
Trustpilot⭐️ Alison Downey at the Barrow site was SO…
Alison Downey at the Barrow site was SO professional, organised, helpful and respectful of Covid guidelines (exceptional amongst estate agents in our experience!). She also let us know when properties we were interested in were available to view (exactly as she had promised.)A real star ⭐️
5/5
TrustpilotExcellent service from Ann
Excellent service from Ann. She worked hard for Hopkins to enable me to reserve, as I had a chain. Everyone in the chain were required to have applied for searches. No discounts or incentives offered by Hopkins unlike all other developers at Alcobury Weald.
5/5
TrustpilotThank you Katie!
Myself and my partner recently bought our first home- Katie (Suffolk) made the whole experience simple, easy and answered all our questions and was really pleasant. Really helpful and accommodating, guiding us through the process. Thank you! So happy in our new home.
5/5
TrustpilotGreat development and excellent customer service
We met with Richard at the Butterfield Meadow development. He was helpful, knowledgeable and gave us all the time we needed to make our decisions. A beautiful development and we can’t wait to move in to our new home. Thanks for everything!
5/5
TrustpilotFriendly and helpful staff
We are very happy with our new home. All our queries have been dealt with very quickly and efficiently by Sarah. All the staff and workmen are very friendly and helpful. We would have no hesitation in recommending a Hopkins home.
5/5
TrustpilotBirch Gate 2 Goldfinch Close Wymondham …
We were with Shaun for Two and half hours and he explained in fine detail the pathway we were taking to buy our new apartment was excellent.We thank him for his patience and the time spent with us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
