5/5
TrustpilotExcellent location House of good…
Excellent location House of good quality no moans or faults so far although not expecting any but feel assured should there be any then all would be sorted out promptly and hassle free.
Trusted Agent profile · Essex
Hopkins Homes Essex reviews
★★★★★
467 reviews across 2 platforms
River Reach, Mistley, Manningtree, Essex, CO11 2FL
Hopkins Homes's office in Essex, at River Reach, is rated 4.1 out of 5 across 467 reviews on two platforms, including 12 Google reviews rated 3.4.
Reviews
Every review we hold for the Essex office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKatie at Saxmundham could not have been…
Katie at Saxmundham could not have been more helpful. She always responded promptly to emails & answered all our enquires. A first class service from beginning to end
4/5
Trustpilot3.5 Stars
A decent homebuilder, happy enough with the house but silly mistakes and poor quality control let it down.Also worth a mention is the (lack of) grounds aftercare - grass hasn't been cut, ever.
4/5
GoogleNice looking new houses but only viewed from the outside
1/5
TrustpilotHorrific
Brightlingsea development - Poor communication. Constant lies about what add-ons we are allowed to get. Will not consider anyone in any kind of chain.
5/5
TrustpilotJust purchased on st.georges place…
Just purchased on st.georges place sprowston. Should be st.shauns place, couldnt have asked for a more helpful sales rep from start to finish. 100% reccomend .
5/5
TrustpilotThe service we have received has been…
The service we have received has been great, Shaun who we’ve been dealing with has been so helpful in every way :)
5/5
TrustpilotExcellent experience throughout
Excellent experience throughout - Katherine at the Blofield site is just superb. Really knows her stuff and so,so helpful to us in making our decision.
5/5
TrustpilotAlison Swain at Thurston Park…
Alison Swain at Thurston Park development is very helpful with answers to any questions that we have spring to mind.A very professional service.
1/5
TrustpilotAwful company to deal with
Awful company to deal with. Customer care is abysmal. Cheap finishing lets down otherwise a sound building. Would not recommend
5/5
TrustpilotThe customer service was excellent
I found the guy at Sprowston site Norwich, very helpful. He answered all my questions and helped me through the whole process.
5/5
TrustpilotThe sales consultant did a great job…
The sales consultant did a great job explaining everything in great detail to us.Very professional, courteous and polite. Hence 5 stars.
1/5
TrustpilotBuilding policy is very questionable
Building policy is very questionable. Hedge cutting at Onehouse broke planning conditions. It’s no good apologising after the event
1/5
TrustpilotRendering falling off
Rendering falling off, patchy, stained, windows got no paint on, bricks spalling, generally poor customer care, constantly being fobbed off. Doors constant locking issuesWroxham wherry gardens
5/5
TrustpilotThey have gone above and beyond
They have gone above and beyond, been 100% genuine and truthful, and the quality of everything is exquisite.
5/5
TrustpilotThe representative was friendly,polite…
The representative was friendly,polite and very knowledgeable
5/5
TrustpilotVery Professional
It was easy, everything explained in detail, no hard selling and could take my time walking around the property inspecting everything.
5/5
TrustpilotEasy and thorough.
The sales representative ( Katherine) was extremely efficient and thorough through the whole reservation process.
5/5
TrustpilotVery efficient service and lovely staff…
Very efficient service and lovely staff member who was able to answer all my questions.
5/5
GoogleLooking beautiful and not to bad for delivery drivers
4/5
TrustpilotThe sales team were quite helpful
The sales team were quite helpful. Good overall experience
5/5
TrustpilotSo far the experience has been great
So far the experience has been great, only reserved the house so can’t comment further.
5/5
TrustpilotVery well built houses and estates
Very well built houses and estates. Very Friendly and hopeful staff.
5/5
TrustpilotFantastic customer service from Alison
Fantastic customer service from Alison, the sales consultant. Lovely ethos and approach.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
