Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe appreciate Mike Lewis service
We appreciate a great attitude and a professional work done by Mike Lewis. He is helping us to fix the problems that were left behind after the construction been done. I have a positive outlook towards the future of the project. If things can be fixed and they are gradually getting better-all is going to be good. Thank you Mike Lewis for your service.
Polina · 6 November 2023
Agent replied · 10 June 2024
Hello Polina,Thank you for your positive review. We really appreciate you taking the time to share your experience. We are glad Mike was able to demonstrate Hills commitment to excellence. We will be sure to pass on your kind words.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotThanks to Simon Cowdrey
One of Hill's operatives, Simon Cowdrey, had come to handle quite a few issues at our home just now. Skill-wise, he had done a great job. Issues were well managed with clear explanations. We valued a lot on his clean and tidy work, in particular. Personality-wise, he's very kind and easy-going. We had very comfortable conversations with him, but these didn't stop him from carrying out his great work at our home. On top of the assignments from Hill, Simon also did extra work to help fix a few other issues identified on the spot. We felt very grateful that Simon came and resolved many issues that were difficult to us. Thank you very much! We would like to express our thankfulness to him as soon as we can that we wrote this review once he left our home a few minutes ago. Wish Simon all the best!
D · 12 September 2024
★★★★★ 5/5
Trustpilothave never seen such perfect work in…
I have never seen such perfect work in all my years the man’s work is and l really mean A-MAZ-ING. He had to fill a large hope in the wall. It is in impossible to find where the hole was because his work is flawless and on top of that he is net tidy and quick. He also is a soft spoken a very polite and knowledgeable man. His is name ALAN DEADMAN so thank you Alan for the lovely job.
Lyndsay · 5 September 2024
★★★★★ 5/5
TrustpilotMichael and Richard did an amazing snagging for us
We had Michael Perry and Richard Ryan snagging up our new flat. Amazing service by both. Communication was smooth, the works of great standard, and actually I preferred working from home when they were around as I was picking up DIY hints from them :) There were a LOT of items picked up in our snagging survey and they fixed everything without even interrupting my work. Amazing work, and they actually went the extra mile by pointing and fixing things not picked up by the report and helping out mounting things on the wall for us!
Andreas · 6 May 2022
Agent replied · 10 June 2024
Hello Andreas, Thank you for taking the time to share your experiences of Michael and Richard, and we're glad to hear you picked up some useful tips along the way. Many thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotWhat a wonderful & touching experience! Thanks to Louise Bigg & Antonia Jones!
It was really a very nice and unforgettable experience when I and my husband who first came to Cambridge went to the show house office of the Timberworks construction site and trying to get some information about the sale there. Though at that moment, I was not sure whether I would really buy the apartment there, Antonia has been serving us with her great hospitality and patience. The warm experience really impressed us! Our genuine THANKS to Antonia!!!We are also much much impressed to meet Louise who has been giving us a great great helping hand in the process of our aquaintance of the house on sale in the Timberworks as well as the whole processing of reservation & exchange. As a matter of fact, Louise's kindness and caring concern and her keeping in touch with us during the processing of the purchase really makes us feel much comforted and confident to go through the specific, legal but totally unfamiliar steps to us. So. our deepest THANKS to Louis! We are so happy to succeed in finishing the progress up to "the exchange" by now. Genuinely speaking, as a new comer to Cambridge. we are really impressed and touched by the warm, genuine, helpful, patient and caring attitude as well as the clear and relevant professional help & advices from Louise Bigg and Antonia Jones!!!!We very much appreciate their hard work and terrific working attitude as well as their awesome services to us! Our big big THANKS to Louise Bigg & Antonia Jones. the two pretty and kind ladies. Wish them all the best and good luck, good health!
Jackiewl · 29 April 2022
Agent replied · 24 August 2024
Hello Jackiewi, Thank you for sharing your review of purchasing a new Hill home. We're absolutely delighted to hear that you had a positive experience with us, and will pass your kind messages on to the members of the team you have mentioned.Many Thanks, Hill Customer Service
★★★★★ 5/5
TrustpilotQuality work ⭐⭐⭐⭐⭐
I recently had some work done by Mike Lewis from 'Hill', and I couldn't be more impressed with his work. Mike's expertise in what he does is truly outstanding. He is not only skilled and knowledgeable but also incredibly dedicated to his craft. He took the time to understand my needs, communicated effectively throughout the project, and ensured everything was completed to the highest standard. His attention to detail and commitment to quality work made a significant difference. I highly recommend Mike for any project. He is a true professional and a great asset to Hill.
Orinta · 28 August 2024
★★★★★ 5/5
TrustpilotHappy with Hill
I love my Hill house in Eddington and have been constantly delighted by the care and thought that has gone into the design and the details. Everything was extremely well handled by Nathalie from my first enquiry. There have inevitably been one or two snags, but these have been helpfully pursued and resolved by Angela. One of these dealt with today by Jamie who has done an excellent job and put things back together perfectly. It feels good to be able to call on such a dedicated team.
Jacqueline · 30 March 2022
Agent replied · 10 June 2024
Hello Jacqueline,Thank you for taking the time to leave a review. We are pleased you have received the high standard of customer care that we pride ourselves on. We will pass your comments on to the team.Wishing you all the best in your new home.Hill Customer Service
★★★★★ 5/5
TrustpilotFab work from the awesome duo Peter Miller and Michael Chapman
Both Peter Miller and Michael Chapman were assigned to my property in Azalea Avenue to address a multitude of snags. Since arriving first thing in the morning through to late afternoon, both of these gentlemen worked continuously to ensure that most of the snag list was resolved. Credit to both of them for their continued professionalism and friendliness. They are always welcome and I recommend them both for other Hill property owners should you need aftercare support. 10/10
Christopher · 18 September 2024
★★★★★ 5/5
TrustpilotFive Stars 🌟
Had Peter Miller doing some work at mine today. Fantastic work yet again, friendly and helpful. Five stars!
Iain · 22 September 2026
Agent replied · 24 September 2026
Dear Iain Canty,
It’s lovely to hear that Peter Miller has once again provided such a positive experience. Thank you for taking the time to leave us a review. We’re delighted that you were pleased with the quality of his work and found him to be friendly and helpful. We’ll make sure your five-star feedback is passed on to Peter.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotSimon attended from Hill group to…
Simon attended from Hill group to undertake some work in our house. He was very friendly, professional and polite. Simons work has been to a very high standard and he has gone out of his way to come back and resolve some other outstanding jobs. Simon made sure that he tidied up after himself. I would highly recommend him.
Satty · 21 December 2023
Agent replied · 10 June 2024
Hello Satty,Thank you for your review. Simon will appreciate you sharing your positive feedback with us. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Chapman and Andy Delaforce
Michal is amazing and he is very very dedicated in his work that he do, I strongly recommend him, Michael kind of person adding value to Hill’s strong customer service that they already provide and famous for their quality delivery and after care…
KK · 4 October 2024
Agent replied · 13 June 2024
Hello KK,Thank you for your positive review. Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotAndy did a great job restoring MVHR…
Andy did a great job restoring MVHR boxing, covering vent pipes exposed after replacement. Very happy.
N · 22 September 2026
Agent replied · 24 September 2026
Dear N Rutherford,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Andy did a great job restoring the MVHR boxing and covering the exposed vent pipes following the replacement work. It’s great to know you were happy with the finished result, and we’ll make sure your kind feedback is shared with Andy.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotHappy Customer - Millside Grange
I have been liasing with Angela McDonagh at Millside Grange in Croxley Green for the last few months to purchase my new home, cant wait to move in very soon and I have been so happy with the service, communication and overall professionalism with Angela, she is a credit to your team and has always been there to answer all of my questions. Thank You.
Deborah · 28 May 2026
★★★★★ 5/5
TrustpilotA massive thank you to Claire Wiggins…
A massive thank you to Claire Wiggins for all her help this morning. All residents of our building woke up to no hot water and Claire was fantastically helpful when we phoned alert Hills to the problem. She took the details and promised to phone back . Within 40 minutes she did and she said that she had emergency engineers on the way. 3 hours later , everything was fixed and back on . Efficient , professional, friendly and speedy service from Claire , thanks so much
Nicholas · 25 June 2024
★★★★★ 5/5
TrustpilotPremium Customer Service
A highly positive customer experience deserving of 5 stars, credited to the team at Hill Rayner’s Green, Fordham and a personal thank you to Maria Gatehouse (Sales Executive). She delivered her role with gold-standard professionalism and complimented it further through her genuine care for our experiences and delivering on her commitments. Maria even went beyond our expectations by continually ensuring momentum remained in the sale/purchase chain. We certainly had a bumpy ride to get to where we now and if Maria was not there to guide us through that journey, we would not be enjoying this beautiful forever-home (or retained our sanity!). Thank you Maria. Hill is lucky to have you.
Chris · 25 June 2024
★★★★★ 5/5
TrustpilotHad Andy visit today was lovely
Had Andy visit today was lovely, very helpful and did a great job. Thank you !
Jessica · 18 September 2026
Agent replied · 24 September 2026
Dear Jessica Reid,
Thank you for taking the time to leave such lovely feedback. We're delighted to hear that Andy was helpful and did a great job during his visit. We'll be sure to pass your kind words on to him.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotBrilliant service from Simon
I would like to share my review of Simon Cowdrey from Hill Company, who came to paint and silicone my bathroom. I am very pleased with the quality of his work. Simon was extremely professional, friendly, and punctual.What surprised me the most was his attention to cleanliness from the beginning to the end of the job. Everything was carefully protected from damage, which shows his great care and respect for my property. He also communicated clearly throughout the process, ensuring I was informed and satisfied at each stage.Once again, thank you, Simon, for the excellent work! I highly recommend his services.
Beata · 24 June 2024
★★★★★ 5/5
TrustpilotMichael Perry & Faik has done very good…
Michael Perry & Faik has done very good job for my new Windows
Ldravi · 6 October 2026
Agent replied · 10 October 2026
Dear ldravi K,
We really appreciate you taking the time to share your feedback. We’re delighted to hear that Michael and Faik did such a great job with your new windows. It’s lovely to know you were pleased with the work, and we’ll make sure your positive feedback is shared with them both.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotMichael perry fixed my front door and…
Michael perry fixed my front door and put a new handle thanks michael
Nafisa · 6 October 2026
Agent replied · 10 October 2026
Dear Nafisa Abdille,
Thank you for taking the time to leave us a review. We’re pleased to hear that Michael was able to repair your front door and fit a new handle for you. It’s great to know you were happy with the work, and we’ll make sure your kind feedback is shared with Michael.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotGreat help from sales agent Nasir at…
Great help from sales agent Nasir Uddin at North Gate Park in London -really recommend!
Will · 23 September 2026
Agent replied · 24 September 2026
Dear Will,
Thank you for taking the time to leave us a review. We’re delighted to hear that Nasir provided such helpful support at North Gate Park and made a positive impression. We really appreciate your recommendation and will make sure your feedback is shared with Nasir.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotMichael Perry star player
Michael Perry accompanied a team of operatives to resolve a kitchen issue. Michael was warm, friendly, showed attention to detail, precision and professional. He demonstrated true team player behaviours, a delight to have in my home.
Freckle · 19 December 2025
★★★★★ 5/5
TrustpilotCommendation for Outstanding Service by Repair Technician Mike Lewis
Today, I am extremely grateful for Hill's assignment of repair technician Mike Lewis to come to my home and address the issues that needed fixing. Mike is a highly experienced repairman who has a knack for resolving various types of problems. He is diligent, courteous, and works efficiently, making him an exceptional and rare asset. I am highly satisfied with his service.
Jim · 9 August 2023
Agent replied · 10 June 2024
Hello Jim,Thank you for your kind words. We are glad you were happy with the service provided by Mike and he was able to resolve the issues you faced. We will be sure to let him know about your positive review.Many thanks,Hill Customer Service
★★★★★ 5/5
TrustpilotRIchard did a fabulous job
RIchard did a fabulous job , super efficient and Friendly , best Dan
Dan · 1 October 2026
Agent replied · 10 October 2026
Dear Dan Gould,
Thank you for taking the time to leave us a review. We’re delighted to hear that Richard did such a fabulous job and that you found him both friendly and efficient. We’ll make sure your lovely feedback is passed on to Richard.
Regards,
Hill Customer Service
★★★★★ 5/5
TrustpilotThumbs up for Mike
Mike Lewis has helped me with a number of snags during the year. Today, he helped examine the broken sealants outside the windows, and fix them. He also took the initiative to re-do an ugly mastic done by another handyman. It is lucky that Hill has Lewis who always did a descent job, and was able and willing to communicate the technical details.
Amy · 1 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
