5/5
GoogleHelpful and polite staff made a stressful move a little less stressful.
Trusted Agent profile · Essex
Big Yellow Self Storage Co Ltd Essex reviews
★★★★★
239 reviews across 2 platforms
Bruff Close, Turner Road, Colchester, Essex, CO4 5EU
Big Yellow Self Storage Co Ltd's office in Essex, at Bruff Close, is rated 4.7 out of 5 across 239 reviews on two platforms, including 238 Google reviews rated 4.7.
Reviews
Every review we hold for the Essex office, from every platform, shown as written. First names only.
Google4/5
GoogleClean, secure premises. Very friendly and very helpful staff to get checked in. Online pre-arrival services really made it a smooth process.
5/5
GoogleWonderful service! Booking storage was very quick.
5/5
GoogleVery good facility. Well run by cheerful helpful guys. Very clean and everything you'd hope for in a facility like this.
5/5
GoogleGreat customer service from Sammy who was very helpful indeed.
5/5
GoogleExtremely helpful staff. Very relaxed atmosphere with some good banter and a giggle or two. Couldn't have been more helpful and walked me through every step of what to do.
5/5
GoogleReception staff are top rate, friendly, helpful, and polite.
5/5
GoogleStaff and just amazing, so friendly and helpful. good old fashioned customer service, we need more of this everywhere.
4/5
GoogleGreat service, felt our things were secure here
5/5
GoogleThank u very friendly helpful an accommodating.
5/5
GoogleI've used Safestore before. I'm much happier with Big Yellow. Great facility, staff, and price. Will be using them as my primary storage place for now on.
5/5
GoogleStaff friendly and helpful.
5/5
GoogleReally helpful reception staff..no complaints.
5/5
GoogleFantastic service, as always, really helpful staff , been storing at Colchester for 10 years plus with no problems, highly recommended
5/5
GoogleExcellent service
Agent replied · 16 April 2026
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleGreat and friendly staff , Thanks to the Colchester guys for there help.
5/5
GoogleGreat service and pleasant staff, giving a sense of security for my possessions:)
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the stars, Joe. We are always on the lookout for feedback. See you soon.
4/5
GoogleAffordable prices, and helpful staff. Would recommend using FatCat Removal if you need help lugging your stuff to or from storage.
5/5
GoogleGreat place to store your stuff. Also some of the friendliest and most helpful staff I've ever encountered. Sorry for turning up 5 mins before closing!
5/5
GoogleI’ve used this company twice now and they’ve been fantastic both times, promptly replying to any emails I’ve sent and providing a very professional service.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hi Gilbert. Thanks for dropping us those stars.
5/5
GoogleExcellent staff. Very safe place to store your belongings over the summer. Reasonable prices.
1/5
GoogleVery expensive for storage was quoted around £450, decided to go to Clacton that offered similar space storage for £120. What a difference!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
