Trusted Agent profile · Essex
★★★★★
239 reviews across 2 platforms
Bruff Close, Turner Road, Colchester, Essex, CO4 5EU
Big Yellow Self Storage Co Ltd's office in Essex, at Bruff Close, is rated 4.7 out of 5 across 239 reviews on two platforms, including 238 Google reviews rated 4.7.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
GoogleI'm so happy with my experience with big yellow storage friendly welcoming as I'm not a good reader I'm more visual they were happy to help me plus if I needed information on everything they made Shaw I got everything plus showed me extra bit like package items bubble wrap box fillers all size box's even ones for your TV's tape
5/5
GoogleVery efficient and professional whole process registering and obtaining storage unit simple and easy . Gary was friendly and offered good advice regarding storage
5/5
GoogleAwesome, really great service.
Hello Philip. We appreciate you taking the time to write to us. Thanks for the positive review. See you again soon!
5/5
GoogleGeorge was great 👍🏽 …
5/5
GoogleSammy was incredibly helpful this morning! Brilliant customer service
5/5
GoogleAbsolutely superb service. Friendly, knowledgable, efficient staff who were so helpful. I needed to rent storage due to a bereavement and Sammy and Gary were kind and sensitive during the whole process. Thoroughly recommend Big Yellow in Colchester.
5/5
GoogleGreat service standards achieved from booking in and storage. Secure accessibility with personal codes. Receptionist was so helpful on day of dropping off my storage.
5/5
GoogleHaving made a mistake on my on-line booking I had to contact the office for some assistance. The gentleman was so help and corrected my mistake without any fuss. When we went to sign the paperwork the same gentleman was on reception. He was incredible! So helpful. Explained everything clearly and couldn’t be more helpful. Colchester North Station Depot.
5/5
GoogleWe moved out of storage last week after completing our lengthy house move. Nothing was too much trouble, didn’t even need to give notice as they signed us out on the day and discussed our refund, which hit the bank within 2 days. Super helpful staff and very clean environment. We wouldn’t hesitate to use them again for future needs :)
5/5
GoogleVery helpful, Gary was particularly good everything just got done in a timely fashion with very little hassle. Recommended
5/5
GoogleGeorge was super helpful and professional, helping find the best solution for my storage requirements. He also remained cheerful considering the difficult times we are all experiencing.😀 …
5/5
GoogleIt was super easy to book our unit, no issues with the price and George, Cara and Sammy all delivered great customer service to us. Thanks guys, highly recommended!
5/5
GoogleIt was super easy to book our unit, no issues with the price and George, Cara and Sammy all delivered great customer service to us. Thanks guys, highly recommended!
5/5
GoogleReturning customer from days gone by, George was super helpful putting up with me umming and arring over size. Speedy and professional in getting set up and running. Top stuff!
5/5
GoogleVery good experience...the agents was very kind, sociable and very patient. Thank you for everything🙂 …
5/5
GoogleService was amazing! Very very helpful and patience. Would recommend this storage for anyone.
5/5
GoogleBoth Sam and Gary were extremely helpful. Great team.
5/5
GoogleSuper helpful and friendly staff. Unit is well organised, clean and feels safe and secure.
5/5
GoogleChap was really helpful And willing to show us around a room and had suggestions around keeping stuff safe
5/5
GoogleI always feel assured using this company to store my stuff over the summer. And the guy at the desk, Gary makes the whole process a lot smoother with how helpful he always is. If anything, I'll recommend mainly because of him.
5/5
GoogleVery helpful and informative! Kara took very good and special care of us made us feel very welcomed
5/5
GoogleAlways best service received. Refund was straight forward too.
5/5
GoogleExcellent service. I dealt with David who was 100% brilliant. Will use again and happy to recommend
5/5
GoogleHighly recommended Big Yellow in Colchester. Staffs are all very friendly and helpful, first time coming here. Defiantly use again if I needed a storage unit, reasonable price.
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