5/5
GoogleCan’t fault. Well organised and polite. Recommend you do your inventory and check-in online to save time at the counter.
Trusted Agent profile · Essex
Big Yellow Self Storage Co Ltd Essex reviews
★★★★★
239 reviews across 2 platforms
Bruff Close, Turner Road, Colchester, Essex, CO4 5EU
Big Yellow Self Storage Co Ltd's office in Essex, at Bruff Close, is rated 4.7 out of 5 across 239 reviews on two platforms, including 238 Google reviews rated 4.7.
Reviews
Every review we hold for the Essex office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent facility, well maintained, good security, friendly and very helpful team. Easy access.
5/5
FacebookThe staff were so helpful towards me today I can't give enough thanks for dealing with my situation
4/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Hello Richard. Thanks for the feedback. We're very pleased to receive this and hope to see you again soon.
4/5
GoogleVery friendly staff 🙂 …
5/5
GoogleFriendly staff and they gave me a good deal on storage.
5/5
GoogleVery nice man who looked after my Daughter very helpfull brought boxs to my car .big thank you .
5/5
GoogleFriendly staff very helpful
5/5
GoogleGood deal at the start and safe storage 👌 …
5/5
GoogleGreat service. David gets 6 stars - nothing too much trouble. Makes a good cuppa too!
4/5
GoogleDoes what it says on the label. Helpful staff and plenty of trolleys. Clean & secure storage.
5/5
GoogleExcellent customer service all information provided was clear and very easy to understand how self storage works
5/5
GoogleExcellent facility, service and staff. Can't fault the place - clean, secure and easy to access :-)
5/5
GoogleRating only, no written review.
Agent replied · 25 September 2025
Thanks for the review, Clark.
5/5
GoogleRating only, no written review.
Agent replied · 25 September 2025
Hi Alex. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
4/5
GoogleGreat for anytime access but expensive
5/5
GoogleLisa was wonderful
Agent replied · 25 September 2025
Thanks for the feedback, Sparsh! See you again soon.
5/5
GoogleRating only, no written review.
Agent replied · 25 September 2025
Hey Jean-marc. We appreciate you taking the time to drop us some stars. Every piece of feedback is helpful.
4/5
Googlestaff helpful, but would if one could 24/7 access
5/5
GoogleBrilliant customer service and employees were sure to explain how it all works
4/5
GoogleGood storage unitt and easy to navigate around
5/5
GoogleAn excellent place for keep your stuff
5/5
GoogleVery friendly, helpful and accommodating - I'd definitely recommend these guys.
4/5
GoogleFriendly and efficient
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
